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Iberostar Quetzal Playacar

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Traveller (6195)
Pool & Beach (1538)
Room & Suite (865)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(327 reviews)
“howler monkeys”(108 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (5,162)
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1,622
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84
40
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle atmospherejapanese restaurantswim up barthomas cooksports poolother resortsdressel diverstowel hutate at the japanesetenderloingated communitymain buffetmagic showhard beds
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1,581 - 1,585 of 2,843 reviews
Reviewed 14 May 2013

This is our second 2week trip to this hotel but this time it was so much more special. We booked our wedding in 2012 and from that day on the fabulous wedding coordinator Alejandra made the experience hassle free and sooooo special for us. She...More

1  Thank Les b
Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 21 May 2013

Dear Guest, Thank you for writing your lovely review as we too are delighted you had an amazing wedding. We appreciated being chosen as the location for your wedding. Your wedding day and experience should be nothing less than amazing - and we hope to...More

Reviewed 10 May 2013

We are from the UK and this was our first trip to Mexico, we stayed at Iberostar Quetzal (Same as the Iberostar Tucan, they share facilities and restaurants) from 21st April - 6th May. This holiday was booked a year ago and I have to...More

8  Thank Passion-Arabians
Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 21 May 2013

Dear Guest, First of all we would like to thank you for having chosen Iberostar Tucan & Quetzal for your recent vacations and for this amazing review!! We are happy to read that you enjoyed your stay with us. Your positive comments regarding our spotless...More

Reviewed 9 May 2013

This is my review: Location: Near Playa del Carmen. You can even walk to "la 5° avenida" (main street) if you love to walk, if not, a taxi ride cost like 5 usd. Beach: Very very nice beach, calm sea, a lot of sea shells,...More

7  Thank Dieter_HD
Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 21 May 2013

Dear Guest, First of all we would like to thank you for choosing Iberostar Tucan & Quetzal as the destination for your vacations and for taking the time to post your comments about your stay. We would like to express how honored we are to...More

Reviewed 8 May 2013

We decided to go to Mexico as it was our honeymoon so we wanted something a bit different to the standard holiday. This was a perfect choice and could not be faulted. The entertainment staff were brilliant, the rooms were good and perfect location. We...More

1  Thank Kmpitcher
Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 21 May 2013

Dear guest, On behalf of our Management we would like to thank you for choosing Iberostar Tucan & Quetzal for your holidays. We are very pleased to read that you experienced an unforgettable holiday during your visit to our hotel premises due to our excellent...More

Reviewed 7 May 2013

I love the people in Mexico we used USA transfers they were GREAT! The hotel was nice the room was nice the staff was GREAT. The food was ok the better meal was breakfast. The drinks at the front bar were GREAT, the other bars...More

2  Thank CTLL1
Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 21 May 2013

Dear Guest, We would like to thank you for choosing Iberostar Tucan & Quetzal for your holidays and for taking the time to post a review about your experience. Your positive evaluation about our beautiful premises, entertainment and our food and drinks shows us that...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$194 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#24 Top resorts Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$194 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#24 Top resorts Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6195)
Pool & Beach (1538)
Room & Suite (865)
Dining (576)
Family and Play Areas (118)
Amenities (54)
Business Centre & Event Rooms (21)
Questions & Answers
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lsteele
18 April 2018|
Answer
Response from Walter P | Reviewed this property |
no tengo idea del valor.
0
Votes
Google Translation
lsteele
15 April 2018|
AnswerShow all 2 answers
Response from j i | Reviewed this property |
I have to say I felt safe in town and definitely at the resort. Lots of security around so I felt safe myself at all times Favourite restaurant had to be Japanese, Italian was fantastic and really enjoyed the Mediterranean... More
0
Votes
Room Tips
"Quetzal Block 28. near to Reception and main restaurants,not far to the beach and pool, and lovley animals to..."
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"next to pool and ocean"
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"Second floor as there are a lot of peacocks who are very friendly and will be on your patio on the first floor"
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"Leave you complaints at home, you won't need them here."
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