The staff is impeccable. Service is always with a smile and no excuses regardless the reasonable request... The grounds are clean and lush. The breakfast is substantial and will hold you to dinner.
Playa del Carmen's beach is disappearing. We found Puerto Morelos b…
Just a quick short getaway before the holidays season and this resort an staff never failed us! Just amazing, the views, food, drinks, cleanliness and even the weather was just super! The grounds are so beautifully groomed!
Overall we all (18 of us on a corporate getaway) enjoyed the resort. Private beach, beautiful grounds, really pleasant and helpful staff. They're were a couple issues with room door locks (many seem to be mis-keyed or in need of replacement) and the first night there was a weddi…
What an amazing property, with amazing service and food. People like Tino Ek, Manuel (at Fuego Bar), and other members of the staff make the overall experience splendid. My husband and I spent 8 nights here. We’ll lmiss the place until we will return.
We came for just 3 nights and really enjoyed it. The staff was very friendly. We had a fantastic waiter at the bar named Gilberto Ucan-he made sure we were taken care of at all times. Our palapa was beautiful and right on the beach. The only reason I wouldn't give it 5 starts is …
"if you want quiet, get a room in the center of the resort - that will be as far away from the nearby night clubs and the ocean."
"We had a garden palapa room near the fitness centre which was very quiet at night"
"Rooms by Las Olas are quiet with the buffet for breakfast and dinner"
"All the rooms are exceptional."
"A palapa near the beach is amazing - but can be noisy if there is a wedding/event .. it didn't bother us, but worth bearing in mind!"