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09/07/2017 10/07/2017
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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$162
          US$112
          US$162
          US$112
          US$145
          Traveller (1339)
          Room & Suite (365)
          Pool & Beach (361)
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          Overview
          • Excellent65%
          • Very good26%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “swim up room” (137 reviews)
          “como como” (52 reviews)
          “beach clubs” (96 reviews)
          Free Internet
          Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Spa
          Rooftop Terrace
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Illusion Boutique Hotel by Xperience Hotels
          1,416 reviews
          #43 of 209 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,405 reviews
          #25 of 209 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,725 reviews
          #23 of 209 hotels in Playa del Carmen
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,345)
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          There are newer reviews for La Tortuga Hotel & Spa See the most recent reviews

          1,251 - 1,255 of 2,345 reviews

          Reviewed 15 May 2009

          From the moment you walk through the front double glass doors you are greated with a friendly smile and a warm hello......There were two champagne glasses filled with some wonderful concotion that we still do not what it was but appreciated every sip.......We were there...More

          3  Thank Tstar
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 12 February 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 14 May 2009

          I really wanted to like the La Tortuga Hotel, so many reviews are glowing... but my stay was horrible. When we arrived in our room, #21, I noticed how small it was, the "Queen" bed was more like a "Full" and that there was a...More

          5  Thank traveler10128
          Response from LaTortugaHotelandSpa, Sales Manaeger at La Tortuga Hotel & SpaResponded 21 May 2009

          A previous review was posted April 29th with the title “Only if you like Cockroaches”, by someone from the same City, who stayed on the same dates, in the same rooms. The issues were the same, in the same order, the sentences vary slightly. We...More

          Reviewed 5 May 2009

          So we unfortunately had to cancel our stay at La Tortuga for our honeymoon at the end of this month. Totally gutted! But I wanted just to quickly write in praise of their communication and service. All elements of my direct booking were handled with...More

          1  Thank sunhols
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 12 February 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 4 May 2009

          This is truly a great place to stay. Right in the middle of the town, a block from the beach... and serene as can be! The hotel is set up like a little resort with a great pool, tree, plant area in the middle that's...More

          1  Thank iamcpoo
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 12 February 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 29 April 2009

          The staff if amazing, its located right in the middle of downtown playa. The pool area is clean, relaxing and gorgeous. The onsit restaurant El Bistro put out an amazing dish everytime i ate there- including an amazing free breakfast daily for hotel guests. The...More

          1  Thank bcab24
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 12 February 2017

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Illusion Boutique Hotel by Xperience Hotels
          1,416 reviews
          #43 of 209 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,209 reviews
          #17 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,405 reviews
          #25 of 209 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,725 reviews
          #23 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Spa
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Breakfast included
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Spa
          • Restaurant
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$68 - US$195 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Spa Hotel in Playa del Carmen
          • #38 Romantic Hotel in Playa del Carmen
          • #67 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 51
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Hotwire, Travelocity, TripOnline SA and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • La Tortuga Hotel And Spa ,
          • La Tortuga Hotel Playa Del Carmen ,
          • La Tortuga Playa Del Carmen ,
          • Hotel La Tortuga ,
          • La Tortuga Hotel & Spa Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (1339)
          Room & Suite (365)
          Pool & Beach (361)
          Dining (117)
          Hotel & Grounds (749)
          Bathroom (38)
          Family and Play Areas (9)
          Business Centre & Event Rooms (4)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          smlls7675
          Does your hotel have airport transfers from Cancun? and if so, what are the fees?
          14 June 2017|
          Answer
          Response from fabi22 | Reviewed this property |
          I know the hotel does, but I made alternate plans with friends
          0
          Votes
          Eduardo R
          Do you have any all inclusive packages?
          15 May 2017|
          Answer Show all 2 answers
          Response from LaTortugaG | Property representative |
          Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price Kindest Regards
          0
          Votes
          Travelworld11234
          I am interested in renting one of the rooms with the hot tub/Jacuzzi. Do you have rooms with the hot tub/Jacuzzi available in the top floor? Also what is the difference between the suites with the hot tub/Jacuzzi and the sun bathing section? the pictures are a bit confusing, some pictures show the Jacuzzi in the room other show it outside in a small private balcony.
          19 April 2017|
          Answer
          Response from LaTortugaG | Property representative |
          Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the... More
          -2
          Votes
          Room Tips
          "Upgrades are worth the extra cost."
          Read review
          "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
          Read review
          "Do not take standard rooms"
          Read review
          "Junior Suites are cheap and very private and nice!"
          Read review
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