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Azul Beach Resort The Fives Playa Del Carmen

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Azul Beach Resort The Fives Playa Del Carmen
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5,609 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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Showing 4,704: English reviews
Reviewed 24 October 2016

What a great family trip! We brought our two children down to Azul Fives for a week of fun and relaxation, it did not disappoint. We were there for the second week of October, weather was excellent, pools and beaches were clean. Our room was great, we weren't in it much though, too much to do! We spent most days...

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Helpful?
Thank Karl H
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for taking the time to share your experience in regards to your recent stay with us. It was a pleasure to welcome you in paradise and to know you have had an amazing time. Renaud Pfeifer General Manager

Connellsville, Pennsylvania
Reviewed 24 October 2016 via mobile

Our pool butler Gaby was excellent. She pampered us the entire time during our trip. She made sure our cabana was made, brought our drinks to us, made sure we had lunch, and was absolutely the BEST! We loved her!! Definitely made our trip more enjoyable. We had a terrific stay!

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Helpful?
Thank kristycopeland
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

The wellbeing of our guests is primordial to us and I was please to read that our team good care of you and your family. Renaud Pfeifer General Manager

Reviewed 22 October 2016 via mobile

There was 16 of us on a girls trip and loved Azul Fives. The food: it was amazing everything I had was great. Tacos were my fav and the Thai restaurant was super yummy. Room service is very good too the steak mouth watering. Pools: very well kept. Our group spent most of the time at the pool that over...

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Helpful?
1Thank Melissa S
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

Newburgh, Indiana
Reviewed 22 October 2016 via mobile

We were at Azul Fives last week for a wedding. We also stayed at this resort 2 years ago as my in laws are owners. Our stay was amazing. We enjoy a variety of food, but Oka, the sushi restaurant, is our favorite at the resort. Breakfasts do not disappoint with made to order omelets/eggs, fresh fruit and juices, breads,...

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Helpful?
Thank anncooper812
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. I will let Carolina & Karina know that their service made you stay all the more special. Renaud Pfeifer General Manager

Canton, Michigan
Reviewed 22 October 2016 via mobile

This was a great resort!! We were there for business/pleasure. The grounds are just beautiful and very well keep. Everyone there walks around with a smile and always says hello! Customer service was outstanding!!! The rooms were very nice too. You will see Iguanas and monkeys there 😃 The restaurants were also great, and we are picky eaters. Arezzo Italian...

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Helpful?
Thank dmriemma
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thanks you again for your detailed feedback, we are looking forward to see you again in sunny Azul Fives Renaud Pfeifer General Manager

New Jersey
Reviewed 21 October 2016 via mobile

Just spent an excellent week at Azul fives. Traveling w/ family including an infant, had a great time. The best thing about this place - the friendliness of all the people working here, especially the folks are the restaurants and the beach. The pools here are amazing as well. Food is good, the drinks are nice. No complaints there. The...

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Helpful?
Thank WorldExplorer24
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. We´ll be glad to host you again! Renaud Pfeifer General Manager

Reviewed 21 October 2016

My wife and I went to Azul Fives to celebrate our honeymoon. After spending one week at this hotel we only have good things to say. We wanted to have a relaxing honeymoon in a beach-front hotel with great food and we got much more than that. -Service: Excellent! Everyone is so nice and focused in giving their customers the...

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Helpful?
Thank Jose S
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Renaud Pfeifer General Manager

Colorado Springs, Colorado
Reviewed 21 October 2016

Justina was our sever at La Brasserie. She served us day 1 and we asked for her every day after that. We never wanted for anything as she anticipated our every need. She is 5 star! She was very good with our children too...

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Helpful?
1Thank PlayaRon
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

The wellbeing of our guests is primordial to us and I was please to read that our team good care of you and your family. Renaud Pfeifer General Manager

Houston, Texas
Reviewed 21 October 2016

I recently spent a week at the fabulous Azul Fives property in Playa Del Carmen. The grounds are kept in immaculate condition. The rooms are huge!!! They are true suites!!! The kitchen is very up to date with tons of counter space. The dining room can seat up to 6 people. The living area has a huge sectional. My room...

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Helpful?
1Thank Paris F
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

We are delighted to hear that you enjoyed that much your holidays in this wonderful Caribbean destination. Renaud Pfeifer General Manager

Hoboken, New Jersey
Reviewed 20 October 2016 via mobile

My family and I had a great time at This resort. The food was very good and the service was excellent. In particular, the pool butlers - Gaby, Antonio & Edgar - were wonderful! They were very helpful and attentive and made our days by the pool even more enjoyable.

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Helpful?
1Thank Gina D
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you choose to visit us again. Renaud Pfeifer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $187 - $1,261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives Playa Del Carmen 4*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#27 Top resorts Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top of the building suite with it's own private roof top with hot tub and cabana!”
 of 5 bubbles Palcobaby, 29 Mar 2017 | Read review
“Choose a room elsewhere at another resort”
 of 5 bubbles wiseman360, 27 Mar 2017 | Read review
“The older buildings (1-11) are closer to the beach and have very large rooms, but are very dated.”
 of 5 bubbles DMacey, 27 Mar 2017 | Read review
“The new essence section is really nice ”
 of 5 bubbles W3296YKjamieh, 27 Mar 2017 | Read review
“Call a week in advance to book your room. The new rooms are farther from the beach”
 of 5 bubbles apc425, 27 Mar 2017 | Read review
5 of 5