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Allegro Playacar

3.0 km from Playa del Carmen centre
  • Breakfast included
  • Pool
  • Beachfront
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Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
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4,339 Reviews from our TripAdvisor Community

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Showing 2,474: English reviews
Reviewed 2 weeks ago

This is surely the best trip I've made in Mexico. Don't intend to go there to have a huge 5 stars hotel with 10 restaurants, 19 bars and 8 pools....It is a small, beautiful and friendly hotel!! -First, and most important point of this review, the person that made my trip wonderful : VICKY. She is absolutely the best!! Always...

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Helpful?
1Thank Gabriel L
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Thank you for taking the time to provide us with your comments, it is very valuable for us to have your opinion and to share the wonderful experience you had during your stay. It is a pleasure to provide you with the warmth and service that we accustom to give our guests, the whole team works with the highest standards...

Saskatoon, Canada
Reviewed 3 weeks ago

This was our second visit to this resort. The rooms have just been renovated, and are nice, and more modern looking. The rooms with 2 beds are still 2 double beds, so are a bit cozy for those used to bigger beds. But due to the room size, these are appropriate sized beds. Linens and towels were very clean and...

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2Thank jkj3320
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear jkj3320, On behalf of the Management and all our staff members, we would like to thank you for your positive feedback regarding our resort. Our goal is to serve all our guests with the highest level of service and satisfaction, and the best way to accomplish this is to listen to our customers needs, and for that reason, your...

Dubreuilville, Canada
Reviewed 3 weeks ago

On January 22n2017 we travelled to Allegro Playacar Resort for 14 days and it was just splendid. Our rooms were perfect.The maids did an amazing job to keep it clean.We were welcomed there with smiles from all.The staff were really gratefull and were always there when we needed them with kind words and gestures and their smiles we will never...

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2Thank yogiguy
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear yogiguy, Thank you for taking the time to share such great feedback regarding your recent holiday to the Allegro Playacar. It is always a great pleasure and very encouraging to read such positive comments. We all work very hard to maintain a high standard of service at the Allegro Playacar and it would be a pleasure to welcome you...

Whiterocks, Utah
Reviewed 3 weeks ago

Hotel is well located, 5th Avenue inPDC for shopping easy access to Flea Market, and ferry ride to Cozumel. ..For great Snorkling.. the grounds are very clean, hotel stall excellent.. Would like to stay again soon.

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1Thank bohlsson
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear bohlsson, Thank you for sharing your comments on Allegro Playacar. We sure hope you stay with us again very soon. Don´t hesitate to contact us for any assistance you may need with your arrangements. We are always here for you. Warm Regards

racine
Reviewed 3 weeks ago

Can't beat the location and the beautiful beach :) Easy walk to Playa Del Carmen, food was great, never had a problem finding something that was delicious. Check in is a nightmare! Took us over an hour and they kept giving us the run around on getting a first floor King bed, which is what we reserved. My husband was...

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1Thank pshuman
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear pshuman, Thank you very much for choosing Allegro Playacar on your recent new years eve vacation. We are glad to read that you enjoyed your stay. We appreciate your comments as they show us new ways to improve. We hope to have the pleasure to host you once again in a near future. Don´t hesitate to contact us, we...

Madison
Reviewed 3 weeks ago

All of the workers were very customer-friendly and willing to help meet our needs and requests. The entertainment staff was great! They went out of their way to open up the sports bar before it's normal hours, so we could watch a Packer playoff game. The food was EXCELLENT! Buffets typically are not very tasty, but the ones at this...

Review collected in partnership with this hotel
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1Thank Cindy W
Guest Experienc... G, Gerente at Allegro Playacar, responded to this review

Dear Cindy W, On behalf of the management and all the staff we would like to thank you for choosing Allegro Playacar and for taking the time to share your experience with the Trip Advisor comunity. Your comments are very important for us as they show us new ways to improve our services and achieve our number one goal: our...

Los Angeles
Reviewed 3 weeks ago

Just spent five nights at the Allegro Playacar. We were pleasantly surprised given some of the poor reviews that have been posted. I would give the resort an overall solid 3.5 stars and would consider returning if we got an amazing deal like we did this time. Room – Our room was nicely refurbished and clean. The bed and pillows...

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5Thank LA_FadeAway
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

We would like to let you know how much we appreciate the time you invested in sharing your review with us. We really appreciate your feedback as it means an opportunity for us to improve our services and achieve our main goal, which is the customer satisfaction. What you mentioned about the towels is a problem that we are currently...

Sydney, Australia
Reviewed 3 weeks ago

Hotel is well located in Playacar, within walking distance of 5th Avenue in PDC. We had standard room which was clean and had everything that you would realistically need. Nothing over the top, but when you're there to relax by the beach with a cocktail, it was excellent. The only issue was that we were on the top floor (each...

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3Thank Dinesh T
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear Vacationer382015, We would like to let you know how much we appreciate the time you invested in sharing your review with us. We really appreciate your feedback as it means an opportunity for us to improve our services and achieve our main goal, which is the customer satisfaction. We would like to invite you to come back to us...

Pisa, Italy
Reviewed 3 weeks ago via mobile

We stayed there one week, visiting Mexico! Mexico is wonderful but here we have to talk about hotel. Allegro was good, simple in comparison with others at playcar. This is something I appreciated. Food was quite good. In addition to buffet they have 3 restaurants: what a pity the Asian one always closed during the whole week! Desk people seems...

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Thank Marco1000000
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear Marco1000000 , Thank you very much for choosing Allegro Playacar as your host in this recent holiday to Mexico. We value the time you took to share your experience with others. Your comments are very important as they show us new ways to improve. We will share them with the corresponding staff. We would like to take this oportunity...

Reviewed 3 weeks ago via mobile

We truly had fun. The resort was under construction while we were there. We were not informed before going so that is why I rated it lower. Staff was very nice and I can't wait to go back after it is complete. Very close to downtown playa.

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Thank julyoutlaw
Guest Experienc... G, Guest Experience Concierge at Allegro Playacar, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at the Allegro Playacar. It is our duty to ensure our guests have a memorable experience with us and it is very rewarding to read a wonderful review such as yours. It would be our honor to serve you again in the near...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Allegro Playacar

Address: Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $202 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#48 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Playacar staff and other travellers.
664 questions
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Questions? Get answers from Allegro Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are first club members the rooms were average the plumbing is not good. Their sinks huge with No space to put anything. It would be nice to see smaller basin with more space for your toiletries.”
 of 5 bubbles 940warnerm, 25 Feb 2017 | Read review
“If you are a light sleeper - be careful not to get a room on the top level (grass roof).”
 of 5 bubbles TonySLP, 22 Feb 2017 | Read review
“Best ones are near the pool and beach. Try for buildings 53, 54, 55, 56”
 of 5 bubbles FergooseCalgary, 21 Feb 2017 | Read review
“the best rooms are around the 3000 - 4000 in the middle of the resort”
 of 5 bubbles Uncle_Buck63, 21 Feb 2017 | Read review
“rooms closest to the pool are the nicest. i would avoid rooms by the stage up front. they are noisy.”
 of 5 bubbles phylliss351, 18 Feb 2017 | Read review
5 of 5