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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    11/12/2017 12/12/2017
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    Traveller (5838)
    Pool & Beach (1486)
    Room & Suite (816)
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    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (317 reviews)
    “howler monkeys” (105 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    11 Dec12 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,926)
    There are newer reviews for Iberostar Quetzal Playacar
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    1,641 - 1,645 of 2,743 reviews

    Reviewed 27 November 2012

    Just got back from a mini-vacation at this hotel Nov. 21-Nov. 25, 2012. 2 adults, 2 children, stayed in building 23- a bit noisy at night but closer to the pool/beach/2 restaurants. Pros:The staff was very friendly, clean rooms, good shower/hot water, good nightly entertainment...More

    2  Thank Mayerlyn R
    Response from IberostarMexico, Gerente de calidad at Iberostar Quetzal PlayacarResponded 11 December 2012

    Dear guest, First of all we would like to thank you for taking the time to write your feedback regarding your recent stay at Iberostar Tucan & Quetzal. After carefully reading your review, we would like to apologize for the inconveniences you encountered with our...More

    Reviewed 26 November 2012

    This is our third time at an iberostar. This time we went for my parents 50 year anniversary. We had a group of 13 with ages from 5, teens, twenties to 69 years old and every age in between. This resort offers something for every...More

    1  Thank goanytimeanywhere
    Response from IberostarMexico, Quality manager at Iberostar Quetzal PlayacarResponded 4 December 2012

    Dear Guest, Thank you for your detailed hotel review. We appreciate your positive comments and feedback about the hotel. We have shared your comments with our hotel team and we are all very happy that you enjoyed your stay with us overall. We regret to...More

    Reviewed 24 November 2012

    We frequent AI's in the riviera maya. This was our 8th resort ...all wonderful but the quetzal is now my favorite. It has both a great beach and a beautiful pool. We loved how you can just walk into the swimming pool. We loved both...More

    1  Thank Donovan541
    Reviewed 23 November 2012

    The staff were great and the entertainment was fantastic ! There were activities all day long for every age( yoga class, zumba, archery, rifle shooting,bingo, bicycling tours, water sports, scuba lessons, and incredile evening entertainment for all ages.) Joel and his entertainment staff were so...More

    2  Thank Shilpa G
    Response from IberostarMexico, Quality manager at Iberostar Quetzal PlayacarResponded 2 December 2012

    Dear Guest, Just a short note to thank you very much for your wonderful review sent to Trip Advisor. Your insightful comments are highly appreciated. Thank you again for sharing your trip with others who may be considering a stay with us. Looking forward to...More

    Reviewed 21 November 2012

    Let's start with the bad since it is a very short list. The bad: The coffee, the bed was hard, I had to leave after just five nights. The good The room, the food (The steakhouse and the Italian were the best) The Magnificent: The...More

    1  Thank Lemonstravel
    Response from IberostarMexico, Quality manager at Iberostar Quetzal PlayacarResponded 2 December 2012

    Dear Guest, Many thanks for your positive review. We are very delighted that you have had an enjoyable stay with us. Thank you for sharing your thoughts and experiences about your recent visit in our hotel. It was a great pleasure to read your valuable...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$212 - US$563 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #23 Top resorts Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Hotwire, Cancelon, TravelUp, Evoline ltd, getaroom.com and TripOnline SA so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5838)
    Pool & Beach (1486)
    Room & Suite (816)
    Dining (569)
    Hotel & Grounds (3259)
    Family and Play Areas (114)
    Bathroom (33)
    Business Centre & Event Rooms (19)
    Nearby
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    .11 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    hdogbc
    17 November 2017|
    AnswerShow all 4 answers
    Response from 65Jacqueline | Reviewed this property |
    They have an extended itinery with varied activities. Sports and dance activities during the day near the pool and on the beach. A nightly show with different themes every night. Airconditioned fitness building with a... More
    0
    Votes
    hdogbc
    9 November 2017|
    AnswerShow all 2 answers
    Response from katts9903 | Reviewed this property |
    We were in building 21 and it was.
    0
    Votes
    Room Tips
    "Rooms 20-24 block are the best. Closest to pool and beach."
    Read review
    "Building 2100's is the closest to the beach"
    Read review
    "For monkeys, get a jungle view...close to the pool is nice, you can get both!"
    Read review
    "Get an ocean view room. It is awesome."
    Read review
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