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01/10/2017 02/10/2017
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    Mahekal Beach Resort

    Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico
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    01/10/2017 02/10/2017
    US$183
    US$175
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    Traveller (2960)
    Room & Suite (749)
    Storyboard
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    Overview
    • Excellent67%
    • Very good23%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    The Royal Playa del Carmen
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,774)
    There are newer reviews for Mahekal Beach Resort
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    911 - 915 of 2,159 reviews

    Reviewed 26 December 2015

    This was our first stay at Mahekal, and in fact our first travel to Mexico. We had a wonderful experience, which exceeded our expectations, and would certainly stay again when we travel to the area. This week-long vacation was a family Christmas present - my...More

    Thank GarDc
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 31 December 2015

    Dear GarDc- Thank you for your kind review of our culturally-authentic resort, Mahekal Beach! That's exactly how I like to describe it too. A little slice of Mexican paradise completely unlike the large impersonal boxy resorts. Thank you for appreciating what we are striving for!...More

    Reviewed 25 December 2015 via mobile

    The service here is awful, we arrived at early morning and the front desk told us that we only can check in at three o'clock, it's acceptable so we just walked around and waited there, but when we went back and wanted to check in...More

    5  Thank Michelle W
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 31 December 2015

    Dear Michelle W. We understand that you were unhappy with the check in process at the resort during your stay earlier this month. We sincerely apologize that you had to wait to check into your room. Unfortunately, due to the nature of our rooms, sometimes...More

    Reviewed 24 December 2015

    I'd never been to Playa before, but I was expecting a strip of huge clinical non atmospheric chain hotels just catering for the mass market of the all inclusive brigade.....this wasn't the case at the Mahekal Beach resort. From the moment you walked in to...More

    1  Thank Hoppy22
    Reviewed 22 December 2015

    This is our 5th visit to Mahekal, 4th year in a row, and we have loved the atmosphere - fancy-rustic, with the most unique setting retained from 20-30 years ago. Last year was the big renewal, with new plumbing, new pools, new recreation (billiards, ping...More

    3  Thank RiBrown74
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 22 December 2015

    Dear RiBrown74- Welcome back to the Mahekal Beach Resort and Feliz Navidad! It is because of dedicated and loyal guests like yourself that we have been making improvements to Mahekal. All the hard we have done in 2015 has paid off. Yes, there has been...More

    Reviewed 20 December 2015

    This was our second time at Mahekal. I forgot to review the first time, but it's worth noting that we enjoyed our stay as much as the last time, and hope to return in the future. Points to note: Garden View Palapa is the way...More

    2  Thank David S
    The Royal Playa del Carmen
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Spa
    • Restaurant
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Beachfront
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$191 - US$418 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Family Hotel in Playa del Carmen
    • #20 Spa Hotel in Playa del Carmen
    • #23 On the Beach Hotel in Playa del Carmen
    • #23 Luxury Hotel in Playa del Carmen
    • #30 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, Cheap Tickets, HotelQuickly, TripOnline SA, getaroom.com and Evoline ltd so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Mahekal Beach Hotel Playa Del Carmen ,
    • Shangri La Caribe Hotel ,
    • Shangri La Caribe Playa Del Carmen ,
    • Mahekal Beach Resort Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (2960)
    Room & Suite (749)
    Pool & Beach (635)
    Dining (239)
    Hotel & Grounds (1717)
    Bathroom (45)
    Family and Play Areas (16)
    Business Centre & Event Rooms (5)
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    Ask a question
    Questions & Answers
    Aimee M
    11 September 2017|
    AnswerShow all 2 answers
    Response from Karen S | Property representative |
    Yes, we have a limited in room dining service. There are menus in the rooms. Room Service is not part of the meal plans. I'll try to add the menus to our website this week. Thanks
    0
    Votes
    elaineel
    7 September 2017|
    Answer
    Response from Karen S | Property representative |
    Hi Elianeel- We most certainly do have cribs for your child/infant. Please send a message to our reservations department with the name you booked under, your travel dates and confirmation number and we will have the crib in... More
    0
    Votes
    amirzoe
    5 September 2017|
    AnswerShow all 2 answers
    Response from Karen S | Property representative |
    The Treehouse suite has a master bedroom with a king sized bed overlooking a lush canopy jungle. It has a pull out sofa bed in a separate parlor room. You can also check out the La Residencia which has a parlor/kitchen area... More
    0
    Votes
    Room Tips
    "the staff was very accommodating because we were not there during busy season. Walk the resort if you want..."
    Read review
    "The beach front rooms are outstanding, but they are also much more expensive. All the rooms are clean..."
    Read review
    "Sea/beach front is cooler than in the jungle/garden rooms"
    Read review
    "Ocean view or ocean front. Watch out for proximity to Mamitas beach club and noise levels"
    Read review
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