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03/12/2017 04/12/2017
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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    +1 800-635-1836
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 20% below average rate

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    US$642
    US$482
    SAVE US$160
    US$642
    US$536
    Traveller (4741)
    Pool & Beach (896)
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    Overview
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “ferry to cozumel” (348 reviews)
    “luna lounge” (164 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,619)
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    11 - 15 of 3,696 reviews

    Reviewed 5 October 2017

    As always, Playacar palace was wonderful. This is one of my favorite places to stay second only to Cozumel. That's because I'm a scuba diver. The service was great as usual. I would recommend to everyone that they should go there. We would be going...More

    Review collected in partnership with this hotel
    1  Thank Logsrus
    Reviewed 4 October 2017

    Literally located in heart of Playa Del Carmen, next to the ferry dock and the start of Fifth Avenue shopping. Excellent all-inclusive service from Palace Resorts. Food ranges very good to excellent in all the restaurants on sight. We really enjoyed our week stay here...More

    Review collected in partnership with this hotel
    1  Thank george p
    Reviewed 3 October 2017

    We traveled with another couple and had a wonderful time. The service and food were great. We had one dinner at the Mayan restaurant and it was quite different, but very good. We had a special dinner prepared for us under the supervision of Damian...More

    Review collected in partnership with this hotel
    Thank bpaff1948
    Reviewed 3 October 2017

    We had a wonderful one week stay in February. The staff was excellent, friendly and very helpful. The food was amazing and our room was wonderful with a great ocean view. We had a great time and look forward to visiting again soon.

    Review collected in partnership with this hotel
    Thank stevkat5156
    Reviewed 3 October 2017

    The hotel itself was just ok, but the location and beach were amazing. The restaurants were good, but the food by the pool was underwhelming. The pool area needed to be updated. Evening entertainment was not great. Best part of the hotel was definitely the...More

    Review collected in partnership with this hotel
    Thank 4ZAGZ
    The Palm at Playa
    1,610 reviews
    #21 of 212 hotels in Playa del Carmen
    0.7 km
     
    Hotel Cielo
    866 reviews
    #9 of 212 hotels in Playa del Carmen
    0.5 km
     
    Olive Hotel & Boutique
    10 reviews
    #191 of 212 hotels in Playa del Carmen
    0.4 km
     
    Hotel Posada Sian Ka'an
    301 reviews
    #84 of 212 hotels in Playa del Carmen
    0.4 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$412 - US$861 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #15 Top resorts Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #19 Spa Hotel in Playa del Carmen
    • #21 On the Beach Hotel in Playa del Carmen
    • #21 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, Booking.com, Orbitz, Hotels.com, Hotwire, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico ,
    • Playacar Palace Resort ,
    • Playacar Palace Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (4741)
    Pool & Beach (896)
    Room & Suite (831)
    Dining (710)
    Hotel & Grounds (2400)
    Business Centre & Event Rooms (44)
    Bathroom (35)
    Family and Play Areas (24)
    Nearby
    Hotel Posada Sian Ka'an
    301 reviews
    .40 km away
     
    Hotel Cielo
    866 reviews
    .49 km away
     
    The Palm at Playa
    1,610 reviews
    .74 km away
     
    Olive Hotel & Boutique
    10 reviews
    .43 km away
     
    Nearby Restaurants
    El Tenedor
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    Senor Frog's
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    .15 km away
    Sushi Lalo wey
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    .20 km away
    Nearby Attractions
    Jetpack Adventures
    107 reviews
    .10 km away
    Nuestra Senora del Carmen Catholic Church
    1,108 reviews
    .27 km away
    Riviera Maya
    767 reviews
    .12 km away
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    Ask a question
    Questions & Answers
    billyd112017
    21 November 2017|
    AnswerShow all 2 answers
    Response from billyd112017 |
    Thanks so much for your reply. According to their Facebook page, they're open now. I would like to know where they sent you though in case they pull a fast one on us!
    0
    Votes
    12vacations
    17 November 2017|
    Answer
    Response from PlayacarPalaceGM | Property representative |
    Thank you for your contact. The renovatins will be complete in a few days. Several areas and installatios were imrpove and we are pretty sure you will love the changes. Please, do not hesitate to contact me for any question.
    0
    Votes
    Google Translation
    celinewang00
    13 November 2017|
    Answer
    Response from PR Manager P | Property representative |
    Dear Celinewang00, Thanks for your interest in Playacar Palace, we would love to host you, please note that Playacar Palace is located in Playa del Carmen, we are located 45 minutos from the airport. Please don't hesitate... More
    1
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    Room Tips
    "OV rooms are the best, make sure your balcony is facing pool or ocean."
    Read review
    "Excellent."
    Read review
    "Beautiful rooms with hot tub and great views..."
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    "Our room was very comfortable and clean. We enjoyed the great king size bed and the Jacuzzi hot tub in our..."
    Read review
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