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Iberostar Quetzal Playacar

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4,296 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Quetzal Playacar
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Showing 2,480: English reviews
Toronto, Ontario, Canada
Reviewed 8 January 2012

My fiancee and I got engaged at this hotel and I must say that the experience from start to finish was absolutely first class all the way. All staff spoke English and made it very easy for us to get around. The hotel is within walking distance to Playa Del Carmen's shopping district (35 minutes) and the beach was absolutely...

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7Thank Ed C
Rochester, New York
Reviewed 6 January 2012

I can't rave enough about Iberostar! I went in December for a week on my honeymoon. Everything was absolutely amazing. The grounds are breathtaking, the service is the best I have ever had, and we had the time of our lives! I will start with the room. We were in a 2nd floor room with balcony overlooking the jungle. The...

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19Thank Rachel P
Lima
Reviewed 5 January 2012

We spent there our vacations with family and friends. The hotel is very big and can be a little overwhelming in the beginning, but once you start to explore the place, you begin to enjoy youself!! The staff is polite and helpful, the food at the many restaurants is pretty good. The pool is huge!! the beach is beautiful and...

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4Thank inkalover
Vancouver B.C
Reviewed 4 January 2012

Just returned from one week at the Quetzal after one week at the Imperial Valintin ( which was amazing for the same price!) so I was constantly comparing it to the previous property. Quezal is old and tired,in the bathroom we had tiny bugs on the counters! The mattress is on a concrete slab, no box spring. The jungle is...

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16Thank Cannuk
Mississauga, Canada
Reviewed 3 January 2012

Just returned from Iberostar Quetzal in Playa Del Carmen and had a great vacation. 19 people with our group and we all agreed we will try to come back next year. Great staff, great food and awesome beach. Diego at beach bar really enjoys his job and offered great service. Diving staff were great Lara, Danilo, Lilly and Denis really...

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5Thank RandyThompson
Vancouver, Canada
Reviewed 3 January 2012

Not sure how this place is considered five star, which normally is earned with outstanding amenities and service. Our large group had a lot of fun here, but that's because we entertained ourselves rather than rely on the cheesy activities, the truly amateur nightly show, and worst of all the awful food. The buffet looks great, then you start eating...

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6Thank Riley373
Vancouver, Canada
Reviewed 2 January 2012

My sister and I went to Iberostar Quetzal in late November for a 'just us' girls getaway and we had the most lovely time! The resort is a cross between tropical jungle adventure and beach front serene relaxation destination. They have sculpted a mini rainforest in the middle of the resort, complete with tortoises, flamingos, monkeys, and many other animals...

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9Thank travellinJai
Campbell River, B.C. Canada
Reviewed 31 December 2011

What a wonderful place for a your holiday experience. We were at the resort over Christmas. It had the feeling of being in the jungle with all the amenities you need close at hand. Thatched roofs, colorful buildings and waterfalls added to the charm. Bright, clean, comfortable rooms. The bed was very firm. I thought to ask for a mattress...

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2Thank Kathy8992
Damascus, Maryland
Reviewed 30 December 2011

Iberostar Quetzal I have stayed at several Iberostar properties, both in the Riviera Maya and Punta Cana. This was my first time at the Quetzal. I choose it because I have always had a positive experience at Iberostar properties and since this was a solo vacation, I wanted to be close to Playa del Carmen. I did like this property...

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25Thank lamphs
Toronto, Canada
Reviewed 29 December 2011

This hotel is fantastic. My husband and I have been staying at Iberostar Tucan this month but we liked Quetzal same or a little better. Please see my review about Tucan..Iberostar Quetzal has amazing grounds around main restaurant and it has more of a jungle feel to it. The food is awesome. I usually have problems with my stomach when...

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7Thank Iwona F

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more   less 

Additional Information about Iberostar Quetzal Playacar

Address: Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $280 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Quetzal Playacar 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA and Cheap Tickets so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playa Del Carmen
Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#22 Top resorts Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Quetzal Playacar staff and other travellers.
562 questions
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Peterborough, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Middle of the resort...we were in building 24 which we loved.”
 of 5 bubbles volley11, 18 Jan 2017 | Read review
“Rooms have a view of the forest or ocean view. The ones with ocean view have hammocks too.”
 of 5 bubbles 797cristinaf, 8 Jan 2017 | Read review
“We were in building 22 which was very close to the beach and pools.”
 of 5 bubbles w00bles, 7 Jan 2017 | Read review
“Rooms farther from theater are quieter.”
 of 5 bubbles jwright2017, 4 Jan 2017 | Read review
“If you love monkeys- building 13 or 14 or any one facing the jungle on 3rd floor”
 of 5 bubbles missinmexico, 3 Jan 2017 | Read review
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