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04/06/2017 05/06/2017
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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Hotel website
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    Savings alert: 27% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$163
          US$60
          Great Deal
          US$66
          US$66
          Traveller (1329)
          Room & Suite (367)
          Pool & Beach (361)
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          Overview
          • Excellent64%
          • Very good26%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “swim up room” (136 reviews)
          “como como” (48 reviews)
          “beach clubs” (96 reviews)
          Free Internet
          Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Spa
          Rooftop Terrace
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from La Tortuga Hotel & Spa
          Announcement: Breakfast @ La Tortuga
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          Illusion Boutique Hotel by Xperience Hotels
          1,396 reviews
          #42 of 214 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,186 reviews
          #16 of 214 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,715 reviews
          #25 of 214 hotels in Playa del Carmen
           
          The Palm at Playa
          1,360 reviews
          #26 of 214 hotels in Playa del Carmen
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Traveller rating
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          Time of year
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          Reviewed 16 March 2017

          Staff were very helpful and friendly . We would certainly visit and stay at the property again. The property is nicely located within walking distance to 5th ave and one block from Cocco Bongo. The property is safe and offers an appreciation get together at...More

          Review collected in partnership with this hotel
          Helpful?
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 14 March 2017

          Just returned 3/12/17 after a four-night stay. Stayed in a standard plus room with balcony overlooking the pool. Highly recommend paying the small amount for the plus room overlooking the pool and not on the busy side of the street due to noise. Staff is...More

          Helpful?
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 13 March 2017 via mobile

          Love this hotel. Close to the beach and everything. Rooms are comfortable. Pool is cool and unique. So glad I stayed here The restaurant Como Como is excellent, breakfast was good and staff were friendlyMore

          Helpful?
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client Thank you for taking the time to review La Tortuga Hotel & Spa, it is satisfying to hear about your good experience, and we are also pleased you enjoyed the food at our Como Como Osteria Mediterranea. Once again, thank you and...More

          Reviewed 11 March 2017

          Found this hotel off of a discount site and enjoyed my three-night stay in March 2017. Manager and staff made me feel very welcome during my entire stay. They even put in some extra legwork to find stuff (and discounts) on activities to do for...More

          Helpful?
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 7 March 2017

          If you like a busy city experience this is a great location, close to shopping, fairly close to good beach clubs. The restaurant, Como Como which has a deal with the hotel to do free breakfast is fabulous food! The rooms are small, but that...More

          Helpful?
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Hello good morning, thank you for taking time and writing about our boutique hotel. As explained unfortunately when a third party is involved expedia.com the reservations go directly into our system from them, accordingly to what you have booked through their system. We kindly called...More

          Illusion Boutique Hotel by Xperience Hotels
          1,396 reviews
          #42 of 214 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,186 reviews
          #16 of 214 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,715 reviews
          #25 of 214 hotels in Playa del Carmen
           
          The Palm at Playa
          1,360 reviews
          #26 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Spa
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Breakfast included
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Spa
          • Restaurant
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$69 - US$180 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Spa Hotel in Playa del Carmen
          • #38 Romantic Hotel in Playa del Carmen
          • #67 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 51
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Cancelon, TripOnline SA and Cheap Tickets so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • La Tortuga Hotel And Spa ,
          • La Tortuga Hotel Playa Del Carmen ,
          • La Tortuga Playa Del Carmen ,
          • Hotel La Tortuga ,
          • La Tortuga Hotel & Spa Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (1329)
          Room & Suite (367)
          Pool & Beach (361)
          Dining (116)
          Hotel & Grounds (738)
          Bathroom (38)
          Family and Play Areas (9)
          Business Centre & Event Rooms (4)
          Nearby
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          Nearby Restaurants
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          Harry's
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          Como Como Osteria Mediterranea
          784 reviews
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Eduardo R
          Do you have any all inclusive packages?
          15 May 2017|
          Answer
          Response from LaTortugaG | Property representative |
          Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price Kindest Regards
          0
          Votes
          Travelworld11234
          I am interested in renting one of the rooms with the hot tub/Jacuzzi. Do you have rooms with the hot tub/Jacuzzi available in the top floor? Also what is the difference between the suites with the hot tub/Jacuzzi and the sun bathing section? the pictures are a bit confusing, some pictures show the Jacuzzi in the room other show it outside in a small private balcony.
          19 April 2017|
          Answer
          Response from LaTortugaG | Property representative |
          Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the... More
          -2
          Votes
          Sanagnes
          hello there if i bring with me portable dvd it will be working in your hotel? many thanks
          22 January 2017|
          Answer
          Response from 625Joe |
          Hello good morning, thank you for contacting us. Regarding your concern, yes your DVD player will work using an adapter that we have here in the hotel. Looking forward to welcoming you to our boutique hotel. Kindest... More
          0
          Votes
          Room Tips
          "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
          Read review
          "Do not take standard rooms"
          Read review
          "Junior Suites are cheap and very private and nice!"
          Read review
          "swim in rooms, junior suite with jacuzzi"
          Read review
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