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08/10/2017 09/10/2017
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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    08/10/2017 09/10/2017
     35 people are viewing this hotel
    US$346
    US$271
    SAVE US$75
    US$291
    US$346
    Traveller (4009)
    Pool & Beach (1060)
    Dining (606)
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    Overview
    • Excellent75%
    • Very good17%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “las ventanas” (394 reviews)
    “the grill” (562 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Royal Hideaway Playacar
    Special Offer: Join my Barceló
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    Sandos Caracol Eco Resort
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    #80 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
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    Sandos Playacar Beach Resort
    12,886 reviews
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    Hotel Cielo
    853 reviews
    #17 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,285)
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    1 - 5 of 3,702 reviews

    Reviewed 3 days ago

    We stayed at the Royal Hideaway Playacar for our 50th and 51st Birthdays. We were greeted kindly and offered a cold drink upon arrival. Our room wasn't ready as we were early, so we went to the Deck restaurant for lunch. Again we received a...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank Lori-Ann S
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 2 days ago

    Dear Lori-Ann S, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

    Reviewed 5 days ago via mobile

    We were here on our 1st anniversary and my birthday. From the moment we stepped out of our taxi the staff was incredible. Our room was exceptional. Penelope our concierge thought of everything to make our stay special to rose petals on our bed champagne...More

    2  Thank Kim W
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 4 days ago

    Dear Kim W, Thank you for taking the time to share such great feedback regarding your recent holiday to the Royal Hideaway Playacar. It is always a great pleasure and very encouraging to read such positive comments. We all work very hard to maintain a...More

    Reviewed 6 days ago

    What a beautiful resort! The staff was ridiculously attentive, especially at the pool! Pool area needs to stay open longer, but other than that I can't imagine there's a better place to go than the Royal Hideaway. The food at Azia was phenomenal. We could've...More

    Review collected in partnership with Barcelo Hotels & Resorts
    2  Thank jameswN1093LF
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 5 days ago

    Dear jameswN1093LF, We are over-joyed hearing about your fantastic stay here at The Royal Hideaway, and very much appreciate your valuable feedback. You and your family are welcome back here anytime, it will always be your home from home! I will be sure to show...More

    Reviewed 1 week ago

    I give the Royal Hideaway resort and its staff 100 STARS!! I will explain all of the amazing parts about the resort/staff below, but for those who are on the fence – book your trip to the Royal Hideaway Playacar. You will be treated like...More

    5  Thank JackieDebra
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 6 days ago

    Dear JackieDebra, Thank you for share your wonderful experience about your stay with us, We appreciate the time you have taken out of your schedule to post a review. It is very encouraging to read such good comments about your stay. The team here work...More

    Reviewed 1 week ago

    We chose this hotel for the location of the ProDive scuba shop but also for the adults-only vibe. the dive shop was well located and very good. Our villa (30) was close to the adjacent hotel's kiddy pool so the noise was quite loud in...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank seamoregirl
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 6 days ago

    Dear seamoregirl, Thank you for taking the time to share such great feedback regarding your recent holiday to the Royal Hideaway Playacar. It is always a great pleasure and very encouraging to read such positive comments. We all work very hard to maintain a high...More

    Sandos Caracol Eco Resort
    12,787 reviews
    #80 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,886 reviews
    #61 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    853 reviews
    #17 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$297 - US$644 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Playa del Carmen
    • #14 Green Hotel in Playa del Carmen
    • #18 Family Hotel in Playa del Carmen
    • #20 Top resorts Hotel in Playa del Carmen
    • #26 Spa Hotel in Playa del Carmen
    • #28 Luxury Hotel in Playa del Carmen
    • #28 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, Barcelo, Hotels.com, Booking.com, Orbitz, Hotwire, HotelsforEveryone, getaroom.com, TripOnline SA, Cheap Tickets and Cancelon so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
    • Royal Hideaway Playacar And Occidental Resorts ,
    • Royal Hideaway Playa Del Carmen ,
    • Royal Hideaway Mexico ,
    • Occidental Royal Hideaway ,
    • Royal Hideaway Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (4009)
    Pool & Beach (1060)
    Dining (606)
    Room & Suite (450)
    Hotel & Grounds (2026)
    Bathroom (48)
    Family and Play Areas (20)
    Business Centre & Event Rooms (13)
    Nearby
    Sandos Caracol Eco Resort
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    2.17 km away
     
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    2.29 km away
     
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    1.81 km away
     
    Sandos Playacar Beach Resort
    12,886 reviews
    .99 km away
     
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    Ask a question
    Questions & Answers
    Stefanie K
    22 September 2017|
    Answer
    Response from 1diva | Reviewed this property |
    They are not frequent visitors to Royal Hideaway. I saw one (1) during a month long visit; however, tzereckas (squirrel like tailless animals) are seen on the property usually more often in the late afternoon / very early... More
    0
    Votes
    BigDenDog
    19 September 2017|
    Answer
    Response from Kim W | Reviewed this property |
    the weather has been great a rain shower usually at night
    0
    Votes
    mika0809
    15 September 2017|
    AnswerShow all 2 answers
    Response from Rebecca R | Reviewed this property |
    No, but the taxi is very inexpensive and the hotel will call it for you.
    0
    Votes
    Room Tips
    "There aren't any elevators to the 2nd and 3rd floor rooms so keep in mind if stairs are an issue."
    Read review
    "Santiago, Daniel, Felipe and Christian were awesome servers and Jorge the concierge was fantastic!"
    Read review
    "not sure our room was on the first floor and it was quiet"
    Read review
    "Luxury Ocean View was incredible."
    Read review
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