We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Azul

04/06/2017 05/06/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Hotel Azul
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

78 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 33: English reviews
Start your review of Hotel Azul
 Click to rate
Boston, Massachusetts
Reviewed 15 October 2015

I settled here for 3 nights. The location is superb in regards to the nightlife, clubs, restaurants, shops, and people watching. Best location hands down. However, the average rating is largely due to the room. The room was fine for 4 people. The AC worked well. The restroom was mediocre. There was one night after returning from Blue Parrot club...

Thank Chuck T
Reviewed 7 August 2015 via mobile

We booked for 3 nights, the room had like a hundred mosquitoes inside, there are no windows. Bathroom stinks, towels stink, room feels like a cell, the pool its very small and it had bird poop all around, too much noise and bad signal with the wify. It was a nightmare. But great staff.

Thank Nemo P
Split, Croatia
Reviewed 27 July 2015 via mobile

But, if you go there, make sure you have ear plugs and something to breathe the fresh air from. Noise is just unbearable and smell is horrible. Location is central, that is good. I am not a spoiled tourist but this place is just a big no, no. It is somehow dirty and sticky. People are kind though. Massage is...

Thank Petra V
Melbourne, Australia
Reviewed 23 July 2015

The staff member upon check in was the only good thing at this hotel. Being on fifth ave, you'd expect a little noise but it was as if a DJ was playing in my bedroom. The sheets had stains all over them and the pillow smelt really bad. The blinds were a tiny bit of fabric which wasn't even enough...

Thank ReneeInMelbourne
Phoenix, Arizona
Reviewed 7 July 2015

We were in playa del Carmen for our wedding in May 2015. We decided to stay close to town after the wedding, somewhere cheaper than the resort. I found Hotel Azul on Hotels.com and based upon the free Wi-Fi, the price, and the pictures, I booked a room. We were pleasantly surprised. The room was right off of the busy...

Thank Mistie M
San Cristobal de las Casas, Mexico
Reviewed 7 May 2015

This was my third visit of this beautiful seaside city and first time I decided to stay in a low budget hotel. Anyway, my experience was very positive, the rooms are very clean and the location is directly on the main avenue of the city. Special thanx goes to the front desk staff (Praxedes) for his excellent guest service and...

Thank RobertS_140281
Reviewed 18 March 2015

I booked a stay at this hotel for 2 nights prior to checking into a 5 night stay at an all inclusive resort. Upon checking in after a long flight we got into the room and it was the most musty smelling place i have ever encountered. No air conditioning and it was hot and WET in the room. One...

Thank K F
Reviewed 1 March 2015 via mobile

We were 4 ppl traveling for vacation this place looked fine on their site but our room was a box! No where for clothes terrible included breakfast. Service was so bad they seemed annoyed that we were there. We never got new towels unless we complained we caught them using the same bed sheets. The only ppl around the pool...

Thank AmandaLD
Portsmouth, New Hampshire
Reviewed 9 February 2015 via mobile

As a woman travelling alone I wanted a small quiet inexpensive hotel near to Fifth Avenue. From the minute I arrived the problems began Looks more like pension for young kids. I did not feel secure as all rooms o first floor and rooms are bear and prison l Iike. I had made mistake of paying 3 nights in advance....

Thank Bonnie D
Merrickville, Canada
Reviewed 17 January 2015

I believe the owner has other hotels in the area so don't confuse the other reviews with this hotel which is on fifth avenue beside the tequila barrel bar. Firstly we took 2 rooms at this hotel because we were left stranded on our arrival in Playa del Carmen. We had booked and paid in full for a condo only...

Thank tplovesducks

16 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (16)
Room/Suite (4)
Pool/Beach Area (1)
Bathroom (3)
Hotel & Grounds (3)
Other (5)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
1.0 km away
Hotel Plaza Playa
Hotel Plaza Playa
#67 of 214 in Playa del Carmen
471 reviews
0.3 km away
La Pasion Hotel Boutique by Bunik
La Pasion Hotel Boutique by Buni...
#16 of 214 in Playa del Carmen
1,186 reviews
1.7 km away
Apart Hotel Casaejido
Apart Hotel Casaejido
#36 of 214 in Playa del Carmen
569 reviews
Show Prices
Show Prices
Show Prices
5.7 km away
Azul Beach Resort The Fives Playa Del Carmen
Azul Beach Resort The Fives Play...
#56 of 214 in Playa del Carmen
5,885 reviews
38.8 km away
Azul Beach Resort Riviera Maya
Azul Beach Resort Riviera Maya
#5 of 25 in Puerto Morelos
3,119 reviews
37.4 km away
Azul Beach Resort Sensatori Mexico
Show Prices
Show Prices
Show Prices


  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Concierge

Additional Information about Hotel Azul

Address: 5ta Avenida Entre Calles 10 Y 12, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $111 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Azul 2*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Cancelon so you can book your Hotel Azul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Azul Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#72 Spa Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Azul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room is good.”
ReneeInMelbourne, 22 Jul 2015 | Read review
“Great location! Free Wi-Fi.”
mistiem2014, 6 Jul 2015 | Read review
“water is not drinkable, neither there nor in other hotels nearby so, be careful!!!”
HectorG47, 19 Apr 2013 | Read review
“Rooms 10, 11 12 and 13 on the ground floor are the farthest from 5th Avenue and will probably be the most quiet after 11:00PM. Ask for recommendations and get the free appitizer or drink coupons at the front desk. Save about $12.”
jackski, 24 Apr 2012 | Read review
“Don't stay in hotel azul”
baz1234359, 16 Apr 2012 | Read review
5 of 5
No availability for your dates from these sites
* /night
View Deal
Prices are for 1 room, 2 adults
Change dates