We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Banyan Tree Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Banyan Tree Mayakoba
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,798 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,537: English reviews
Fairfax
Reviewed yesterday NEW

I've been to top level resorts world wide and this one is a true stand out. Complete perfection from service to beauty in all levels. Not to mention very special rooms and suites and private outdoor grounds.

Review collected in partnership with Banyan Tree
 Report
Helpful?
Thank 342mariahc
Williamstown, Massachusetts
Reviewed 4 days ago NEW

We found to be accurate all of the stellar reviews of this place. The grounds and facilities are tastefully designed and impeccably maintained. We had a Serenity Pool Villa, which was like an oasis of privacy. There was no view of the lagoon because of the vegetation, and the lack of a view felt a little claustrophobic, but the privacy...

 Report
Helpful?
1Thank Hamilton6
Toronto, Canada
Reviewed 6 days ago NEW

This is our third visit to Mayakoba. We stayed with the other resort last couple years. We wanted a change and were looking forward to our trip as Banyan Tree has an excellent reputation in Asia...unfortunately we were disappointed with our experience. Banyan Tree lacks attention to details of client needs/experience and definitely missing the "wow" factor that a luxury...

 Report
Helpful?
3Thank BKPun
Reviewed 6 days ago NEWvia mobile

We stayed for 7 nights at this amazing resort and words cannot express how amazing the service was. We were in a family vacation and stayed in a 3 bedroom family villa, our only complait is that there is no restroom in the ground level (lots of stairs from the pool to the bedrooms). The food was excelent and room...

 Report
Helpful?
Thank Juan G. Z
Rockville
Reviewed 1 week ago

Upon arrival I was quite shocked that it was first of all a golf state and that I that I had to go around everywhere with the buggies which is very inconvenient. The above information was not stated properly on your website which is very deceiving. Also the beach is not satisfactory at all, there were big rocks in front...

Review collected in partnership with Banyan Tree
 Report
Helpful?
1Thank pvaziri2017
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear TripAdvisor Community, After viewing the comment posted we would like to clarify the following: The Banyan Tree is located within the Mayakoba resort which includes three additional hotels and a PGA championship golf course. This community is nestled between natural mangroves and the Caribbean shoreline. We are very proud that due to the preservation of the natural mangrove and...

Boca Raton, Florida, United States
Reviewed 1 week ago

By far the best romantic vacation. From the moment we walked into this breathtaking lobby till we left 5 days later banyan tree exceeded our expectations. The staff could not do enough for us. Everyone was so nice and helpful. The property is so tranquil and magnificent! The food was amazing.. a must is saffron..and also the private boat dinner..another...

 Report
Helpful?
Thank leezajp
Tallinn, Estonia
Reviewed 1 week ago

Me and my boyfriend were lucky to spend 9 nights in that amazing resort so we got quite a good overview of that place and its various attractions and restaurants. This is a place to be if you want a total relaxation in the nature, in the privacy of your own villa with a pool. The food in all the...

 Report
Helpful?
Thank Bridget200907
Reviewed 1 week ago via mobile

A resort like none I have visited. Beautiful architecture and incredible atmosphere. The canals and mangroves are breathtaking, and the service was exceptional. Our villa was a true home away from home with added luxuries and touches that made for a truly special visit. Highly recommend!!

 Report
Helpful?
Thank Cher C
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Cher C, Thank you for reviewing your recent stay here at Banyan Tree Mayakoba. We thank your compliments to our excellence service, facilities and atmosphere. On behalf of the entire staff, we would like to thank you for choosing Banyan Tree Mayakoba and we look forward to your next visit. Kind Regards Peter Hechler General Manager gm-mayakoba@banyantree.com

Santa Monica, California
Reviewed 1 week ago

We just returned from our wedding last month at Banyan Tree Mayakoba. The staff there are phenomenal. They tended to every detail for our 125 guests who traveled from all over to celebrate with us. Our guests were greeted with welcome drinks and snacks and a smooth check in process. Our guests told us it was the nicest hotel they...

 Report
Helpful?
Thank sariandkevin
New York
Reviewed 1 week ago

My wife and I recently held our wedding at Banyan Tree Mayakoba and could not be happier! The venue is incredible -- from the breathtaking views, to the private pools in each villa, to the amazing food, and top notch service -- everything exceeded our expectations. We had over 120 guests and each of them was blown away by the...

 Report
Helpful?
Thank Kevin H
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Kevin H, Firstly, on behalf of all staff at Banyan Tree Mayakoba we would like take this opportunity to offer our congratulations to you both, your wedding events were truly amazing and very memorable. I'm very happy to hear that my staff was able to provide you with reassurance, making everything special. It was a great honor to be...

3,070 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1966)
Viewed
Dining (129)
Viewed
Hotel & Grounds (379)
Viewed
Pool/Beach Area (256)
Viewed
Bathroom (80)
Viewed
Room/Suite (436)
Viewed
View from Room (51)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (10)
Viewed
1:26
Videos (7)
Viewed
Other (614)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (766)
Viewed
Amenities (60)
Viewed
Beach (18)
Viewed
Beach Club Pool (8)
Viewed
Bliss Pool Villa (66)
Viewed
Oceanfront Three-Bedroom Pool Villa at the Haven (111)
Viewed
Pool (38)
Viewed
Dining (115)
Viewed
Serenity Pool Villa (52)
Viewed
Serenity Two-Bedroom Pool Villa (77)
Viewed
Spa Pool Villa (68)
Viewed
The Hotel (54)
Viewed
Three-Bedroom Family Residence (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (338)
Viewed
Pool/Beach Area (9)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (278)
Viewed
Dining (6)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.3 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 213 in Playa del Carmen
3,289 reviews
7.6 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#5 of 213 in Playa del Carmen
474 reviews
1.0 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 213 in Playa del Carmen
1,500 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,671 reviews
2.1 km away
Viceroy Riviera Maya
Viceroy Riviera Maya
#13 of 213 in Playa del Carmen
999 reviews
10.6 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,455 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $805 - $3,002 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Sabre Hospitality Solutions, Hotels.com, Travelocity and Jetsetter so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#3 On the Beach Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#3 Spa Hotel in Playa del Carmen
#7 Business Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Mayakoba staff and other travellers.
57 questions
Ask a question
over a year ago
Houston, TX
over a year ago

See all questions (57)

Questions? Get answers from Banyan Tree Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites with separate living room and bedroom would be ideal for a family. ”
 of 5 bubbles 342mariahc, 18 Jan 2017 | Read review
“Facilities is clean, however decoration and furniture are stressed and due for upgrade.”
 of 5 bubbles BKPun, 13 Jan 2017 | Read review
“Every room has a private pool and a view of the jungle or golf course -- you can't go wrong!”
 of 5 bubbles kevinhJ8913SJ, 8 Jan 2017 | Read review
“Villas are all beatiful”
 of 5 bubbles lembo9, 4 Jan 2017 | Read review
“We had a view of the river, but every room has a plunge pool so your view is always a pool and a private yard. You can't go wrong.”
  • Each room has a private pool. This is the Bliss Pool Suite
  • This is the Bliss Pool Suite
  • Nice size closets
  • Outdoor tub
 of 5 bubbles kbcatc, 3 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay