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Allegro Playacar

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Allegro Playacar
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4,337 Reviews from our TripAdvisor Community

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Showing 2,474: English reviews
Hattiesburg, Mississippi
Reviewed 1 week ago via mobile

My first visit to Mexico and Allegro Playacar made me want to go back soon! I have never shared on Trip Advisor previously but I had to share this trip. The resort staff was 100% friendly and everyone worked so hard to make my trip great. My room was super clean and comfortable. The internet worked great, although my VZ...

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Helpful?
Thank chrisdi73
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our staff members and your stay in general; we are pleased to know you had a memorable experience, and we will gladly share all your kind words with our team, who will be very motivated by your review. We...

Stoney Creek, Ontario
Reviewed 1 week ago

My husband and i enjoyed a beautiful second floor room with hammock overlooking the pool, white sand beach, and blue Caribbean Sea. The grounds are well groomed with decorative shaped greenery, palms, colourful floral, and kept immaculate. Fancy decorative towels were on bed daily. Delicious variety of foods at all meals. All staff were excellent and eager to please. Thank...

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Thank Lucia M
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our staff members and your stay in general; we are pleased to know you had a memorable experience, and we will gladly share all your kind words with our team, who will be very motivated by your review. We...

Kirkland, Washington
Reviewed 1 week ago

We wanted a quiet and sunny vacation to celebrate our anniversary and Valentines Day. The two weeks was enjoyed completely. We have stayed here often and each time it is a new experience. This visit included lots of updates and improvements to the facility. Staff is always great, especially the First Club people like, Santiago, Jose, Julio as well as...

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Thank 853jons
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear William G , On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our staff members and your stay in general; we are pleased to know you had a memorable experience, and we will gladly share all your kind words with our team, who will be very motivated...

Pittsville, Wisconsin
Reviewed 2 weeks ago via mobile

We have been going to Playacar area for the past 12 years. Allegro Playacar had a great deal so we booked. We arrived late and were given rooms very near the theatre, we did ask to be moved because of noise, but as a recent review stated the front desk is not very helpful. Kept telling us to come back...at...

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3Thank drydoe
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear Sandra R, We would like to thank you on behalf of the Management and all our staff members for your feedback. One of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction, and for that reason your opinion is very important for us! We would like to invite you to...

Reviewed 2 weeks ago

I had an awesome time at The Allegro Playacar. At arrival we encountered a little bit of a room mixup, but quickly fixed. Our room was 5203 Close to the pools, beachfront and "lunch bar" Really quiet at night. The room are small but ok, the housekeepers does a marvelous job everyday.My mini bar was resplenished everyday day, sheets/ towels...

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2Thank Caroline L
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear Caroline L, On behalf of the Management and all our staff members, we would like to thank you for your positive feedback of Allegro Playacar. Our goal is to serve all our guests with the highest level of service and satisfaction. So your opinion is an encouragement for all of us! We would be honored to receive you once...

Birmingham, Alabama
Reviewed 2 weeks ago via mobile

My husband and I spent our 39th Anniversary at this resort last week. This resort sits on an absolutely beautiful beach. It is a small resort and the grounds were very well kept. The 2 pools were very nice and both had plenty of chairs around them. We did have a problem getting a pool towel, even early in the...

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2Thank liv4trvl
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear liv4trvl, We would like to thank you on behalf of the Management and all our staff members for your feedback. One of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction, and for that reason your opinion is very important for us! We would like to invite you to stay...

Stthomas
Reviewed 2 weeks ago

Special thanks to Gabriella. She made our trip memorable. She had flowers and champagne in my in laws room for their 60th wedding anniversary. We love this place. A special hello to Nestor and Hillario.they both went out of their way to make our trip great. Amazing staff. They made the bar upstairs into a sports bar . if i...

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Thank Gloria H
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Thank you for taking the time to provide us with your comments, it is very valuable for us to have your opinion and to share the wonderful experience you had during your stay. It is a pleasure to provide you with the warmth and service that we accustom to give our guests, the whole team works with the highest standards...

Westminster, Colorado
Reviewed 2 weeks ago

Very nice resort - every room has a hammock on their patio. Big pools, great beach front - just enough wave action to make it fun but not overwhelming. Food was good, nice varieties. Good drinks, helpful staff. I would definitely return for a future vacation.

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1Thank DianeJimH
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear DianeJimH, Thank you for choosing Allegro Playacar as the host of your recent vacation and thank you very much for taking the time to share your comments. They are a source of motivation. We would be happy to host your stay once again in a near future. Do not hesitate to contact us if you decide to, it will...

Reviewed 2 weeks ago

We recently stayed at the Allegro Playacar late January, and our stay there was excellent. The hotel was recently renovated. They have an arrangement of little buildings of 8 rooms close to each other. Everything is on a close walking distance, shaded by palm trees and never slippery floors. Overall the quality of the food, beverages and the rooms are...

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2Thank Rafael G
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear Rafael G, We would like to let you know how much we appreciate the time you invested in sharing your review with us. Our goal is to serve all our guests with the highest level of service and satisfaction, and the best way to accomplish this is to listen to our customers needs, and for that reason, your opinion...

Roseburg, Oregon
Reviewed 2 weeks ago

This being our second trip to Playa, we wanted to stay in a more low key facility and this was the place! We had a great room--we requested a downstairs room close to the beach and we got it. We were just a few feet from the pool area as well. It was nice & quiet and clean. My only...

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Thank oregontraveler2016
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear oregontraveler2016, We would like to thank you for choosing the Allegro Playacar as the host of your recent vacation. On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our resort. Our goal is to serve all our guests with the highest level of service and satisfaction, and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Allegro Playacar

Address: Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $202 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#48 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Playacar staff and other travellers.
663 questions
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Questions? Get answers from Allegro Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are first club members the rooms were average the plumbing is not good. Their sinks huge with No space to put anything. It would be nice to see smaller basin with more space for your toiletries.”
 of 5 bubbles 940warnerm, 25 Feb 2017 | Read review
“If you are a light sleeper - be careful not to get a room on the top level (grass roof).”
 of 5 bubbles TonySLP, 22 Feb 2017 | Read review
“Best ones are near the pool and beach. Try for buildings 53, 54, 55, 56”
 of 5 bubbles FergooseCalgary, 21 Feb 2017 | Read review
“the best rooms are around the 3000 - 4000 in the middle of the resort”
 of 5 bubbles Uncle_Buck63, 21 Feb 2017 | Read review
“rooms closest to the pool are the nicest. i would avoid rooms by the stage up front. they are noisy.”
 of 5 bubbles phylliss351, 18 Feb 2017 | Read review
5 of 5