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La Tortuga Hotel & Spa

Expedia.comUS$66*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$163*
US$66*
US$67*
US$163*
US$66*
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La Tortuga Hotel & Spa
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2,331 Reviews from our TripAdvisor Community

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Showing 1,710: English reviews
Connecticut
Reviewed 18 November 2009

I cannot say enough good things about La Tortuga. La rooms are a bit small but we were rarely there that it did not bother us. The bathrooms are really nice and the rooms are kept extremely clean. This was the first time at any hotel we have stayed at where the beds were incredible. Usually they are rock hard....

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Helpful?
4Thank jesmcan
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Cary, North Carolina
Reviewed 16 November 2009

La Tortuga is a wonderful hotel with a very attentive staff that makes you feel special. For us, it is the perfect size hotel. It has all the amenities; beautiful lush grounds, gorgeous pool, and a terrific indoor/outdoor restaurant. There is an inviting outdoor bar by the pool with a great happy hour (or two). Marco welcomes you with refreshing...

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3Thank Travelerswe
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Heerlen, The Netherlands
Reviewed 13 November 2009

We had a really great holiday at this hotel. The staff was excellent, helpfull and always happy. We even had a lot of fun during the rain. Also thanks to Marko with his drinks "especial" and Fidel for my Mayan Medicine!! We certainly will go back in april for the grande fiesta from Marko's feliz compleaños. See you then!!!

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Helpful?
3Thank mexicolovers7071
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Minneapolis,MN
Reviewed 12 November 2009

Our son was married in Playa on Saturday, November 7, 2009. We stayed at La Tortuga, as did several other wedding guests. On Sunday, we hosted a wedding brunch for over 40 people at the restaurant at the hotel. We could not be more pleased. The food was wonderful and the personal attention from Enrique Ventura, the manager, was simply...

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Helpful?
3Thank pcsMinneapolis_MN
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Berkeley, CA
Reviewed 7 November 2009

Hotel La Tortuga is everything it is purported to be by the glowing reviews on TripAdvisor. My advice: 1. If you have never been to Playa, make sure you know what you're getting yourself into. It is not a bad place, but it is much larger, busier and tackier than I realized. 2. If you do decide to stay in...

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5Thank mporter1984
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

UK
Reviewed 6 November 2009

We stayed at La Tortuga for 2 weeks in October. The hotel itself was really nicely decorated and was in a good spot in Playa Del Carmen. The room was really nice - clean, comfortable, big bed, nice bathroom, great towel arrangements! The reception staff were really nice and helpful. Bar staff, Marco and Fidel, made great cocktails and were...

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Helpful?
4Thank ELC0
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Austin, Texas
Reviewed 31 October 2009

This hotel was spectacular! I have never had better service, food, or value! The rooms are very nice. Very simple decorating with nice touches of elegance. Breakfast was free everyday and it is an extensive menu with lots to choose from. The fresh juice was awesome. All the staff were so friendly and respectful. Checkout was a breeze with absolutely...

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Helpful?
4Thank Katie C
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Charlotte, NC
Reviewed 27 October 2009

My husbadn and I stayed here on our honeymoon and simply adored it! The staff was excellent. It was very clean. The pool is big and lovely. The food at the restaurant was very tasty, and breakfast is free! We would go back today, if we could get away!

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5Thank GretaZ88
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

London
Reviewed 26 October 2009

Everything about this hotel was fantastic. Service, location, rooms, food. The initial welcome was really friend and when we shown our rooms we were presently surprised by the fact that we had our own personal jacuzzi on the roof (on the ground floor you can swim out of your room into the pool). The breakfast the next day (all included)...

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1Thank Yelli1uk
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Camden, Maine USA
Reviewed 24 October 2009

The prettiest and best managed place we've stayed at after 9 trips to the Playa area, that more than makes up for any minor deficiencies. Location is ideal, off the northern end of 5th's walking mall, and a short walk to the best white sand Mamitas Beach where they deliver good food and drinks all day long. Entire hotel is...

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Helpful?
6Thank to-live-in-Europe
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $97 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Cancelon, Cheap Tickets and TripOnline SA so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#37 Spa Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from La Tortuga Hotel & Spa staff and other travellers.
44 questions
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See all questions (44)

Questions? Get answers from La Tortuga Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street might seem better, but you won't get any sleep from the dance club music that goes on all night long.”
sys700, 25 Apr 2017 | Read review
“Do not take standard rooms”
AlonAvraham, 19 Apr 2017 | Read review
“Junior Suites are cheap and very private and nice!”
93karlar, 14 Apr 2017 | Read review
“swim in rooms, junior suite with jacuzzi”
Piggybun, 13 Apr 2017 | Read review
“Suite facing the pool on the second floor is the best!”
  • This is our cute little balcony that we loved!
cmharve1, 13 Apr 2017 | Read review
5 of 5
Expedia.com
US$66* /night
View Deal
Booking.comUS$67
Hotwire.comUS$66
CancelonUS$163
View all 6 deals
*Disclaimer
Prices are for 1 room, 2 adults
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