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Sandos Playacar Beach Resort

TripAdvisorUS$255*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$255*
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Sandos Playacar Beach Resort
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12,291 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

The grounds were beautiful and well kept. We got a standard room in the family section by the beach. It's definitely the best place to stay on the resort. The wait staff was very friendly. Ana always found us on the beach and made sure that we had plenty of drinks. The beach entertainment was very good and so were...

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Helpful?
Thank Laura V
Bicester, United Kingdom
Reviewed yesterday NEW

Decided to stay at the Sandos Playacar this year with a recommendation from friends who had stayed twice before. We have stayed in the Playacar area before so know the area well however this hotel is at the end of the hotel run so to speak, it also covers a substantial area. We arrived using our known pickup guy from...

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Helpful?
1Thank PhilV66
Chicago, Illinois
Reviewed yesterday NEW

Sandos exceeded every expectation we had. The employees were always smiling, friendly, and willing to go the extra mile to serve guests. They spoke the language that the guests were most comfortable with, and also had fun helping us with our Spanish. The food was of excellent quality and variety at both the buffet and the specialty restaurants. The variety...

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Helpful?
1Thank MSlyna
Medford, Oregon
Reviewed 3 days ago NEWvia mobile

We visit this resort every year in May. We love the beautiful beach and friendly stuff. We also love how each year the resort has added something to improve the resort. In the past 5 years, they have added either a new restaurant, new members lounge (nice since we are members) a new entertainment area for the nightly shows, and...

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Helpful?
3Thank Tropictraveler2005
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, I would like to thank you for taking the time to share a review regarding your last stay at Sandos Playacar Beach Resort. Your loyalty is very much appreciated. It is satisfying to read that once again you enjoyed the friendliness of our staff and our beautiful beach and that as a member of Royal Elite you highlight...

Spring, Texas
Reviewed 4 days ago NEW

Let me start by saying how friendly the staff is. Everyone is so cordial and quick to say "hola" and offer assistance. That is not the case with the employees at the main check-in desk. I found the check-in staff to be very difficult to work with once you have checked into the hotel. We received our "check out early...

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Helpful?
6Thank Francine1224
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for choosing Sandos Playacar Beach Resort as your holiday destination as well as for the time you have invested in sharing your comments with readers of this social media outlet. We are really sorry to read that you left with a poor impression of the attention...

Denver, Colorado
Reviewed 4 days ago NEW

Went on a short vacation with 20 work friends and their families. There is definitely something here for everyone of different interests, ages and speeds. Nice live entertainment nightly, decent food and a party beach atmosphere daily. Staff was friendly, especially if you tip well. Rooms were nothing fancy, but clean and we had a patio walk out to the...

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Helpful?
Thank FDfoodie
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at Sandos Playacar Beach Resort. We are glad to read that you and your work friends enjoyed the different activities, the nightly entertainment and the friendliness of all our staff. We hope to have the opportunity to welcome you back in the future. Kind regards, Luis Ramirez...

Reviewed 4 days ago NEW

My wife and I recently returned from a two week vacation at Sandos Playacar. We have been owners there since 2008 and have gone every year. I am very please with all the new development and upgrades at this resort. I would like to thank David E for his continued service in making us feel welcome. I would also like...

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Helpful?
Thank Al-Marilyn E
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at Sandos Playacar Beach Resort. We are glad to read that as a member of Royal Elite, vacation club, you enjoyed our facilities and the friendliness of the entire team. We are deeply sorry to read that you left with a poor impression regarding your membership contract....

Fort McMurray, Canada
Reviewed 4 days ago NEWvia mobile

Amazing resort, amazing Weather, and amazing staff! First time at this resort and I can honestly say nothing bad. The hacienda suites are huge! The pictures they have online don't do justice at all, the rooms are so spacious and nice. Maria and Marisol helped my husband and I make our day special, a beautiful wedding that words cannot express...

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Helpful?
1Thank LouiseMay8
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for choosing Sandos Playacar Beach Resort for such an important event in your life, your wedding. We are really happy to know that you left our hotel with such delightful memories. Thank you for the special recognition of Maria and Marisol, our wedding coordinators. You can...

Reviewed 5 days ago NEWvia mobile

Overall this hotel was average-good. Hotel The hotel itself is beautiful, the grounds are stunning, very well kept gardens, gorgeous colours with all the flowers, and always being maintained, the grounds maintenance staff work very hard and do a really good job of keeping everything clean and tidy! Reception The staff are realllly slow at reception, if you arrive as...

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Helpful?
2Thank annaplymouth872
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for sharing your views and comments regarding your recent visit to Sandos Playacar Beach Resort with readers of this internet site. I am glad to see that regardless of the observations you have made, by the most part you and your friends enjoyed our hotel services,...

Reviewed 6 days ago NEW

I would like to take a time to share my experience during the most recent visit. My family has been booking Sandos playa twice a year since 2011. We are so loyal to this place not only because of beautiful beach , awesome drinks and delicious food. The main reason we are repeat customers is their bar employees. To be...

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Helpful?
1Thank Igor S
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for the time you have invested in sharing your review regarding your recent stay at our hotel. We truly appreciate your loyalty to Sandos Playacar Beach Resort. It is gratifyng to read that the attention of our Bar employees is the main reason you keep choosing...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $263 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,443 questions
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Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Adults only area, pool views are great”
PhilV66, 27 May 2017 | Read review
“If you are in the adult section, request that you be put in a building close to the main lobby.”
Francine1224, 24 May 2017 | Read review
“They have an adults only area of the hotel, nice.”
FDfoodie, 24 May 2017 | Read review
“The ocean front rooms are older, but if you must have an ocean view you won't be disappointed.”
, 24 May 2017 | Read review
“Black bracelet is the way to go”
igorsW7034QW, 22 May 2017 | Read review
5 of 5
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US$255* /night
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Prices are for 1 room, 2 adults
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