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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
    011 34 965 02 07 71
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    29/01/2018 30/01/2018
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     88 people are viewing this hotel
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    US$499
    US$404
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    Traveller (4154)
    Pool & Beach (1095)
    Dining (630)
    Overview
    • Excellent75%
    • Very good17%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “las ventanas” (406 reviews)
    “the grill” (590 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,584)
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    1,651 - 1,655 of 3,934 reviews

    Reviewed 11 February 2015 via mobile

    First time in Mexico and first time at an all inclusive resort. Was so impressed I cannot wait to book our next trip here. The service is amazing, I have never experienced such friendly and attentive staff anywhere in the world. Food was fresh, even...More

    5  Thank Sarah E
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 15 February 2015

    Dear Sarah E, Thank you for your valuable words and for choosing Royal Hideaway as your holiday destination. Our staff will be very happy to know that we fulfilled your expectations with the service, food, beverages and everything you mentioned on your kind review. We...More

    Reviewed 8 February 2015

    This resort is absolutely wonderful. From staff to food to accommodations....a truly excellent experience from beginning to end! A big thank you to our villa concierge William, pool concierge Sergio, Cesar and Carlos....you guys ROCK!!! and the fabulous beach waiter Erick. The staff were so...More

    4  Thank Karen C
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 11 February 2015

    Dear Karen C, Thank you for taking the time to post your review and for your wonderful comments. We are pleased to know that you and your mother enjoyed your stay at our resort and that we made you feel comfortable and satisfied with our...More

    Reviewed 8 February 2015

    We traveled to the RHP from November 18-23, 2014. It was an overall great experience for our first all inclusive trip. We would have liked to give a rating of 4.5 if possible. There are many things we loved about the resort. We were greeted...More

    3  Thank Fiehrer
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 11 February 2015

    Dear Fiehrer, Thank you for taking some time to share details about your recent visit at Royal Hideaway Playacar. It was our pleasure to assist you during your stay. Our staff will be very happy to know that we fulfilled your expectations. We apologize for...More

    Reviewed 7 February 2015 via mobile

    Just want to say how great not only the hotel was but the great staff made it fun and enjoyable great place if u want great service and relaxing time I totally recommend this hotel to anyone that wants to go to Mexico Elvis1 and...More

    3  Thank molina1978
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 11 February 2015

    Dear Molina1978, Thank you for your review! Your nice words are very much appreciated. It is a pleasure to read that you had a wonderful time during your visit to Royal Hideaway and that you were very satisfied with the services provided by our staff...More

    Reviewed 3 February 2015

    Just returned from a fabulous trip to the Royal Hideaway..... My friends and I have been taking a "Girls Trip" to Mexico every year for the past 10-12 years. We are in out early 50's and travel without kids or spouses. We have tried different...More

    5  Thank Nancy K
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 11 February 2015

    Dear Nancy K, It is great to read a review coming from one of our special loyal guests, a returning guest for such a long time. “Thank you for choosing Royal Hideaway Playacar as your holiday destination for the last 12 years”, we are happy...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$327 - US$520 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Playa del Carmen
    • #14 Green Hotel in Playa del Carmen
    • #20 Top resorts Hotel in Playa del Carmen
    • #24 Spa Hotel in Playa del Carmen
    • #28 On the Beach Hotel in Playa del Carmen
    • #29 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Barcelo, Priceline, Travelocity, Hotwire, HotelsforEveryone, getaroom.com, Cancelon and TripOnline SA so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
    • Royal Hideaway Playacar And Occidental Resorts ,
    • Royal Hideaway Playa Del Carmen ,
    • Royal Hideaway Mexico ,
    • Occidental Royal Hideaway ,
    • Royal Hideaway Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (4154)
    Pool & Beach (1095)
    Dining (630)
    Room & Suite (451)
    Hotel & Grounds (2109)
    Bathroom (50)
    Family and Play Areas (20)
    Business Centre & Event Rooms (13)
    Nearby
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    Ask a question
    Questions & Answers
    EricSMJC
    14 January 2018|
    AnswerShow all 5 answers
    Response from 1diva | Reviewed this property |
    Only you know what you feel is appropriate to tip, and all tips are graciously appreciated. We do tip for breakfast, lunch and dinner as well as to the waiters who bring drinks to you at the pool, beach and to the... More
    1
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    Needsavacation
    14 January 2018|
    AnswerShow all 2 answers
    Response from 1diva | Reviewed this property |
    The Chef's Table is nit part of the all inclusive offerings; however ,is a very special experience. There is a surcharge for lobster , unless it is offered during a special celebratory day ( Christmas, New Year's Eve... More
    0
    Votes
    Anne Marie P
    10 January 2018|
    AnswerShow all 2 answers
    Response from 1diva | Reviewed this property |
    While the majority of rooms feature king size beds , there are several rooms that do have two queen size.beds. If you require this option, you might want to be very specific as to your needs when making a reservation.
    0
    Votes
    Room Tips
    "The regular basic rooms are nice. But They have some nice ones that overlook the ocean. So Nice."
    Read review
    "Stay away from this place"
    Read review
    "Presidential suite 2726 had a spectacular oceanfront view of sunrises, two full bathrooms and two Jacuzzis."
    Read review
    "Try to get rooms that begin 21 or 23 which are in the centre away from walkways."
    Read review
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