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04/06/2017 05/06/2017
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    Sandos Playacar Beach Resort

    Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$261
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          Traveller (12247)
          Pool & Beach (3261)
          Room & Suite (1695)
          Sandos Caracol Eco Resort
          12,288 reviews
          #78 of 214 hotels in Playa del Carmen
           
          Iberostar Quetzal Playacar
          4,573 reviews
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          6,382 reviews
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          The Reef Playacar
          4,436 reviews
          #99 of 214 hotels in Playa del Carmen
           
          Overview
          • Excellent50%
          • Very good32%
          • Average10%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “meeting point” (456 reviews)
          “riviera section” (362 reviews)
          “cupcake cafe” (269 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Sandos Caracol Eco Resort
          12,288 reviews
          #78 of 214 hotels in Playa del Carmen
           
          Iberostar Quetzal Playacar
          4,573 reviews
          #40 of 214 hotels in Playa del Carmen
           
          Iberostar Tucan Hotel
          6,382 reviews
          #41 of 214 hotels in Playa del Carmen
           
          The Reef Playacar
          4,436 reviews
          #99 of 214 hotels in Playa del Carmen
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (12,253)
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          1 - 5 of 12,253 reviews

          Reviewed yesterday

          I would like to take a time to share my experience during the most recent visit. My family has been booking Sandos playa twice a year since 2011. We are so loyal to this place not only because of beautiful beach , awesome drinks and...More

          Thank Igor S
          Reviewed yesterday

          Moving from Azul 5 to here for our son's, after a week of pampering, was some what of a disappointment. When we arrived it was hot in the lobby and the staff seemed somewhat unprepared, unorganized and confused. There was no-one to direct us where...More

          Thank Joevinny
          Reviewed yesterday

          This is a wonderful resort. Staff is friendly. Food is good. The French & Italian restaurants are awesome. Beautiful beach. Nice room. We were upgraded to Select Club so we could stay near our friend who needed a handicap room. The buffet has been completely...More

          1  Thank topgunid
          Response from Sandos_Playacar, Director General at Sandos Playacar Beach Resort

          Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for your preference and the time you have invested to compiling this review regarding your recent stay at Sandos Playacar Beach Resort. We are very happy to know...More

          Reviewed yesterday

          To summarize: Great for families but not so great if going here for an adults only experience. I think this is a great resort especially if your taking younger kids. They do a lot of activities for the kids. However, if your looking into this...More

          Thank Trevor A
          Response from Sandos_Playacar, Director General at Sandos Playacar Beach Resort

          Dear guest, While extending you a warm regard, I would like to thank you for the time you have devoted to sharing yours views and comments regarding your recent stay at Sandos Playacar with readers of this internet site. We are sorry to see that...More

          Reviewed 2 days ago

          Went to this resort for a family wedding. The staff is very hard working and friendly....always smiling even when they don't always understand you. The grounds are beautiful and well maintained. We were at the beach section .It was quiet. Our room was comfortable And...More

          Thank lesway001
          Response from Web_Sandos, Director General at Sandos Playacar Beach Resort

          Dear guest, On behalf of the entire family of Sandos Playacar Beach Resort, I would like to thank you for taking the time to share your comments with the online community. We are glad to read that you had a wonderful vacation with us enjoying...More

          Sandos Caracol Eco Resort
          12,288 reviews
          #78 of 214 hotels in Playa del Carmen
           
          Iberostar Quetzal Playacar
          4,573 reviews
          #40 of 214 hotels in Playa del Carmen
           
          Iberostar Tucan Hotel
          6,382 reviews
          #41 of 214 hotels in Playa del Carmen
           
          The Reef Playacar
          4,436 reviews
          #99 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Meeting Rooms
          • Shuttle Bus Service
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Babysitting
          • Airport Transportation
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • US$195 - US$394 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #34 Top resorts Hotel in Playa del Carmen
          • #35 Family Hotel in Playa del Carmen
          • #42 Luxury Hotel in Playa del Carmen
          • #43 Spa Hotel in Playa del Carmen
          • #46 On the Beach Hotel in Playa del Carmen
          • #53 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 819
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotwire, Travelocity, TravelUp, Hotels.com, Cancelon, Cheap Tickets, HotelsforEveryone, Priceline, getaroom.com, Evoline ltd, HotelQuickly, TripOnline SA and HRS so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Sandos Playacar Beach Hotel ,
          • Hotel Sandos Playacar Beach ,
          • Beach Playacar Resort Sandos ,
          • Sandos Playacar Resort ,
          • Sandos Playa Del Carmen ,
          • Gala Resort Playacar ,
          • Sandos Gala Playacar ,
          • Sandos Playacar Mexico ,
          • Sandos Resort ,
          • Playacar Sandos
          Add Photo Photos
          Traveller (12247)
          Pool & Beach (3261)
          Room & Suite (1695)
          Dining (838)
          Hotel & Grounds (6096)
          Family and Play Areas (390)
          Bathroom (204)
          Business Centre & Event Rooms (136)
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          Nearby Restaurants
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          Eat Acate
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          Nearby Attractions
          Riviera Maya
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          14 reviews
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          7,633 reviews
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          Questions & AnswersAsk a question
          Lorenzo-de-Canada
          Why does the manager Luis keep avoiding the issue of the lack of transportation in the resort. He assured me back in February that he ordered more golf carts to move people around and he still hasn't done it. How long will he continue to make up excuses about this problem.
          23 May 2017|
          Answer
          Response from Janice S | Reviewed this property |
          When were you at Sandos last? we have never had a problem catching a golf cart. We always stay in the adults only section and walk most of the time. It's not a bad walk at all 10 minutes tops and very pleasant.
          0
          Votes
          funky230
          How long of a walk(minutes)is it from the select section to the beach? I've read some reviews that it is about 12 minute walk?
          22 May 2017|
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          Sharon S
          I'm traveling with children , am I better staying at the standard beach rooms or the family rivers section Thank you
          20 May 2017|
          Answer Show all 4 answers
          Response from Janice S | Reviewed this property |
          Your kids are old enough that the walk should be no problem and the grounds are beautiful. They also have shuttles if you don't want to walk. My choice with older children would be to have the larger room plus it is much... More
          1
          Vote
          Room Tips
          "Black bracelet is the way to go"
          Read review
          "Beach front rooms have a nice breeze for when your air conditioning is not working properly and the views are..."
          Read review
          "We have stayed here 4 times and every time we have had a lovely room, quiet, clean and the beds and pillows..."
          Read review
          "We always choose the adult section junior suite, a little further to walk to the beach but with all the..."
          Read review
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