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30/11/2017 01/12/2017
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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    30/11/2017 01/12/2017
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    Traveller (5826)
    Pool & Beach (1482)
    Room & Suite (816)
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    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (317 reviews)
    “steak house” (221 reviews)
    “howler monkeys” (104 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    3.5 Star Hotel
    All hotel details
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    Rooms
    30 Nov1 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,923)
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    1 - 5 of 2,741 reviews

    Reviewed yesterday

    This is the 2nd time going but stayed on this side instead of the Tucan side. Absolutely no difference. My husband wanted to return due to me being so ill last time I was there. I managed to stay well for the trip but my...More

    Thank Kristalz
    Reviewed 2 days ago via mobile

    This is my 4th visit to this hotel and it remains as good as ever. The service in every area is first rate. Staff are attentive and friendly. Food superb. The walk to the beach through the jungle area is lovely. Especially early morning. Do...More

    1  Thank linda b
    Reviewed 4 days ago via mobile

    Love this place! Very accommodating and our room was perfect...we stayed in the ocean front 2100 bldg worth the extra money. The resort lets you dine in 3 of the nice restaurants during your stay with the promise to fit you in when possible. The...More

    1  Thank Nancy T
    Reviewed 5 days ago via mobile

    The resort is great. Not top of the class but the accomodation is good. The food is varied and great quality. There is a range of great entertainment. The staff are really helpful. A big thanks to Jesus, Alan and Daniel who made our daily...More

    Thank Stephanie R
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

    Dear guest, Thank you for having recently stayed at IBEROSTAR Tucan & Quetzal. It pleases us to read that your experience at our facilities was a pleasant one along with our fun entertainment, tasty food, accommodating staff and the marvelous beach area to layout. We...More

    Reviewed 1 week ago

    I am a Canadian travel agent and this is my opinion of my recent stay at the Quetzal. 1. Rooms - colorful enough, decent-sized bathroom, large enough to have some walking around space. The fridge was filled constantly and the room cleaned daily. The air...More

    2  Thank Debby R
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

    Dear guest, Thank you for having shared your review on your recent stay at IBEROSTAR Tucan & Quetzal. Firstly, we are happy to read all the highlights about our lovely beach, comfortable accommodations, attentive staff, the charming natural grounds and the enjoyable nightly entertainment. On...More

    Royal Hideaway Playacar
    4,417 reviews
    #32 of 212 hotels in Playa del Carmen
    0.9 km
     
    Hotel Riu Palace Riviera Maya
    5,598 reviews
    #44 of 212 hotels in Playa del Carmen
    0.6 km
     
    Sunset Fishermen Spa & Resort
    1,062 reviews
    #79 of 212 hotels in Playa del Carmen
    0.1 km
     
    The Reef Playacar
    4,919 reviews
    #92 of 212 hotels in Playa del Carmen
    0.5 km
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$212 - US$556 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #24 Top resorts Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, TravelUp, Hotwire, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5826)
    Pool & Beach (1482)
    Room & Suite (816)
    Dining (568)
    Hotel & Grounds (3252)
    Family and Play Areas (114)
    Bathroom (33)
    Business Centre & Event Rooms (19)
    Nearby
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    1,062 reviews
    .11 km away
     
    Hotel Riu Palace Riviera Maya
    5,598 reviews
    .57 km away
     
    Royal Hideaway Playacar
    4,417 reviews
    .94 km away
     
    The Reef Playacar
    4,919 reviews
    .50 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    hdogbc
    17 November 2017|
    AnswerShow all 3 answers
    Response from linda b | Reviewed this property |
    there is an itinerary board near the theatre advising content of nightly show. plus Zumba salsa merengue lessons on beach at least twice daily. the activities staff are friendly and enthusiastic and will appreciate your... More
    0
    Votes
    hdogbc
    9 November 2017|
    AnswerShow all 2 answers
    Response from katts9903 | Reviewed this property |
    We were in building 21 and it was.
    0
    Votes
    Room Tips
    "Rooms 20-24 block are the best. Closest to pool and beach."
    Read review
    "Building 2100's is the closest to the beach"
    Read review
    "For monkeys, get a jungle view...close to the pool is nice, you can get both!"
    Read review
    "Get an ocean view room. It is awesome."
    Read review
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