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Royal Hideaway Playacar

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Traveller (4646)
Pool & Beach (1169)
Dining (707)
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Overview
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“las ventanas”(424 reviews)
“the grill”(624 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Royal Hideaway Playacar
Special Offer: Join my Barceló
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Offers from Royal Hideaway Playacar
Special Offer: Join my Barceló
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,027)
There are newer reviews for Royal Hideaway Playacar
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Traveller rating
3,127
766
253
108
58
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3,127
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58
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1,621 - 1,625 of 4,312 reviews
Reviewed 4 December 2015

After being apprehensive on traveling into Mexico we went ahead after reading reviews on Tripadviser, it did not disappoint!! The Royal Hideaway staff was amazing!! Orlando helped us get checked in early, Juan took care of our luggage, by the time we arrived in our...More

Thank Jaime G
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 6 December 2015

Dear Jaigo71 We are very happy to hear that you enjoyed with us at Royal Hideaway. Our main goal every day is to create the very best experiences for our guests and we are always willing to go out of our way to make sure...More

Reviewed 3 December 2015

We visited the week before Thanksgiving and had a wonderful time! The food was excellent, the service was top notch. Having a Concierge on site at each villa made all services very accessible. Dinner reservations were not always easily available, I would advise booking all...More

Thank Elizabeth D
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 6 December 2015

Dear Elizabeth D We are overjoyed to hear that you enjoyed with us at Royal Hideaway. Our main goal every day is to create the very best experiences for our guests and we are always willing to go out of our way to make sure...More

Reviewed 3 December 2015

This hotel is very beautiful, small and professionaly landscaped.But the quality of food very bed.Buffet on the breakfast very very poor.Even to get the outmeal porridge and some butter it needs to be ordered.The quality of products is very low and precarios.On the second day...More

3  Thank TomikaRichmondHill
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 6 December 2015

Dear TomikaRichmondHill, We appreciate you sharing your commentary. We regret your most recent visit was unable to meet and exceed your expectations. Thank you for voicing your impressions regarding our service and our quality . Please also accept our apologies for the difficulties you experienced....More

Reviewed 2 December 2015

I cannot say enough about this resort! It was a great experience. The resort is small and quiet so if you are looking for a party place this is not the place for you. If you are looking for a place that is classy and...More

1  Thank OilyRN
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 6 December 2015

Dear OilyRN Thank you for taking the time to share this fantastic review. We truly value your preference to Royal Hideaway and a wonderful stay. Your review explains itself, it will be a pleasure welcoming you back in Royal Hideaway in the near future to...More

Reviewed 1 December 2015

I am a return customer and the first time I came here it was fantastic, this time was not as great of an experience. The resort is still beautiful but I feel there were somethings that the budget was definitely cut on. Our favorite restaurants...More

10  Thank Sean R
Response from Teresa A, Director General at Royal Hideaway PlayacarResponded 6 December 2015

Dear Sean R, We sincerely apologize for the issues you encountered during your stay with us. We hope you can give us the opportunity to serve you again in the future. We can assure you that we will put our best effort in making your...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$265 - US$593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$265 - US$593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4646)
Pool & Beach (1169)
Dining (707)
Room & Suite (532)
Family and Play Areas (21)
Amenities (13)
Business Centre & Event Rooms (12)
Questions & Answers
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dablask
26 May 2018|
Answer
Response from Michael C | Reviewed this property |
alcohol is unlimited. Everything from well to the good stuff.
1
Vote
candacejoice
23 May 2018|
AnswerShow all 3 answers
Response from 1diva | Reviewed this property |
What you are making reference to are the Bali beds and not the canopied coverings that are available to place over lounge chairs on the beach. As of very recently, one of the seven Bali beds has been designated in the fee to... More
1
Vote
Room Tips
"get a room close to the main pool/ beach."
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"put locks on windows on first floor and make sure slidding doors are lock."
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"Villa 24 is closest to the beach and pool."
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"Choose room away from Noisy Hotel next door"
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