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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
    011 52 322 226 8689
    Hotel website
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children
     68 people are viewing this hotel
    US$1,102
    US$811
    SAVE US$291
    US$975
    US$1,102
    Traveller (2559)
    Pool & Beach (762)
    Storyboard
    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “grand class” (346 reviews)
    “sen lin” (200 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Velas Riviera Maya
    Offers & Announcements: Package Deal
    Deals
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$811
      View Deal
    • Check booking site for details
      US$975
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    • Check booking site for details
      US$1,102
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    View all 16 deals
    Write a Review
    Reviews (3,248)
    There are newer reviews for Grand Velas Riviera Maya
    See the most recent reviews
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    671 - 675 of 2,469 reviews

    Reviewed 20 May 2016

    My wife and I recently celebrated both an anniversary and a birthday at this amazing property. Having traveled most of the globe, Grand Velas is unquestionable on of the finest resorts we have ever stayed. The ambiance and staff should place this destination at the...More

    5  Thank MallardCove
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 24 May 2016

    It was our honor to be considered one of the finest resorts that you and your wife have ever stayed at, and that surely says a lot coming from a person of your travel history. As a team, we certainly push the limits on perfecting...More

    Reviewed 19 May 2016

    Best all-inclusive resort property I've ever stayed in Mexico or otherwise. Best in class experience and the service was impeccable from check-in to departure. Personal concierge was a nice treat and helped to assist with a special Mother's Day celebration treat without our asking. Special...More

    Review collected in partnership with this hotel
    1  Thank thastedt
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 24 May 2016

    It was certainly our pleasure in exposing you to a whole new level of all-inclusive travel. Everything from our majestic infrastructure and luxury accommodations all the way to our 5 Diamond culinary product and the personalized and professional service that you encountered, was made with...More

    Reviewed 19 May 2016

    I have never stayed a resort this nice. Just an amazing experience from the fantastic staff to the views to the rooms to unreal food. Perfect. The place is super clean and there is staff everywhere to help but they don't bother you. Beautiful beach...More

    2  Thank bfchef
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 24 May 2016

    As a team, we are genuinely pleased that you made the effort to holiday with us and see for yourself why Grand Velas has made such an impact this last year on the vacation market. I congratulate you for your dedication to other travelers by...More

    Reviewed 18 May 2016

    We had an amazing time! We love to eat and drink well and Grand Velas Riviera Maya,surpassed all our expectations! Great service,very clean and beautiful resort,you cannot go wrong! kids had great time too at kids club while mom and dad tried all the restaurants!More

    2  Thank Giubefe
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 20 May 2016

    It is my pleasure to read that Grand Velas has surpassed all of your lofty expectations on your family vacation, and I thank you kindly for expressing your delight on our gastronomic product. In hosting affluent guests, we have placed our goals quite high, and...More

    Reviewed 18 May 2016

    Property is in a beautiful gated area, extremely well maintained. Hotel staff very friendly and professional. Staff are always attentive to your needs and will make every effort to meet your request. Dining choices are amazing, food quality and presentation first class, food tastefully done....More

    1  Thank Garret819
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 20 May 2016

    Mr. Garret, as a team we are very appreciative that you took the time to express your absolute happiness on your Grand Velas experience. One of our goals is to generate that same joyful satisfaction with all our valued guests, and with your hearty seal...More

    Banyan Tree Mayakoba
    2,133 reviews
    #2 of 211 hotels in Playa del Carmen
     
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$753 - US$1,898 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Playa del Carmen
    • #2 Green Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Hotwire, Evoline ltd, Cheap Tickets, TripOnline SA, Cancelon, HotelsforEveryone and getaroom.com so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
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    Traveller (2559)
    Pool & Beach (762)
    Room & Suite (741)
    Dining (358)
    Hotel & Grounds (1507)
    Bathroom (33)
    Family and Play Areas (20)
    Business Centre & Event Rooms (18)
    Nearby
    Banyan Tree Mayakoba
    2,133 reviews
    1.13 km away
     
    Viceroy Riviera Maya
    1,160 reviews
    1.48 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,658 reviews
    1.57 km away
     
    Fairmont Mayakoba
    4,136 reviews
    1.32 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shannontara
    10 October 2017|
    AnswerShow all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Shannon; Our resorts has different bars with different schedule. Starting at Grand Class our Bistro Bar opening during the day and Sky bar opening for the evening. Piano bar and Karaoke bar situated at the Ambassador... More
    1
    Vote
    Shannontara
    10 October 2017|
    AnswerShow all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Hello ShannonTara; Greetings form sunny Mexico. Thank you for you interest in our resorts. We have three different ambiances in which you can relax and indulge you and your husband. Zen its immersed in the natural beauty of... More
    0
    Votes
    Amaddbead
    9 October 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hola ! Greetings from sunny Mayan Riviera, thank you for contacting us. We have options for everybody. Breakfast & Lunch we don't have a dress code as long as you are covered, for dinner we have 6 of our 8 Restaurants which... More
    0
    Votes
    Google Translation
    Room Tips
    "We stayed in the grand class section. Huge room: 2 person jetted tub, lg glass shower with sitting area, reg..."
    Read review
    "In Ambassador we like the rooms closer to the Gym"
    Read review
    "Zen and adult only sections are quietest. Family friendly section was "active"."
    Read review
    "Recommend Zen, Ambassador and Grand Class. Grand Class rooms on fourth and third floor are the best. All..."
    Read review
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