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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,946 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,324: English reviews
Toronto, Canada
Reviewed 20 October 2011

ALL Inclusive is very conenient, and somehow we are getting spoiled with all the food and drinks on daily basis. At Sandos, you get to have same story where you can enjoy breakfast, lunch, dinner and snack all day long with different selections everyday. We also enjoyed 3 of the specialty restaurants for dinners. There is a bit of distance...

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6Thank DXJCSU
Gibraltar
Reviewed 19 October 2011

just came back from my vacation at sandos playacar and is the worst vacation ever, their is no communication amongst staff member and no one seems to know how to get around or to know where anything is. this was my first time in mexico and was very exceited to be there because the hotel was beautiful but the staff...

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8Thank nancy g
Gilbert, Arizona
Reviewed 19 October 2011

For our 40th Wedding Anniversary we had a vow renewal ceremony at Sandos Playacar Beach Resort on September 13, 2011. It was a wonderful experience. Our wedding planners María Isabel Santabárbara & Lupita Aquino did a fantastic job of making sure everything was perfect. Maria was in contact with me via e-mail so we had most of the planning completed...

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1Thank Jane L
Bristol, United Kingdom
Reviewed 16 October 2011

We were sold a 'luxury 5 star all-inlcusive' holiday by Thomas Cook, for our Honeymoon. Being such a special occasion and more than just a normal holiday, we had big expectations and were both so excited having read the brochures and visited Sandos online. After a 10 hour flight we met our Rep at Cancun Airport and were escorted to...

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9Thank CharLeeHoneymooners
Seattle, Washington
Reviewed 15 October 2011

I would not go back here. It took an hour for us to check in and get to our room and from that hour I received no useful info, just a long painful sales pitch. There was no line, just a slow process. Then the timeshare person told us we were in one building when in actuality we were on...

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4Thank Joe H
Chesterfield, United Kingdom
Reviewed 15 October 2011

Can i first of all start by saying to anyone who is reading reviews on trip advisor and thinking about coming to this hotel to please not pay any attention to the bad ones. My boyfriend and I have recently come back from a two week stay at Sandos Playacar Beach Resort and Spa and it's been the best two...

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10Thank Kaycub
Bellevue, WA
Reviewed 14 October 2011

Visited this all inclusive in Playa del Carmen in March 2011. Al first we were put off because the line at the check in reception was very long and we had to wait about 50 minutes to check in--Bad. Once we got our room we got a little lost becaude all the untis looked alike, but then we caught on....

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4Thank Tenny56
Los Angeles
Reviewed 11 October 2011

Went to the Playacar to consider for a wedding location. LOVED the Sandos response from the wedding planners, and I've looked at TONS of wedding locals at this point... . but the rooms are small compared to the Caracol and does not have ability for connecting rooms in the rooms by the beach. The beds are UNBEARABLY hard. I read...

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3Thank kpincastaic
Somerset, United Kingdom
Reviewed 11 October 2011

Oh wow. We had originally booked to stay at Sandos Caracol Resort and Spa in Playa Del Carmen, but the hotel was having building works so Thomson changed us to Sandos Playacar. My partner and I couldn't fault it, and cannot wait to come back. I am well travelled and this is the best place I have ever been in...

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1Thank Dimpsxxx
Laval, Canada
Reviewed 10 October 2011

Was there for 10 days and never got board . The rooms were wery clean ,the food was tasty and good ,the staff smilling all the time fast and good service.the beach was amazing very clean, chairs for everyone . the night entertainement is excellent at the teatre and the meeting point .The resort is very eco friendly lots of...

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Thank gora97

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $274 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Adults Only”
 of 5 bubbles salmon525, 23 Mar 2017 | Read review
“"Long walk to main areas from Riviera section"”
 of 5 bubbles raqueld922, 23 Mar 2017 | Read review
“Basic family rooms near main pool very very convenient. Upgrade not necessary”
 of 5 bubbles 316rickf, 20 Mar 2017 | Read review
“Family section”
 of 5 bubbles dawng506, 19 Mar 2017 | Read review
“Join Royal Elite. The huciendas are worth it alone. We joined for the 1 week release every 2 years and are very satisfied.”
 of 5 bubbles rawliciousm, 19 Mar 2017 | Read review
5 of 5