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The music at this hotel is SO LOUD all the time. We found it impossible to sleep. I would stay anywhere else far away from here. Complaining to staff did nothing. My heads still beating from drums/disco. Save your money and yourself from a migraine....More
I expected a bit more out of this place. It had a buffet style breakfast that varied slightly day to day which was good. The free drinks were strong but we didn’t get to enjoy since we didn’t spend the day at the hotel. The...More
Last week I went with some friends to have a drink. No regrets at all it was absolutely amazing and different, the decoration and lights make you feel in another atmosphere. Nice to chill get tan and of course watch the sunset. Ask for rocko...More
The music at this hotel is SO LOUD all day long is impossible to sleep or do anything. Stay anywhere but here. Complaining to management did nothing. Many other nicer hotels where management is responsive. Save your money and book elsewhere.
I had a great experience at this hotel, very nice rooms, very clean, near to the quinta and the beach, great service. Not all the staff is bilingual (only reception, some waiters) have your google translate on your phone you will need it. But I...More
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Response from Enrique D, Director de Relaciones con Clientes at Reina Roja HotelResponded 25 May 2018
. It was a pleassure having you as guests. We are looking forward for you to being with us on your next vacations. We really appreciate your comments. The Reina Roja family is waiting for you. Greetings.
Hi! I hope that I'm not too late for answer your questions. I think that is about 10' walking to the beach area. Beach is very crowded, there are lots of "private" areas from different hotels. You need to pay deck chair if... More
Hi! I hope that I'm not too late for answer your questions. I think that is about 10' walking to the beach area. Beach is very crowded, there are lots of "private" areas from different hotels. You need to pay deck chair if you want shadow. Somewhere you get free margarita if you pay deck chair.
On Isla Mujeres was the best beach.
Yes!! I was feeling very safe, also at night. There are a lot of turists and mexican people are kind! Don't worry.