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Playacar Palace

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Traveller (321)
Dining (163)
Storyboard
Overview
  • Excellent87%
  • Very good11%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
“luna lounge”(10 reviews)
“pool concierge”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (203)
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Traveller rating
153
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4
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1
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153
19
4
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1 - 5 of 177 reviews
Reviewed yesterday

We just returned from 7 nights, April 10th to April 17th, 2018 at the beautiful Playacar Palace. We always return as this resort is very special. We have been Palace members for 23 years and keep returning to Playacar because it is like returning to...More

1  Thank Palacerat
Reviewed yesterday via mobile

This was my 4th trip to Playacar Palace and as usual the trip was wonderful. The excellent service,accommodations and wonderful staff make it hard to want to vacation anywhere else. I just left and am already dreaming of when I can come back. Everything at...More

Thank Ellie W
Reviewed 2 days ago

My husband and I decided to take a trip to Mexico with a young family and chose Playacar Palace as our destination. The hotel was amazing. Professional and clean, thoughtful and friendly. Perfectly positioned. Food was amazing and a great selection. The pool staff ,...More

Thank MPGA23
Reviewed 3 days ago via mobile

Couldn’t stay away! This hotel is nice and small, the staff are fantastic and remember us both times we have been back. Rooms clean and everything about this hotel makes us feel relaxed and able to enjoy. Reasons for going back is the hotel itself,...More

1  Thank romanchicks
Reviewed 3 days ago

Like all Palace resorts, the defining feature of the Playacar Palace is the service received from the staff. Playacar Palace is a lot smaller than the Moon Palace Resort, which is half an hour's journey north, and as a result is able to give a...More

Thank HairyLemon2013
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$409 - US$755 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen
#11 Spa Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$409 - US$755 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen
#11 Spa Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (321)
Dining (71)
Pool & Beach (52)
Room & Suite (45)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (5)
Questions & Answers
Ask a question
kimsubrin
17 April 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear kimsubrin, Thanks so much for your interest in Playacar Palace, we would love to host you for your next vacation, The rates for Interval International can be checked on this number 1-305-925-3094. Please feel free to... More
0
Votes
louise f
16 April 2018|
AnswerShow all 5 answers
Response from intlgranolagirl | Reviewed this property |
The WiFi is pretty darned good. I could watch Netflix when I wanted. I kept my phone on airplane mode so would have to log back in now & again, but it was all fine.
1
Vote
Yorkibear
9 April 2018|
AnswerShow all 3 answers
Response from PR Manager P | Property representative |
Dear Yorkibear, Thanks so much for your interest for Playacar Palace, we went through a major renovation last year, our superior deluxe rooms are 525 sq foot. The bathroom doors were changed and are now solid. We... More
1
Vote
Room Tips
"Room facing the pool are loud during the day due to activities, but heck - you shouldn't be in your room..."
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"Come on down for a great time!"
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"ask for sea or aesthetic view, internally the rooms are lovely and none are far away"
Read review
"We prefer the 5th floor,"
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