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Hotel Riu Yucatan

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Hotel Riu Yucatan
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5,418 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Yucatan
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Showing 3,711: English reviews
Reviewed 1 week ago via mobile

Even though the food is not bad at all, when you think about an all-inclusive you would expect 24 x 7 services. Well, this is clearly not the case of this hotel. Add best you can say that during 7 AM to 10 PM you can pretty much get something to eat at at least one part of the hotel,...

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Thank Nicolas F
Trenton, Canada
Reviewed 1 week ago

From the moment we left the airport, for the entire week we were there until it was time to leave for home, our stay was wonderful! I have stayed in more than 1 dozen all-inclusive Caribbean resorts, and the staff here was the best and friendliest I've ever met. AND their English was wonderful!

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4Thank Yvette C
Nr. Bristol
Reviewed 1 week ago

We recently had the most amazing holiday at the Hotel Riu Yucatan. The hotel, staff, food, entertainment were all fantastic - there is literally nothing that we could fault or criticise! The pools were heavenly, the bars well stocked with a vast array of cocktails available. All of the staff were so kind and friendly, nothing was too much trouble!...

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13Thank RLC79
A TripAdvisor Member
1 review
5 helpful votes
Reviewed 1 week ago via mobile

This is a wonderful hotel in Mexico. I strongly advise you book it. I went there with my boyfriend's family. It was his mom's birthday. They surprised her by decorating the bedroom. Thank you for making her happy and surprising her. The food and the drinks were amazing. Phenomenal performers. P.S- They make really cute stuffed animals out of towels.

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5Thank A TripAdvisor Member
Leamington Spa, United Kingdom
Reviewed 2 weeks ago

We have just returned home from the Riu Yucatan and have to write a report to tell people how great this hotel complex is. From the beautiful beach that the hotel sits on to the wonderfully kept gardens this hotel has it all for a couples or family holiday. The rooms are very large and bright and airy with a...

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14Thank kjl55
Exmouth, United Kingdom
Reviewed 2 weeks ago

Lovely place but a bit of a cross between a cruise and Butlins - complete with afternoon games by the pool. However the food was very good, drinks varied but were lovely at some of the bars. The beach is stunning and the staff work incredibly hard.

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6Thank n0teasilypleased666
Nuneaton, United Kingdom
Reviewed 2 weeks ago

This is a fantastic hotel from the staff to the food to the beach could not fault it, although I would say a lot of the entertainment could be better but Michael Jackson and il Divo were good. No kettle in rooms so make sure you take a travel kettle with you, we got our milk from the restaurant and...

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5Thank 357Daves56
wisconsin
Reviewed 2 weeks ago

Rooms..6 of us stayed a week in the area of room 4104. Rooms are very generic but we werent in them much. Our air was not working as well as it should but we dealt with it. Room lighting is bad with those bright white light bulbs. In fact alot of the property is lit with those which we all...

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7Thank WisconsinQueenie
essex
Reviewed 2 weeks ago

Just back from the yucatan for the third time, we had two weeks there and as usual not disappointed,right on the beach just down from playa del carmen where you have a mile long walk of shops resturants and bars.if you need a great place to stay just book it.but beware with thompsons different days can very by £500pp so...

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3Thank bowlingboy1956
scherervile, IN
Reviewed 2 weeks ago

Nice grounds , good staff. Rooms could use upgrade banged up chipped furniture. Main pool needs upgrading tiles off ,very dirty most of the time we were there. Good food, good drinks. Always enough chairs at the pool. Not at the beach. Nice big beach. The buffet could be troublesome rude guest who would barge in the middle of the...

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3Thank hbtherapy

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $299 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#35 Top resorts Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Yucatan staff and other travellers.
704 questions
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Newcastle upon Tyne, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1405 was great for us. If you can, check a map of the hotel and choose a room away from the mainpool area and theatre.”
 of 5 bubbles Janesman, 26 Mar 2017 | Read review
“We had issues with biting insects, so if that's a problem, ask for a room on one of the upper floors, away from vegetation,”
 of 5 bubbles 356yvettec, 18 Mar 2017 | Read review
“Block 3 Mid complex close to everything”
 of 5 bubbles kjl55, 13 Mar 2017 | Read review
“away from the Howler monkeys!!”
 of 5 bubbles n0teasilypleased666, 13 Mar 2017 | Read review
“Rooms 3000 to 4000 are central to reception and the beech on 3 floors email hotel they will give you a good room.”
 of 5 bubbles 357Daves56, 13 Mar 2017 | Read review
5 of 5