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Mahekal Beach Resort

Overview
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Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
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Offers from Mahekal Beach Resort
Offers & Announcements:50% off room rate
About
Description
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, More the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Spa
Restaurant
Free Internet
Bar/Lounge
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
195
Price range
US$155 - US$544 (Based on Average Rates for a Standard Room)
Formerly known as
Shangri-La Caribe
Also Known As
Mahekal Beach Hotel Playa Del Carmen
,
Shangri La Caribe Hotel
,
Shangri La Caribe Playa Del Carmen
,
Mahekal Beach Resort Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
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Reviews & more
3,479Reviews
4,371Photos
284Q+A
100Room tips
Traveller rating
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  • 772
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  • 74
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Show reviews that mention
Pros:
The staff is impeccable. Service is always with a smile and no excuses regardless the reasonable request... The grounds are clean and lush. The breakfast is substantial and will hold you to dinner.

Cons:
Playa del Carmen's beach is disappearing. We found Puerto Morelos b
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Just a quick short getaway before the holidays season and this resort an staff never failed us! Just amazing, the views, food, drinks, cleanliness and even the weather was just super! The grounds are so beautifully groomed!
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Overall we all (18 of us on a corporate getaway) enjoyed the resort. Private beach, beautiful grounds, really pleasant and helpful staff. They're were a couple issues with room door locks (many seem to be mis-keyed or in need of replacement) and the first night there was a weddi
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+7
What an amazing property, with amazing service and food. People like Tino Ek, Manuel (at Fuego Bar), and other members of the staff make the overall experience splendid. My husband and I spent 8 nights here. We’ll lmiss the place until we will return.
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Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach Resort
Responded 2 days ago
Dear T5955SWanab, Thank you so much for taking the time to share your comments with us. It Is a pleasure for us to read through your review! We love to read that our service as well our rooms and facilities met up with your expectations and we are glad that you also enjoyed our incredible location. We would love to see you again very soon! Kindest Regards, Itze Pérez Social Media & Marketing Manager Mahekal Beach Resort
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We came for just 3 nights and really enjoyed it. The staff was very friendly. We had a fantastic waiter at the bar named Gilberto Ucan-he made sure we were taken care of at all times. Our palapa was beautiful and right on the beach. The only reason I wouldn't give it 5 starts is
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Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach Resort
Responded 4 days ago
Dear Ann, Thank you so much for taking the time to write your feedback on your stay at the Mahekal Beach Resort. We are more than happy to read that your experience met your expectations. The whole team is joining me to express our gratefulness to such a nice comment. Please come back soon! Itze Pérez Social Media & Marketing Manager Mahekal Beach Resort
Read more
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMahekal Beach Resort
The Ocean View Palapa Double Room at the Mahekal Beach Resort
Professional photo exclusively commissioned by TripAdvisorMahekal Beach Resort
The Ocean Front Double Room at the Mahekal Beach Resort
Professional photo exclusively commissioned by TripAdvisorMahekal Beach Resort
The Ocean Front Double Room at the Mahekal Beach Resort
Professional photo exclusively commissioned by TripAdvisorMahekal Beach Resort
The Ocean Front Double Room at the Mahekal Beach Resort
Professional photo exclusively commissioned by TripAdvisorMahekal Beach Resort
The Garden View Palapa King Room at the Mahekal Beach Resort
Previous
How much is the half boars option and what does it include? I read a few reviews and some said it was great other reviews said it was confusing and they had extra charges on their bills because they went over?
Are the meals "buffet style?" Can I bring bottled water in the room and is there the possibility of having a mini-fridge in the room?
The breakfast was buffet style (with a large variety of fruit juices)Dinner when we were there was Pre-fixed menu-with 2 to 3 choices of appt.,entree,desert. When we were there we did not have any problems (health/stomach issues) with the water that the restaurant provided (non bottled). They told us that the water is highly filtered for guest. I think they charge $10 USD per day for mini-fridge.
0 votes
Hi there i am travelling with 5 year Old Daughter, what all activity she can do for near for next 2-3 days.
hello. Is this an all-inclusive resort? Are dining options nearby? Thanks for your help!!
0 votes
Does the resort ask for a deposit when checking in and can it by credit card? Also for the half board menu option, I was wondering if dinner and lunch can be switched or is it set to breakfast and lunch if that’s our first choice? Thank you.
Hola MizMars, Absolutely you can to use a credit card during the checking-in process, and about meal plan, the half board included the breakfast and dinner, you are able to switch the dinner for lunch if you want. Please contact our hotel team for further assistance ( info at mahekalplaya . c o m) We are not allowed to actually post the e-mail here so hope you can understand it. See you soon!
0 votes
Hi We live close by How much for day pass nov- dec 2018
Hola Jeevers1, The day pass cost $500 pesos per person, please call us ( 87 306 11 ) before your visit the hotel to verify availability, keep in mind that the cost changes according to the season. Regards,
0 votes
Previous
"if you want quiet, get a room in the center of the resort - that will be as far away from the nearby night clubs and the ocean."
"We had a garden palapa room near the fitness centre which was very quiet at night"
"Rooms by Las Olas are quiet with the buffet for breakfast and dinner"
"All the rooms are exceptional."
"A palapa near the beach is amazing - but can be noisy if there is a wedding/event .. it didn't bother us, but worth bearing in mind!"
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