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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,770 Reviews from our TripAdvisor Community

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Showing 6,241: English reviews
ohio
Reviewed 26 March 2012

We stayed at sandos playacar February 24 th till March 2nd. We had a family of 5. Ages 2, 11, and 9. The older ones are boys and the 2 yr old is a girl. Our room was a hacienda sweet which I highly recommend. Not only did we have access to all the pools, but we also had our...

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8Thank jrummie
Ottawa, Canada
Reviewed 25 March 2012

My husband and I went to Sandos after hearing rave reviews about the resort, and were not disappointed in any way. From the moment we checked in - which was painless and easy to do - we were well on our way to a wonderful week filled with terrific food, fun, and great service. Our rooms were well appointed and...

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5Thank Sandy F
Bettendorf, Iowa
Reviewed 25 March 2012

A group of families went to this resort and it was awful. Food was terrible, employees were mean. A maid had one of the kids phones in her pocket which she stole from his room after he had a "do not disturb" sign on his door. All of the rooms were entered when had "do not disturb" on them. we...

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7Thank unhappycustomer73
Toronto, Canada
Reviewed 25 March 2012

Definitely one of the most beautiful resorts I ever stayed in. Amazing food, good entertainment, friendly professional staff. All you need is here. Beach is fantastic. Clean rooms. Wonderful. Will go there again.

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1Thank YanaToronto_Canada
Toronto, Canada
Reviewed 24 March 2012

Had a week at this terrific resort! Everything about it was wonderful and there is nothing negative to say at all .... how could there be when everything, including sunshine, is delivered to you. What stands out in my mind is the exemplar room cleaning/service. One day when the person came by to fill our frig with water/beer/pop I asked...

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3Thank yogalover4ever
Reviewed 24 March 2012

One of the best all inclusive vacations we have been on. The staff is super friendly and very accommodating. The food was fantastic especially since I was trying to make healthy choices. Lots of fish, shrimp, salmon and lots of veggies and fruits. The mojito was also a favorite!! We also made use of the fantastic gym and spa.

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2Thank Fitquest
toronto
Reviewed 24 March 2012

I'l put this into sections so it is easier to follow: STAFF: Was kind, curitous and happy. They always stayed smiling even when I saw people give them a hard time. They always say Hola to. Rooms: Clean Spacious and well thought out all the fixtures worked. Food: The food was gourmet all the way every restraunt had something to...

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6Thank nubar b
Prince Albert, Canada
Reviewed 23 March 2012

My wife and teenage sons, age 16 and 13, stayed at the resort February 21-8th. We stayed in the Riviera section. Our request for rooms close to each other was accommodated. Our growing sons were never at a loss for food. Our favourite al a carte restaurant was the Asian. We preferred having breakfast at the pool restaurant, as it...

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8Thank parliefferschuk
Kent, Ohio, United States
Reviewed 23 March 2012

My family of four just returned from a 5 night stay at this resort. My children ages 10 and 6 had a great time, as did my husband and myself. There was a number of daily activities to satisfy all of our interests, From yoga and spinning classes for me to arts and crafts for the kids. We loved the...

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2Thank Windy C
nyc
Reviewed 21 March 2012

Stayed from Feb 26-Mar 8th, 2012. Location: Playacar, just minutes to the south of Playa Del Carmen How to get there: I've reserved the private transfer via Cancun Transfers. It was $110 for 2 people round-trip. You can book online without pre-payment-they collect the payment in cash when they pick you up from the Cancun Airport. No issues-nice on-time pickup...

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7Thank grandb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $289 - $664 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms I heard were very and musty, we were fortunate enough to have a great room.”
 of 5 bubbles ycartandjen, 24 Feb 2017 | Read review
“In Family Riviera section, ask for pool view but closer to Haciendas (road noise/view closer to Lobby)”
  • Child birthday decorations
  • Sunrise from Riviera family section room
 of 5 bubbles Melmopeott, 22 Feb 2017 | Read review
“Ocean view or Haciendas.”
 of 5 bubbles EnjoyLife1968, 19 Feb 2017 | Read review
“Love ground floor rooms in Select Club area. Rooms-9132-9137 have shady patios in the afternoon plus easy access from the pool.”
 of 5 bubbles luvsco, 19 Feb 2017 | Read review
“9328 is in The Select Adult section. We had an excellent view of the pool and we could look straight down to the main lobby area.”
  • We celebrated our 30th wedding anniversary and the staff decorated our room for us.
  • View from room 9328.
 of 5 bubbles P398GIannem, 16 Feb 2017 | Read review
5 of 5