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Have stayed here twice. This time in C1 to be on the ground floor. Unit was okay. A few gripes though. Mattresses were uncomfortable and the cool air doesn't make it to the back bedrooms. You couldn't see the ocean from the patio either because...More
Thank Shelley W
Response from Jeff_Hughes_Playa, Manager at Luna Encantada Vacation CondosResponded 18 March 2016
Thanks for your review. The owners and management are working hard to update the condos and the building to ensure that all guests have an excellent stay. We will certainly take your comments into consideration to make any necessary adjustments. The building next door has...More
We rented B3 for a week and had a great time. The unit itself was beautiful and clean and decorated nicely. The kitchen was amazing and everything you could possible need. The beds are just ok but not the worst either. Service on the beach...More
We loved our stay at Luna Encantada! My husband and I stayed in the 2 bedroom h-2 unit with a beautiful view of the beach and infinity pool. The staff was accomadating and very friendly. Santiago, the beach attendant, was a marvel of customer service....More
This is the perfect condo complex. We stayed in H2 this time. Everything was nice and clean, and in good working order. The staff could not be nicer, especially Santiago who runs the beach, and the day manager, I can't remember her name. She is...More
we stayed there last month as a family. The place is terrific, the concierge was very friendly and helpful, even in the Administration Office they were all smiles and helped us with our concerns. They let us phone home at no cost when we needed...More
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Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
Star rating provided by Expedia.
Number of rooms
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Also Known As
Luna Encantada Vacation Condos Hotel Playa Del Carmen ,
Luna Encantada Vacation Condos Playa Del Carmen, Riviera Maya, Mexico