We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Banyan Tree Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Banyan Tree Mayakoba
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,854 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,582: English reviews
Start your review of Banyan Tree Mayakoba
 Click to rate
Reviewed yesterday NEW

My fiance and I stayed at Banyan Tree Mayakoba for 2 days over the long weekend and wow, we were blown away! Just the entrance itself to the resort is incredible and the drive through the large property really makes you realize you are entering a whole different world. The grounds are so well maintained with gorgeous views of the...

 Report
Helpful?
1Thank Shreya A
Wake Forest, North Carolina, United States
Reviewed 3 days ago NEW

We just returned from the Banyan Tree in Mayakoba and just wow! The staff is the most friendly I have experienced. Mayakoba is a section in the jungle near the ocean with it's own private entrance for 4 (5?) different resorts including the Fairmont, Rosewood and a new one called Azteca. From our short visit to all the resorts in...

 Report
Helpful?
4Thank Katie W
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Katie W, Thank you for your wonderful review, I enjoyed reading your review and will be sure to share this with the Staff at Banyan Tree Mayakoba. We are dedicated and committed to ensure each of our valued guests are fully satisfied. We look forward to your next visit and we will wait for you with open arms to...

Distrito Federal
Reviewed 4 days ago NEW

The resort and the rooms are fantastic, the personnel is friedly and willing to be helpful, the rest is very average except for astonishing prices. Lots to do towards an envorimental friendly location.

Review collected in partnership with Banyan Tree
 Report
Helpful?
1Thank wenceslaor956
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Wenceslaor956, Thank you for taking the time to share your experiences with the Trip advisor community. It was a pleasure to read the details of your experiences, I have taken note of all comments, concerns, and suggestions and still hope you eventually would give us another chance. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Reviewed 5 days ago NEWvia mobile

Amazing hotel! Amazing food and service. Just perfect hotel!! I would 100% return. Thai restaurant is fantastic. The facilities are beautiful, garden well maintained. Peaceful and worth every penny. Would not hesitate to recommend.

 Report
Helpful?
1Thank Melinda R
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Melinda R, Thank you for taking the time to share your experiences with the Trip advisor community. On behalf of the entire staff, we would like to thank you for choosing Banyan Tree Mayakoba and we look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Los Angeles, California
Reviewed 6 days ago NEW

The Banyan Tree, like all other Banyan Tree hotels, meet our expectations perfectly. Our villa was wonderful - spacious, with dipping pool and even a rooftop massage area, if we wanted to have spa services for massage in room. The lagoon view was serene and so peaceful. We had bicycles to tootle around on, and enjoyed the resort. They have...

 Report
Helpful?
1Thank Leah W
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Leah W, Many thanks for your review. I'm happy to hear that you had a relaxing vacation. We appreciate that you have taken the time to share your comments with future travelers and guests and we hope that you will chose to return to Banyan Tree Mayakoba again in the near future. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Houston
Reviewed 6 days ago NEWvia mobile

My husband and I spent 4 days at this beautiful resort and everything was outstanding. From the moment you arrive, you feel the sense of place and the uniqueness of the location and service. We stayed in a Bliss Villa and the privacy and space were same as our earlier visit 4 years before. We tried all three restaurants but...

 Report
Helpful?
2Thank Kim00
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Kim00, Thank you for your wonderful review, I enjoyed reading your review and will be sure to share this with the Staff. We thank your compliments to our services, facilities, atmosphere and our staff especially to Gregorio. We look forward to your next visit. Kind regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Toronto, Canada
Reviewed 6 days ago NEW

Haab is one of the "once in in lifetime" experiences. Starting at the hotel lobby and heading into the jungle for ancient Mayan food, mayan stories and dancing is an amazing experience. It is not inexpensive, but Banyan tree is always worth it. looking forward to returning as soon as we can. Patrick

 Report
Helpful?
Thank Patrick M
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Patrick M, Thank you for your brief review. It was an honor host your Haab experience and we all hope that you will not leave it too long before you chose to visit us again. Kind regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

The Americas
Reviewed 6 days ago NEW

If you like luxury personalized service that is not overwhelming, this is the place. The Banyan Tree Mayakoba is a one of a kind hotel. It is set up amid a mangrove about half a mile from the beach. Each room is a villa and each villa has a private climatized swimming pool and a patio area with lounge chairs....

 Report
Helpful?
1Thank ViajeroESQ
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear ViajeroESQ, Thank you for recommending us with all Trip Advisor followers. We look forward to welcome you soon for another AAAmazing experience at our Sanctuary for the Senses! Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

London, United Kingdom
Reviewed 1 week ago NEW

Beautiful hotel in a great location, all staff very welcoming and helpful all of the time, food excellent and service in restaurants always very attentive without being intrusive. Resort is well laid out, huge rooms in villas and all very well equipped. Pool areas very clean and service at the beach club was very good, we were well looked after...

Review collected in partnership with Banyan Tree
 Report
Helpful?
Thank Milky1964
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Milky1964, Thank you for such a wonderful review and thank you for recommending us with all Trip Advisor followers. Looking forward to welcome you soon, Peter Hechler General Manager gm-mayakoba@banyantree.com

Ma
Reviewed 1 week ago

We have just returned from a 4 night stay at this Banyan Tree resort. It was everything we expected, with the quiet location, the privacy of our villa and pool, plus all the wonderful staff who made us feel so welcome. We liked having our personal bicycles to cycle around the resort and to the beach. We enjoyed drinks at...

Review collected in partnership with Banyan Tree
 Report
Helpful?
Thank FionaPMa
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear FionaPMa, Thank you so much for sharing your positive experience. We are very happy that your four nights here with us were relaxing and enjoyable. It feels very rewarding to acknowledge how much our guests appreciate the service we have provided and the warmth of our people. Looking forward to welcoming you back pretty soon, Peter Hechler General Manager...

3,094 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1990)
Viewed
Pool/Beach Area (258)
Viewed
Bathroom (81)
Viewed
Room/Suite (442)
Viewed
Dining (130)
Viewed
Hotel & Grounds (379)
Viewed
View from Room (51)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (10)
Viewed
1:26
Videos (7)
Viewed
Other (628)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (766)
Viewed
Amenities (60)
Viewed
Beach (18)
Viewed
Beach Club Pool (8)
Viewed
Bliss Pool Villa (66)
Viewed
Oceanfront Three-Bedroom Pool Villa at the Haven (111)
Viewed
Pool (38)
Viewed
Dining (115)
Viewed
Serenity Pool Villa (52)
Viewed
Serenity Two-Bedroom Pool Villa (77)
Viewed
Spa Pool Villa (68)
Viewed
The Hotel (54)
Viewed
Three-Bedroom Family Residence (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (338)
Viewed
Room/Suite (13)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (278)
Viewed
Pool/Beach Area (9)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.3 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 213 in Playa del Carmen
3,381 reviews
1.0 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 213 in Playa del Carmen
1,538 reviews
0.9 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 213 in Playa del Carmen
2,764 reviews
Show Prices
Show Prices
Show Prices
10.6 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,518 reviews
2.1 km away
Viceroy Riviera Maya
Viceroy Riviera Maya
#10 of 213 in Playa del Carmen
1,017 reviews
7.2 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#14 of 213 in Playa del Carmen
14,929 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $782 - $2,848 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Sabre Hospitality Solutions, Travelocity, Hotels.com and Jetsetter so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 Luxury Hotel in Playa del Carmen
#7 Business Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Mayakoba staff and other travellers.
65 questions
Ask a question
over a year ago
Houston, TX
over a year ago
Cambridge, Canada

See all questions (65)

Questions? Get answers from Banyan Tree Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with lagoon side have a better view and the ones facing the west havemore sunlight for evening relaxation and swims.”
 of 5 bubbles 727shreyaa, 22 Feb 2017 | Read review
“Every room is amazing and has its own private pool!”
 of 5 bubbles KatieW138, 20 Feb 2017 | Read review
“Room 77! Corner/end room, spacious and quiet.”
 of 5 bubbles 918leahw, 17 Feb 2017 | Read review
“Get a villa near the main facility.”
 of 5 bubbles ViajeroESQ, 17 Feb 2017 | Read review
“We stayed in villa 515, which was quiet and private.”
 of 5 bubbles FionaPMa, 15 Feb 2017 | Read review
5 of 5