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Playacar Palace

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3,814 Reviews from our TripAdvisor Community

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Showing 3,063: English reviews
Cherry Valley, California
Reviewed yesterday NEW

We loved the location of the hotel. Beach front with walking distance to ferry pier, 5th Avenue Mexico type shopping and full blown mall. We stayed in a suite on the 1st floor and it was amazing. HUGE!!! My family of 4 had plenty of room. The pool was amazing as was the beach. BUT the best part was the...

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Thank QueenHB
Reviewed yesterday NEWvia mobile

My fiancé and I have never been to Mexico together, and this was by far the best visit we could have booked. The staff is AMAZING. Thank you to Perla and Josefina by the pool, you made our trip so much fun and gave us amazing service! We would rather spend the day with you at the pool than be...

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Thank Hannah G
Bridgeport, Connecticut
Reviewed 2 days ago NEW

Beautiful resort and awesome service!!! Doesn't matter if you just want to enjoy the view or if you want to take advantage of all of the amenities that they have to offer! Would highly recommend to anyone that just wants to relax and enjoy!!! Can't wait to go back!!!

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Thank jvallejoct
Reviewed 2 days ago NEWvia mobile

Sand, sun, and beautiful ocean view coupled with superior service and caring staff made for a top notch vacation. Raul, who was a manager in bar services, took the time to visit with us about our service and the liquor selection. We ran into him at restaurants, pool side and in the bar. It was apparent that he loved his...

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Thank Linda H
Massena, New York
Reviewed 2 days ago NEW

Just spent a week at the Playacar Palace in Playa del Carmen. It is a rather small resort with 201 rooms. Most rooms have an ocean view and you can see the island of Cozumel from your balcony. The service was wonderful. The food at the Italian Restaurant was excellent and our waiter Piter was attentive and friendly. On our...

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Thank travelcrazy51
Bedford, Nova Scotia, Canada
Reviewed 3 days ago NEW

First off, Our family consisting of 3 children, 4 yrs, 3 yrs and 4 months, husband and I, Brother and my brother in law all had an amazing time. My husband and I are very well traveled and only stay at the best of resorts. We honestly thought that playacar palace would be a down grade for us, but little...

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1Thank Leeanne659
Springfield, Oregon
Reviewed 3 days ago NEW

We spent 10 wonderful days at Playacar Palace. After a long day of traveling we were greeted warmly by the Bell Boys and the reception staff. We were given a cool towel and a welcome drink to enjoy while we checked in. The check in was quick and easy and we were given a beautiful room. This resort is done...

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1Thank vlbisme
Damascus, Maryland
Reviewed 3 days ago NEW

We have been members of Palace Resorts for about 2.5 years and we are in the process of visiting each of the eight (soon to be nine) Palace Resorts. For our 44th anniversary we decided to make our first visit to the Palace Resort in Playa del Carmen. In short, we had an absolutely fabulous time! We found the resort...

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1Thank Wayne B
Farmington, Utah
Reviewed 3 days ago NEW

Our return experience with the Playacar Palace started before we arrived. We had a group of 15 adults & 5 children. Salvador helped us with all our reservations. Nataly & Cynthia at guest services helped me to prearrange activities along with Rosa in the central booking. Carmen did an amazing job getting all of our beautiful rooms situated which is...

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1Thank Donna M
Lawrenceville, Georgia
Reviewed 3 days ago NEW

A lovey beach setting right on the edge of the town of Playa Del Carmen with easy access to the ferry to Cozumel for a day trip. The resort is fairly small, giving a sense of intimacy and privacy.The absolute nicest, attentive staff and servers with excellent restaurants- a must is the "secret" Mayan restaurant around the corner at the...

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1Thank Anne W W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. ... more   less 

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $624 - $1,084 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#11 Top resorts Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#14 Business Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Playacar Palace staff and other travellers.
355 questions
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Questions? Get answers from Playacar Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor walk out to the beach suite was amazing. Perfect location”
 of 5 bubbles QueenHB, 8 Dec 2016 | Read review
“2nd floor rooms are on the same level as the lobby.”
 of 5 bubbles travelcrazy51, 7 Dec 2016 | Read review
“oceanview and balacony”
 of 5 bubbles Leeanne659, 6 Dec 2016 | Read review
“Senior Frogs is minutes away.”
 of 5 bubbles Ernestsworld, 3 Dec 2016 | Read review
“Ocean front is beautiful”
 of 5 bubbles sherrys485, 1 Dec 2016 | Read review
5 of 5
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