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31/12/2017 01/01/2018
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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    31/12/2017 01/01/2018
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    US$259
    US$233
    SAVE US$26
    US$259
    US$232
    Traveller (1361)
    Pool & Beach (366)
    Room & Suite (365)
    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (141 reviews)
    “rooftop jacuzzi” (61 reviews)
    “beach club” (128 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,426)
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    11 - 15 of 1,766 reviews

    Reviewed 28 October 2017

    Room was very clean. Breakfast was included and a great way to start my day. I enjoyed the pool and the surrounding area which was very restful and quiet. Plenty of places to relax and hang out. The staff was wonderful once I got around...More

    Thank barbyouzwak
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 30 October 2017

    Hello good morning, thank you for taking your time and writing about your experience here with us at La Tortuga Hotel & Spa. We really appreciate your comments and sincerely hope to have the opportunity of welcoming you back to our boutique hotel in the...More

    Reviewed 28 October 2017

    We have to admit we did our reservation in this hotel because of the reviews on tripadvisor and we were not dissapointed. It was our first time in Mexico and first time in Playa del Carmen and the staff made us feel at home. They...More

    Thank Lourdes U
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 30 October 2017

    Hello good morning, thank you for taking your time and writing about your experience here with us at La Tortuga Hotel & Spa. We really appreciate your comments and sincerely hope to have the opportunity of welcoming you back to our boutique hotel in the...More

    Reviewed 25 October 2017

    Overall everything was great, I was impressed by the really good customer service. They made me feel at home, gave us good direction and helpful information that saved a lot of money. Recommendations on all the nice places to go and also reserved me a...More

    Review collected in partnership with this hotel
    Thank talikac
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 26 October 2017

    Hello good morning, thank you for taking your time and writing about your experience here with us at La Tortuga Hotel & Spa. I have shared your kind words with our staff and they thank you for appreciating all their hard work and customer service....More

    Reviewed 24 October 2017

    I stayed in a swim up room for 5 nights and had the best time. The pool is so cool and the vibe is so romantic. The location is spot on and i cannot wait to come back. I Highly reccomend staying here.More

    Review collected in partnership with this hotel
    Thank Nikita V
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 26 October 2017

    Hello good morning, thank you for taking your time and writing your positive feedback. We are pleased to hear you enjoyed your stay here with us. We really appreciate your comments and sincerely hope to have the opportunity of welcoming you back to our boutique...More

    Reviewed 21 October 2017

    Stayed here during our first trip to Mexico. Great hotel and very friendly staff! In great location and very reasonably priced. Had a swim up room that was lovely. Would definitely stay in this hotel again.More

    Review collected in partnership with this hotel
    Thank 3,344
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 26 October 2017

    Hello good morning, thank you for taking your time and writing about your experience here with us at La Tortuga Hotel & Spa. We really appreciate your comments and sincerely hope to have the opportunity of welcoming you back to our boutique hotel in the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$88 - US$306 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, TravelClick, Travelocity, Hotels.com, getaroom.com, Cancelon and TripOnline SA so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (1361)
    Pool & Beach (366)
    Room & Suite (365)
    Dining (117)
    Hotel & Grounds (766)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
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    52 reviews
    .05 km away
     
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    Ask a question
    Questions & Answers
    Harrison K
    22 November 2017|
    AnswerShow all 2 answers
    Response from LaTortugaG | Property representative |
    Hello good morning, Thank you for your preference and for choosing La Tortuga Hotel & Spa as the destination for your upcoming holidays. Unfortunatley we must appologise, but we are unable to accept children under the age... More
    0
    Votes
    Google Translation
    sandie678
    16 October 2017|
    AnswerShow all 4 answers
    Response from La Tortuga H | Property representative |
    Standard Plus room has pool view and are on first and second floor. On ground floor there are swim up room with a terrace on pool.
    0
    Votes
    Patrick L
    25 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, we don't have any pass or discount for the gym. Kindest regards
    0
    Votes
    Room Tips
    "ROOM WITH A VIEW. Management upgraded us and opening doors to a sunshine morning among the trees was..."
    Read review
    "The rooms which have their entrance facing 10th Avenida tend to be more noisy in the wee hours after the..."
    Read review
    "Perfect if you want to stay close to the strip (Avenida 15), but out of the mass hotels."
    Read review
    "AC works really good, the room is a bit small and umm TV has almost all Spanish channels ."
    Read review
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