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Iberostar Quetzal Playacar

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4,204 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Quetzal Playacar
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Showing 2,444: English reviews
Bedfordshire, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 September 2011

This hotel is heaven on earth, my husband and I stayed here all inclusive for 12 days and I have three pathetic things to moan about, infact hardly seems worth it but here goes. 1) Mosquito's DO take plenty of repellent and try not to leave your patio door open to your room, we made this mistake once and paid... More 

Helpful?
14 Thank MrsD9922
Dundee, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 September 2011

This hotel has everthing for a great holiday. The location, the food, the beach, were all perfect and the staff were terrific. This was our second trip to Mexico and we will certainly be going back again.

Helpful?
7 Thank pat m
San Antonio, TX
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 September 2011

Don’t worry; about the reports of violence you hear in Mexico, this area in Playa del Carmen is very safe. All that drama with the violence is happening in northern Mexico. Like one of the local told us, if you don’t go looking for trouble it won’t find you. The hotel area in Playa Car is gated; the guards ask... More 

Helpful?
19 Thank CaptainClaud
Zoetermeer
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2011

In may 2011 my husband and I went back to this hotel. First time was in 2006. Since 2006 I really wanted to go back and this year we were able to! We celebrated our 25th weddingday and it was fantastic again. Great animation, unbelievable good food and excellent staff. We plan to go back again in 5 years. The... More 

Helpful?
2 Thank AnjaGout
Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2011

This is a small Iberostar property. Jungle feel all around the property. Monkeys even!! Beach was wonderful

Helpful?
4 Thank sandyfromftworth
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2011

My husband and I stayed for 7 nights at the Iberostar Quetzal. This was our 5th or 6th time staying at an all-inclusive resort, and it was possibly the best. The staff were very friendly and helpful. The beach is just amazing, and we were able to take out the catamaran most days (except when the wind really kicked up).... More 

Helpful?
4 Thank YogaMonkey108
Houston, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 12 September 2011

Stayed at IB Quetzal over July 4th holiday for 4 nites. We had 2 families of 4 with kids ranging from 10 - 15 yrs old. We got a great package price via Funjet, so had somewhat low expectations with an all-inclusive hotel, but i must admit I was very impressed. The grounds and wildlife are fantastic. Kind of like... More 

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6 Thank Aggie92
biggleswade bedfordshie
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 September 2011

this as you can work it out our third return to this hotel and on our return to england my dear wife sharon booked our return for next year. we made the trip with our good friends steve,sue and tomtom this was their first trip to this hotel and it was their choice to where we went in 2012 and... More 

Helpful?
12 Thank tegula2
Monterrey, Mexico
1 review
Reviewed 5 September 2011

From: August 31 to September 03 - 2011 Very good Hotel, nice and clean the checkin was fast, because we arrived at 4 pm and they give the room before the 3 pm, all the staff in the hotel was the best, they give me my room in the middle of the propierty with jungle view, is great see the... More 

Helpful?
Thank Hector C
Kent UK
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 31 August 2011

We have just returned from 2 weeks with our 2 sons (aged 19 and 16). We cannot fault the stay - staff, accomodation, food, service, entertainment (daytime and evening). It all exceeded our expectations. The hotel in informal set in semi-jungle surroundings and is very open plan so if you don't like animal life and all that entails (noises at... More 

Helpful?
4 Thank CoconutLil

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more   less 

Additional Information about Iberostar Quetzal Playacar

Address: Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $289 - $715 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Quetzal Playacar 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playa Del Carmen
Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#21 Top resorts Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Quetzal Playacar staff and other travellers.
534 questions
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Peterborough, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a light sleeper, try to get a room closer to the beach, otherwise howler monkeys will wake you up at 4 in the morning.”
 of 5 bubbles Vacationer2015, 1 Dec 2016 | Read review
“Ask for a room not too close to the theater. It get's really loud and the shows are at night.”
 of 5 bubbles CoBlueJay, 28 Nov 2016 | Read review
“Rooms in blocks 16 and 26 are close to the entertainment suite (and thus a bit noisy)”
 of 5 bubbles Mick_Butler, 23 Nov 2016 | Read review
“Jungle View, Ocean View, 1st, 2nd, 3rd Floors - No elevators so be sure you book what you want / need.”
 of 5 bubbles mikeinpa2011, 21 Nov 2016 | Read review
“We stayed at the Questzal side which was more of the jungle feel. We stayed in building 28 which was just fine for me.”
 of 5 bubbles PamSue84, 21 Nov 2016 | Read review
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