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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    -- / -- / --Check In -- / -- / --Check Out
    1 room, 2 adults, 0 children
    Traveller (5808)
    Pool & Beach (1482)
    Room & Suite (815)
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (315 reviews)
    “howler monkeys” (101 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Deals
    28 Nov29 Nov
    |
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (4,868)
    There are newer reviews for Iberostar Quetzal Playacar
    See the most recent reviews
    Traveller rating
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    1,581 - 1,585 of 2,722 reviews

    Reviewed 6 January 2013

    Excellent resort!!! Right from the moment we (ourselves and three other couples) entered the resort! ....at check-in they accomodated our request for all four couples to be in building 21, twenty steps from the pool and the closest you can be to beach/ocean without hefty...More

    Thank BluesBrosSarnia
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 17 January 2013

    Dear Guest, Many thanks for your positive review. We are very delighted that you have had an enjoyable stay with us. Thank you for sharing your thoughts and experiences about your recent visit in our hotel. It was a pleasure to read your feedback as...More

    Reviewed 6 January 2013

    This was my second time, and my spouses first time to the quetzal. We stayed from dec 25 to jan 3. The good: Checkin was quick and efficient. Got a room with a bed as requested in the jungle, no monkeys showed up to our...More

    3  Thank canadianluvssun
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 22 January 2013

    Dear Guest, We would like to thank you for your valuable feedback regarding your experience in the Iberostar Tucan & Quetzal. Your positive comments regarding our staff, hotel, restaurants and the activities are highly appreciated. It is very important for our Hotel Iberostar Tucan &...More

    Reviewed 6 January 2013 via mobile

    We are stay here for 6 wonderfulls days in us honeymoon, the services is very good, the hotel is very large, it have a little jungle inside... Beatifull To the end of the pool begin the beach We recomended for the family The food is...More

    1  Thank Francisco G
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 17 January 2013

    Dear Guest, On behalf of Iberostar Tucan & Quetzal, we would like to thank you for visiting our resort during your recent vacation here and for you wonderful comments on the facilities and the food. We are happy you had such a positive experience as...More

    Reviewed 6 January 2013

    Me and my boyfriend along with 2 of our friends went to the Quetzal from the 1st Dec - 16th Dec 2012. I struggle to see where some of the negative views come from! The staff were all amazing. In almost 16 days we did...More

    1  Thank flowersinthewindow89
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 23 January 2013

    Dear Guest, Just a short note to thank you very much for your wonderful review sent to Trip Advisor. Thank you for your comments on the staff, we will make sure to give our congratulations to Lilian and Samuel for making your stay enjoyable. Your...More

    Reviewed 5 January 2013

    I am a veteran of the Hotel Industry in NYC for over 30 years. In the category of LBB = Location, Beach and Building this resort is a Three and 1/2 category.The problem starts with their obtuse policies and the tunnel vision they are carried...More

    5  Thank W0rldCitizen007
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 22 January 2013

    Dear Guest, First of all we would like to thank you for your review regarding your stay with us at the Iberostar Tucan & Quetzal. Since your feedback is of great importance to us, we would like to take the time to offer an apology...More

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    Iberostar Tucan Hotel
    6,656 reviews
    #46 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$202 - US$521 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #24 Top resorts Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Cancelon, Cheap Tickets, Hotels.com, VISIT US, INC. , TravelUp, Hotwire, TripOnline SA, Evoline ltd and getaroom.com so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (5808)
    Pool & Beach (1482)
    Room & Suite (815)
    Dining (567)
    Hotel & Grounds (3236)
    Family and Play Areas (114)
    Bathroom (33)
    Business Centre & Event Rooms (19)
    Nearby
    Sunset Fishermen Spa & Resort
    1,052 reviews
    .11 km away
     
    Iberostar Tucan Hotel
    6,656 reviews
    .36 km away
     
    Hotel Riu Palace Riviera Maya
    5,569 reviews
    .57 km away
     
    Royal Hideaway Playacar
    4,334 reviews
    .94 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    j i
    20 October 2017|
    Answer
    Response from katts9903 | Reviewed this property |
    Tipping varies from person to person. Some do, some don't. We tip because we know how hard the employees work and we appreciate them. Plus they don't make a lot. We had regular servers the last trip we went on for... More
    0
    Votes
    Room Tips
    "Request a building in the middle of the property,"
    Read review
    "sea view (though this costs alot more)"
    Read review
    "Buildings 21-24. I loved 22 was perfect."
    Read review
    "Buildings 20, 21, 22 are closest to pool & beach"
    Read review
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