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La Tortuga Hotel & Spa

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La Tortuga Hotel & Spa
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2,233 Reviews from our TripAdvisor Community

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Showing 1,652: English reviews
Lenzburg
Reviewed 30 July 2009

We stayed 9 nights in La Tortuga recently. We had a swim up room which was nice and clean. The air con was a little loud but you get used to it. The room was big enough although I expected something a little roomier. The room doesn’t let in much natural light but it’s not bad. The hotel is very...

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Helpful?
2Thank Dr_Watson08
La Tortuga H, Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Philadelphia
Reviewed 24 July 2009

We spent 4 nights at "La Tortuga" over the 4th July holiday. We have nothing but great things to say about the hotel, staff and service. The hotel is conveniently located in the middle of the tourist area in PDC (10 Av. between 10th and 12th street). The hotel's beach club (Mamitas), which is 8 blocks from the hotel, offers...

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2Thank Margarita-Manuel
staunton, virginia
Reviewed 22 July 2009

My husband and I just returned from a 5-night stay at La Tortuga Hotel where we celebrated our 10th anniversary. We were looking for a small, intimate place where we could relax and feel pampered. We were completely satisfied. Although our standard plus room was small by American chain hotel standards, it was very clean, with a modern, updated bathroom,...

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2Thank janeqpublik
chicago
Reviewed 19 July 2009

When planning a solo trip to Playa there's only one place I even considered staying - La Tortuga. It is a peaceful oasis and a perfect place for a few days of much needed R&R. The rooms are beautiful, comfortable, well-appointed. The grounds are gorgeous. The pool is a great place to cool off after a day at the beach....

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3Thank gingele
Swanley, United Kingdom
Reviewed 19 July 2009

I was pleased that the FCO lifted the swine flu travel ban in May, as my partner and I were looking forward so much to staying at La Tortuga. This was our first trip to Mexico and although a serious topic, the local and global media, as per usual, like to create devastation wherever possible and the impact has been...

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2Thank garryturner
La Tortuga H, Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Connecticut
Reviewed 18 July 2009

We had a great time in Playa and loved La Tortuga. Our Jr. Suite wasn't incredibly spacious, but the king size bed was very comfortable, the shower had plenty of pressure, our patio was comfortable and looked out over the beautiful pool area, and our rooftop deck with hot tub provided a pleasant way to end the evening. Happy hour...

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2Thank timhare
South Carolina
Reviewed 17 July 2009

We spent a few days in Playa and La Tortuga was the best. The staff goes out of their way to make you feel welcomed and takes care of your every need. The restaurant staff remembered our names and greeted us each day. The food is excellent. The rooms were very very nice and clean. Ours overlooked the pool area...

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2Thank luvs2trvl13
Parkville, Missouri
Reviewed 17 July 2009

It was wonderful. The staff made our stay perfectly relaxing. Great restaurant tips. (really out of the way groovy local restaurant tips) and some delicious mainstream advice as well. The breakfast that is included is a really nice breakfast. Great selection. Wonderful pool.. and excellent pool side service. The spa services were exceptional. I can not say enough good things.....

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1Thank PAW60
MD
Reviewed 15 July 2009

La Tortuga was the best place we could've stayed at in Playa. We did not want to be confined to a resort, but also wanted a luxurious stay. La Tortuga was perfect! It's a small boutique hotel, with a bungalow feel to the set up. You can choose rooms with a a jacuzzi, swim up, hammocks. I stayed in a...

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2Thank tenx71
Houston
Reviewed 14 July 2009

This hotel was absolutely wonderful… very romantic and a wonderful escape from the world. If you are looking for a quick get away or you are on your honeymoon this is definitely a very beautiful place to be. The staff is super friendly and the restaurant has some great food. I did not care too much for the shower head...

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2Thank HTown_Roamer

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium, meeting facilities,ice machine, water treadmill. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $147 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Tortuga Hotel Playa Del Carmen
La Tortuga Hotel And Spa
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#20 Business Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from La Tortuga Hotel & Spa staff and other travellers.
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Questions? Get answers from La Tortuga Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is unique, found the courtyard views to be popular”
 of 5 bubbles , 28 Dec 2016 | Read review
“Ask for a quiet room with a balcony when booking. We stayed in room 311.”
 of 5 bubbles butterfieldbg, 20 Dec 2016 | Read review
“eat breakfast at la senda down the street”
 of 5 bubbles 905idap, 17 Dec 2016 | Read review
“Ask for a balcony view”
 of 5 bubbles xxA-B-Qxx, 28 Nov 2016 | Read review
“Go for a junior suite if you can ;)”
 of 5 bubbles pauljW9997ZM, 19 Nov 2016 | Read review
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