We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Banyan Tree Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$523*
US$389*
Great Deal
US$503*
US$519*
Compare best prices from top travel sites
and 13 more sites!
Professional photos
Banyan Tree Mayakoba
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,966 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,665: English reviews
Start your review of Banyan Tree Mayakoba
 Click to rate
Reviewed yesterday NEW

Fantastic hotel where you do not have only a hotel room but you have your own villa with private pool. The service is really high class, even if you expect that in such hotel, you will not be disappointed.

Review collected in partnership with Banyan Tree
 Report
Helpful?
Thank jeanfrancoisq89
Jackson Hole, Wyoming
Reviewed 3 days ago NEW

This resort is truly amazing experience, we had 230 of our attendee's from all over the world and feedback was "amazing". After doing sites at all Mayakoba resorts, Banyan Tree was the best luxury option for our group and did not disappoint!!! Villa's are spacious and private. The restaurants are best in class, and exceeded our expectations (Saffron & Cello)....

 Report
Helpful?
Thank Nikki K
Arizona
Reviewed 4 days ago NEW

From the moment you arrive at the Banyan Tree Resort you realize you have found something truly special. The tranquil setting, unique architecture,and friendly staff set this resort apart from anywhere else I have stayed. I have read all the reviews and cannot agree more with how amazing the staff is at Banyan Tree. They make you feel so welcomed,...

 Report
Helpful?
Thank mjd606
St. Johns, Florida
Reviewed 4 days ago NEW

Banyan Tree Mayakoba is one amazing place. We spent 6 days here and all I can say is it is one amazing place. The courtesy of all the staff; with genuine hospitality is one not often seen. The restaurants surpass each other, so no matter which one you go to first you will not be disappointed with the next; Saffron...

 Report
Helpful?
Thank k9mummy
Mexico City, Mexico
Reviewed 4 days ago NEW

We went 3 of us for 4 nights,5 days and loved every minute of it.The Villas with private pools,grounds overall, restuarants and Spa are absolutely outstanding but by far the most valuable asset are the people who work there - we have never been pampered so much.The total commitment to customer satisfaction and genuine kindness of all we came across...

 Report
Helpful?
Thank Edjon01
Hawthorn Woods, Illinois
Reviewed 1 week ago NEW

We stayed at the Banyan Tree for two nights on a trip to choose a wedding destination for my daughter and had an amazing time. The staff went above and beyond our expectations and we were made to feel special throughout our whole trip. The resort itself is beautiful, very peaceful and natural, we enjoyed the ecological boat ride from...

 Report
Helpful?
Thank Sharon T
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Sharon T, Thank you very much for your posting on Tripadvisor. We are delighted to hear that you enjoyed the comfort and space of your villa, services and most of all, our staff professionalism and kindness. We are dedicated and committed to ensure each of our valued guests are fully satisfied, going above and beyond all expectations. Thank you...

Reviewed 1 week ago

My wife and I stayed at Banyan tree for a total of 11 days and every day was amazing. All four restaurants offer great food and great selection of wines.Xplor and Circus del solei was the best memories. Make sure you reserve for the circus with full dinner! It looked amazing.

Review collected in partnership with Banyan Tree
 Report
Helpful?
Thank haoz846
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear haoz846, Thank you for taking the time to share your experiences with the Trip advisor community. On behalf of the entire staff, we would like to thank you for choosing Banyan Tree Mayakoba and we look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Denver, Colorado
Reviewed 1 week ago

I would like to say the best pool bartender, I think his name was Renaldo, he was the best, he made sure all of are needs were met, super great guy. The Hotel was really fun with bikes and everything.

 Report
Helpful?
Thank danj518
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear danj518, Thank you for the review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and I hope you will return to visit us again soon at Banyan Tree Mayakoba. Kind regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Playa Gigante, Nicaragua
Reviewed 1 week ago

People are amazing , have incredible team. I travel a lot and im a Spa Addicted, but this one is something unique. I love it Im in theLuxury hotel industry an d really Banyan Tree are one of the best resort have been, thanks to all team Federico Spada

 Report
Helpful?
Thank Federico S
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Federico Spada, Thank you very much for your posting on Tripadvisor. On behalf of the entire staff, we would like to thank you for choosing Banyan Tree Mayakoba and we look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Wilmette, Illinois
Reviewed 1 week ago via mobile

Where should I start? Everything was fabulous! The employees at this resort are the nicest and most willing to help than any other resort. The massage we had was like a spiritual experience and so relaxing. The 3 bedroom villa we had overlooking the golf course was magnificent. While floating in the pool we could see the 17th hole and...

 Report
Helpful?
Thank Erin M
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Erin M, Thank you for your glowing feedback; it was truly a pleasure to host your holiday. We are delighted that you enjoyed the beauty of our natural surroundings and the service provided by our people. We look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

3,193 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2083)
Viewed
Room/Suite (454)
Viewed
Hotel & Grounds (393)
Viewed
Pool/Beach Area (268)
Viewed
Dining (141)
Viewed
View from Room (56)
Viewed
Bathroom (82)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (10)
Viewed
1:26
Videos (7)
Viewed
Other (668)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (766)
Viewed
Amenities (60)
Viewed
Beach (18)
Viewed
Beach Club Pool (8)
Viewed
Bliss Pool Villa (66)
Viewed
Oceanfront Three-Bedroom Pool Villa at the Haven (111)
Viewed
Pool (38)
Viewed
Dining (115)
Viewed
Serenity Pool Villa (52)
Viewed
Serenity Two-Bedroom Pool Villa (77)
Viewed
Spa Pool Villa (68)
Viewed
The Hotel (54)
Viewed
Three-Bedroom Family Residence (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (344)
Viewed
Hotel & Grounds (246)
Viewed
Room/Suite (25)
Viewed
Business Centre/Function Rooms (18)
Viewed
Family/Play Areas (22)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (7)
Viewed
Bathroom (2)
Viewed
Dining (18)
Viewed
Other (1)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.5 km away
Fairmont Mayakoba
Fairmont Mayakoba
#8 of 214 in Playa del Carmen
3,670 reviews
6.6 km away
Mahekal Beach Resort
Mahekal Beach Resort
#29 of 214 in Playa del Carmen
2,599 reviews
8.9 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 214 in Playa del Carmen
1,620 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 214 in Playa del Carmen
2,989 reviews
2.2 km away
Viceroy Riviera Maya
Viceroy Riviera Maya
#11 of 214 in Playa del Carmen
1,081 reviews
10.7 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,721 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $721 - $1,700 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Travelocity, Preferred Hotels, Expedia, Hotels.com, Hotwire, TravelUp, Cheap Tickets, Cancelon, HotelsforEveryone, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 Green Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 Luxury Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Mayakoba staff and other travellers.
73 questions
Ask a question
Morpeth, United Kingdom
2 months ago
Boston, Massachusetts
5 months ago

See all questions (73)

Questions? Get answers from Banyan Tree Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private pool villas......... exactly what it says, totally private.”
k9mummy, 24 May 2017 | Read review
“2 BR Villas looking over the mangroves Great.Try all the restaurants,nature trail on bicycle,ecotour on boat. Get the 20% on Food and Drink”
Edjon01, 24 May 2017 | Read review
“las villa frente play si no todas las villa están igual de increíble yo me que el 506”
  • my welcome amenities personalize
tateuari, 19 May 2017 | Read review
“Even basic room is most amazing!”
scarlett999, 16 May 2017 | Read review
“Choose rooms overlooking the lagoon as t windy at the Beach”
BespokeZ, 10 May 2017 | Read review
5 of 5
Preferred Hotels
US$389* /night
View Deal
BanyanTree.comUS$503
TravelocityUS$519
HotelQuicklyUS$523
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates