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HM Playa del Carmen

Expedia.comUS$122*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$129*
US$122*
US$129*
US$123*
US$129*
US$122*
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HM Playa del Carmen
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497 Reviews from our TripAdvisor Community

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There are newer reviews for HM Playa del Carmen
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Showing 211: English reviews
Santa Rosa, California
Reviewed 19 February 2017

Close to beach and walking. Nice pool. Great breakfasts. Staff was helpful and responsive.- Raul at the pool bar was kind, attentive, and efficient. It would have been nice to have sitting area in the room. Great place.

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1Thank PlayadelCarmen17
Reviewed 14 February 2017 via mobile

I had a very great experience on my staying, the location is so close to 5ta av, the pool is nice, is a hotel for go out and have fun, they had a good staff, is very clean. My friends and I met a guy name Kevin, he's the best Barmen on the hotel and playa.

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1Thank Stephany M
Moose Jaw, Canada
Reviewed 14 February 2017

Spent a week here from Jan. 28th - Feb. 4th 2017. The location is perfect for beach, restaurants, and shopping on 5th Avenue. (You can see the Quinta Alegria mall from the front of the hotel - just 2 blocks down.) When you're ready to get away from the hustle and noise of 5th Avenue, this hotel is like a...

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1Thank Danmeri
Manchester, United Kingdom
Reviewed 4 February 2017

All the staff at the hotel were excellent and nothing was too much trouble, Israel welcomed us each morning to our breakfast table and was so helpful and gave useful information on things to do nearby. He recommended a day trip to Tulum to see the Mayan ruins, we were so blown away by the beauty of the beaches we...

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Thank Elizabeth06David18
McAllen, Texas
Reviewed 1 February 2017

My husband and I spent the weekend in Playa del Carmen, we loved the installations, the pool area is a great space to take sunbaths while enjoying a cocktail made by the great bartenders Kevin and Raul (try the chelada with Sol beer). The rooms are spacious and with a very comfortable bed, the bathroom is huge! the rooms are...

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1Thank Silvia d
Sarasota, Florida
Reviewed 27 January 2017

After a long journey we arrived late at night and the welcome of the evening staff was second to non. In the morning went to the beach and found a lovely clean beach with plenty of space to relax. Had a problem with ants in the room and the staff sorted out the problem within minutes. Drinks great and met...

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2Thank arturosol078
New York City, New York
Reviewed 26 January 2017

No better place to escape freezing nyc than playa del carmen, the food is amazing, the beaches are perfect, its sunny all day every day. Now i stayed at HM for the first time and had a great experience, the hotel was full but it did not feel packed. Its a close enough walk to 5th Ave although i recommend...

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Thank JayNiel09
Denia, Comunidad Valenciana, Spain
Reviewed 26 January 2017

The hotel has a really stunning pool area, and is in a great location for getting out and around Playa and the surrounding areas. Big comfy room, with big bathroom. The food is distinctly average, both the breakfasts and food ordered at the bar. Better to eat out!

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1Thank Feelgreatbreaks
Ensenada, Mexico
Reviewed 26 January 2017 via mobile

Great place to stay in Playa Del Carmen. Steps from all the action of town (without the noice). Close to the beach. Clean. Great service from all the staff, great bartenders and very nice pool. Would definitely stay again!

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2Thank bahamima
Stroud
Reviewed 25 January 2017

We were very happy with the quality of the hotel. The room had everything we needed and was comfortable and tastefully furnished. It's really easy to get to the beach and the main town from here, all can be done on foot. Breakfast and bar snacks were very good. Happy hour and specials on snacks were great value and very...

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1Thank Sian G

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Concierge
  • Laundry Service
  • Multilingual Staff

Additional Information about HM Playa del Carmen

Address: Av. Constituyentes No 180, Playa del Carmen 77720, Mexico (Formerly Carmen Inn)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $120 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HM Playa del Carmen 3.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Carmen Hotel Playa Del Carmen
HM Playa Del Carmen Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from HM Playa del Carmen staff and other travellers.
23 questions
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Questions? Get answers from HM Playa del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you a get a room far from the main street for less noise, but we heard almost nothing.”
May_Malek, 26 May 2017 | Read review
“1st Floor opposite end to the bar area seemed to be a quiet area to have a room.”
tomdP1070XU, 23 May 2017 | Read review
“We had main floor facing pool. Was great / very convenient / quiet. .”
SweetCaroline09, 3 May 2017 | Read review
“Second and third floors are more private, away from the pool.”
742marinah, 11 Apr 2017 | Read review
“You do need a balcony”
286sandiew, 7 Apr 2017 | Read review
5 of 5
Expedia.com
US$122* /night
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Booking.comUS$123
TravelocityUS$122
HOTEL.INFOUS$129
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*Disclaimer
Prices are for 1 room, 2 adults
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