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04/10/2017 05/10/2017
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    Sandos Playacar Beach Resort

    Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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    04/10/2017 05/10/2017
    Traveller (12809)
    Pool & Beach (3376)
    Storyboard
    Sandos Caracol Eco Resort
    12,778 reviews
    #80 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,284 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
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    Hotel Cielo
    852 reviews
    #17 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “meeting point” (465 reviews)
    “riviera section” (363 reviews)
    “cupcake cafe” (282 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Sandos Caracol Eco Resort
    12,778 reviews
    #80 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,284 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    852 reviews
    #17 of 211 hotels in Playa del Carmen
     
    Rooms
    4 Oct5 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (12,868)
    There are newer reviews for Sandos Playacar Beach Resort
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    11 - 15 of 6,688 reviews

    Reviewed 1 week ago via mobile

    We had the most amazing vacation. For the last 5 years we have been visiting in September, it was my aunt's birthday and David E made it the best one yet. He had been great the last 5 years but continues to be even better....More

    1  Thank Aliciamarie32
    Response from Web_Sandos, Director General at Sandos Playacar Beach ResortResponded 6 days ago

    Dear guest, We would like to thank you for taking the time to post a review about your fifth stay at Sandos Playacar Beach Resort. We truly appreciate your loyalty. It is great to read that you had an amazing vacation and that your aunt’s...More

    Reviewed 1 week ago via mobile

    My friend and I were late April to mid-May 2016 and we had a wonderful, memorable holiday. The location of the resort is perfect. Right on the beach the wild stretch of beach and left it was about 40 minutes to Playa del Carmen. We...More

    2  Thank MiqueMaus
    Response from Web_Sandos, Director General at Sandos Playacar Beach ResortResponded 1 week ago

    Dear guest, On behalf of the entire team of Sandos Playacar Beach Resort, I would like to take this opportunity to thank you for taking the time to share your last year’s vacation with us. It is rewarding to read that you left with good...More

    Reviewed 1 week ago

    All the staff is helpful and friendly. I particularly congratulate Daniel Martínez, a waiter in the Italian Restaurant, whose service was more than excellent. I will definitely go back to the hotel. Go on like this!More

    Thank Cuchi C
    Response from Web_Sandos, Director General at Sandos Playacar Beach ResortResponded 1 week ago

    Dear guest, While extending you a warm regard, I would like to thank you for the time you have invested in sharing your review regarding your recent stay at our hotel. We are glad to read that you enjoyed our facilities and that you left...More

    Reviewed 1 week ago

    Very good quality/price correlation. Food is really good. The rooms are nice and very clean. Some of the staff are very nice and helpful, but others are extremely rude. For example, the person who helped us with the luggage was very friendly, but in the...More

    Thank Liliana C
    Response from Web_Sandos, Director General at Sandos Playacar Beach ResortResponded 1 week ago

    Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments regarding your recent stay at Sandos Playacar Beach Resort with readers of this internet site. We are glad to read that you...More

    Reviewed 1 week ago

    We came as part of a big family group. We stayed 3 years ago so were looking forward to coming back. We were not disappointed. Some improvements - the new bar and seating area with bigger stage are great. Love the fountain.. The evening entertainment...More

    Review collected in partnership with this hotel
    1  Thank Nina H
    Response from Web_Sandos, Director General at Sandos Playacar Beach ResortResponded 1 week ago

    Dear guest, Thank you for choosing for the second time Sandos Playacar Beach Resort as your holiday destination and for taking the time to share your impressions regarding your experience with the readers of this social media outlet. It is truly a pleasure to read...More

    Sandos Caracol Eco Resort
    12,778 reviews
    #80 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,284 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    852 reviews
    #17 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$196 - US$526 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Top resorts Hotel in Playa del Carmen
    • #35 Family Hotel in Playa del Carmen
    • #42 Luxury Hotel in Playa del Carmen
    • #44 Spa Hotel in Playa del Carmen
    • #45 On the Beach Hotel in Playa del Carmen
    • #53 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 819
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Agoda, BookIt.com, Hotwire, Priceline, HotelsforEveryone, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Sandos Playacar Beach Hotel ,
    • Hotel Sandos Playacar Beach ,
    • Beach Playacar Resort Sandos ,
    • Sandos Playacar Resort ,
    • Sandos Playa Del Carmen ,
    • Gala Resort Playacar ,
    • Sandos Gala Playacar ,
    • Sandos Playacar Mexico ,
    • Sandos Resort ,
    • Playacar Sandos
    Add Photo Photos
    Traveller (12809)
    Pool & Beach (3376)
    Room & Suite (1733)
    Dining (889)
    Hotel & Grounds (6400)
    Family and Play Areas (412)
    Bathroom (226)
    Business Centre & Event Rooms (141)
    Nearby
    Sandos Caracol Eco Resort
    12,778 reviews
    2.96 km away
     
    Hotel Cielo
    852 reviews
    3.20 km away
     
    Royal Hideaway Playacar
    4,284 reviews
    .94 km away
     
    Rosewood Mayakoba
    1,728 reviews
    2.51 km away
     
    Nearby Restaurants
    Buenerrimo
    50 reviews
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    Eat Acate
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    1.37 km away
    Porto Bello Restaurant
    17 reviews
    1.33 km away
    La Vaqueria
    28 reviews
    1.35 km away
    Nearby Attractions
    Plaza Playacar
    446 reviews
    .85 km away
    Playacar Center Shopping Mall
    27 reviews
    .95 km away
    Aventuras Mayas
    7,934 reviews
    1.37 km away
    Alltournative Ecoarcheological Adventures
    5,594 reviews
    1.49 km away
    Ask a question
    Questions & Answers
    Cherelle D
    19 September 2017|
    Answer
    Response from MiqueMaus | Reviewed this property |
    hi, you do not need reservations for the restaurants. you just go to the restaurant and sometimes have to wait a few minutes. this was at least in May 2016 so. wish a great holiday.
    0
    Votes
    Google Translation
    NZBrad
    18 September 2017|
    Answer
    Response from Web_Sandos | Property representative |
    Dear guest, Our hotel does not have rooms with bunk beds. Kind regards, Sandos Playacar Team
    0
    Votes
    Google Translation
    Sandindiana
    18 September 2017|
    Answer
    Response from Web_Sandos | Property representative |
    Dear guest, Yes, we do have ice machines. Kind regards, Sandos Playacar Team
    1
    Vote
    Google Translation
    Room Tips
    "Adults Only Section is the farthest away from the beach and main areas."
    Read review
    "The rooms were perfect !"
    Read review
    "Adult rooms are furthest from the beach, then the Riviera Family rooms, Haciendas, then Standard and..."
    Read review
    "Near the beach"
    Read review
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