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Banyan Tree Mayakoba

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Traveller (2363)
Room & Suite (1133)
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Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“private pool”(223 reviews)
“outdoor bathtub”(65 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Banyan Tree Mayakoba
Special Price: 30% off room rate
Hotel deals
Offers from Banyan Tree Mayakoba
Special Price: 30% off room rate
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,306)
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1,952 results
Traveller rating
1,647
199
73
22
11
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1,647
199
73
22
11
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1 - 5 of 1,952 reviews
Reviewed yesterday

Recently stayed for four nights to celebrate our 25th wedding anniversary!!! From the minute you step foot in the lobby you feel pure relaxation. The service was impeccable. David our personal concierge was very attentive and went above and beyond to make us feel at...More

Thank stmm03
Hotel's Favourite
Reviewed 17 February 2018 via mobile

My wife and I visited Banyan Tree for a six day getaway. We were celebrating birthdays and a milestone anniversary. We weren’t sure what to expect when we booked the trip since we have never stayed in a resort quite like this but we wanted...More

2  Thank NoahTrop
Response from GM_Peter_Hechler, Director General at Banyan Tree MayakobaResponded 20 February 2018

Dear NoahTrop, Thank you very much for your detailed review, It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken...More

Reviewed yesterday

Could not have been better, great hotel, clean rooms, great staff, we ate at all the restaurants and one better than the other. The beach was clean, well taken care of and the service was spectacular everything 5 star!!

Review collected in partnership with this hotel
Thank Dnty03
Reviewed yesterday

Running an event at the Banyan Tree Mayakoba was made clean and simple with a very strong team at the property. Moises should receive a medal for his superb attention to detail and getting everything spot on. The hotel went out of their way to...More

Review collected in partnership with this hotel
Thank cristinaaA4173EQ
Reviewed 5 days ago

I go to vacation resorts for the promise, I return for the service. Banyan Tree, Mayakoba affords consistant stellar service. Service coupled with 5 star accomodations, food, and the beach and water of the Riviera Maya insure my return over and over again.

Review collected in partnership with this hotel
Thank donguggenheim
Response from GM_Peter_Hechler, Director General at Banyan Tree MayakobaResponded 2 days ago

Dear donguggenheim, Thank you for your glowing feedback. It's great to know that you enjoyed your experiences in our Sanctuary for the Senses. Again many thanks and I hope to see you very soon at Banyan Tree Mayakoba. Kind Regards Peter Hechler General Manager gm-mayakoba@banyantree.com

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$569 - US$2,037 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$569 - US$2,037 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2363)
Room & Suite (1133)
Pool & Beach (449)
Dining (297)
Amenities (60)
Family and Play Areas (32)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Liz W
9 April 2018|
AnswerShow all 3 answers
Response from SallyW8899 | Reviewed this property |
Not walkable. You can get a golf buggy to take you back and forth. They’ll pick you up at your villa. About a 5-7 minute ride. Or you can take one of the boats from the lobby. I would say 2 of the 3 restaurants are... More
0
Votes
angeliabarber
12 February 2018|
Answer
Response from Taupa | Reviewed this property |
I am so sorry that I can't answer any of your questions. The resort is in the best position. This is one of the most amazing resorts I've been to.
0
Votes
Marta D
11 January 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear Marta D, Thank you very much for your interest in Banyan Tree Mayakoba. Resort is not all inclusive. Enjoy meal plans for an additional cost. Kind regards, Peter Hechler General Manager
1
Vote
Google Translation
Room Tips
"The three bedroom suite near the main complex was less expensive than the two bedroom oceanfront ."
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"Highly Recommend the villas with the pools"
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"We were in villa 801 in a 2 bedroom beachside lagoon villa and it was exceptional. Beachside is best."
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"Family Villas are great as they have interconnecting rooms. Beachfront villas have keyed entry for each room."
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