We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Gran Porto Resort

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gran Porto Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

9,494 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 6,821: English reviews
Start your review of Gran Porto Resort
 Click to rate
Reviewed 2 days ago NEWvia mobile

Our group of seven couples had a wonderful time. A quaint resort right on the beach. We had so much fun with the Entertainment Staff, especially Aranza and Caesar, but honestly, the entire staff is amazing!

 Report
Helpful?
Thank Correll M
A TripAdvisor Member
2 reviews
Reviewed 2 days ago NEWvia mobile

Thank you so much for a wonderful vacation!!! Aranza and Manuel: you are great. Love both of your aerobics!! Food and drinks were great. Loved the Disney show on my last night. Arturo gave my mom and I a very nice check in, answered all our questions, thank you so much!

 Report
Helpful?
Thank A TripAdvisor Member
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Member of TripAdvisor, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you fully enjoyed our great activities and services. Thank you for mentioning the attentiveness fo our staff members, please rest assured that we will share your kind comments...

Kelowna
Reviewed 3 days ago NEW

We can't say enough about the wonderful service we received at the Gran Porto Resort. Estefania was fantastic to deal with, making sure all our requests were met and exceeding our expectations. Her attention to detail made the whole event go smoothly and made my day less stressful. We quickly fell in love with the staff who were attentive, professional...

 Report
Helpful?
1Thank Carla M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mrs. Carla M, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. First of all, we would like to congratulate you on your wedding! Thank you for giving us the opportunity of hosting your big day! We are truly happy to know that everything...

Colorado Springs, Colorado
Reviewed 3 days ago NEWvia mobile

What a great vacation, as always the pool staff made our vacation! Caesar, Manuel and Eric treated my family like we were royalty! And of course Jose and Pablo our dear friends for over 12 years were the best! Please take a moment to recognize these employees and give them a BONUS! See you next year Amigos!

 Report
Helpful?
Thank Carmen Y
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Carmen Y, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are overjoyed to read that you had such an incredible holiday once again and to know that our staff went above and beyond to provide you with an amazing service. It will...

Calgary
Reviewed 4 days ago NEW

Had a wonderful New Years stay with family Wonderful bar service and staffing Excellent location and steps away from great shopping The only issue that we did not care for was to he extremely loud live music in the lobby (good just to loud)

 Report
Helpful?
Thank jcc749
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear jcc749, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know how incredible your past holiday was! Thank you for sharing your valuable feedback, this is greatly appreciated and we truly look forward to the opportunity of welcoming you back in...

Sydney
Reviewed 4 days ago NEW

The hotel was great. We went to celebrate New Year's Eve. This hotel is centrally located. We got upgraded for one night as our room was not ready. The view to the beach are awesome. Our other room was still great and had great views. The hotel has five restaurants. I think we tried all. Food was great. Has two...

 Report
Helpful?
Thank Northana
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Northana, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to know you enjoyed our services and facilities! Thank you so much for your visit and we are already looking forward to the opportunity of welcoming you back...

Seattle, Washington
Reviewed 5 days ago NEW

If you are looking for luxury hotel at a bargain price this is the place. High end, always clean with friendly staff. The great food, fantastic staff all around the hotel and pool area and incredible entertainment was for FREE!. The nightly shows were so professional you wanted to see the show. Mariachi Garcia was quite the treat too. Aranzal...

 Report
Helpful?
Thank Dave M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mr. Dave M, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read you had an incredible holiday with us and to know that you fully enjoyed everything that our beautiful property has to offer. Thank you for mentioning...

Reviewed 6 days ago NEWvia mobile

Cesar and his partner were great with us and especially the kids. They kept them and us entertained on rainy days. They were both very friendly and professional. Bracelet making and snorkeling were big hits with the kids.

 Report
Helpful?
Thank Ian C
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mr. Ian C, Thank you very much for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to know you and your family had such a great time with us and that our staff provided you with a memorable service. Thank you for your visit...

Bronx, New York
Reviewed 6 days ago NEW

I have to say, when you are going on your honeymoon its hard to have anything not be fantastic. What I was not ready for was just the amazing time I was going to have. My mind was blown. Upon entry to the Resort we were taken over to Jacqueline at the concierge desk. We were offered a room upgrade...

 Report
Helpful?
Thank loganjslaughter
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mr. loganjslaughter, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are overjoyed to read that your holiday was incredible and thank you so much for granting us with the opportunity of hosting such a special celebration. We are truly happy...

Manchester, United Kingdom
Reviewed 1 week ago NEW

Had a wonderful time - great location and wonderful service. Facilities were great. If you're a Brit who prefers going somewhere where there aren't many Brits! this is a good option. Mainly Americans with few Canadians. A good fun atmosphere and close to 5th Avenue and all the shops and less than 10 minute walk to the famous Coco Bongo...

 Report
Helpful?
1Thank winterbottom648
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear winterbottom648, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are happy to know you enjoyed your holiday with us and please rest assured that we will address the concerns you have kindly mentioned with our team in order to give the proper...

6,003 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5459)
Viewed
Hotel & Grounds (840)
Viewed
Pool/Beach Area (1020)
Viewed
View from Room (290)
Viewed
Room/Suite (514)
Viewed
Dining (350)
Viewed
Family/Play Areas (42)
Viewed
Bathroom (52)
Viewed
Business Centre/Function Rooms (30)
Viewed
1:51
Videos (4)
Viewed
Other (2317)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (513)
Viewed
Aerial Photography (37)
Viewed
Amenities (67)
Viewed
Beach (22)
Viewed
Grand Walkout Suite (53)
Viewed
Jacuzzi Terrace (12)
Viewed
Junior Suite Ocean View (61)
Viewed
Master Suite (Honeymoon Decoration) (60)
Viewed
Pool (39)
Viewed
Dining (97)
Viewed
Sushibar Pool (4)
Viewed
The Hotel (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (8)
Viewed
Dining (9)
Viewed
View from Room (4)
Viewed
Bathroom (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.8 km away
Mahekal Beach Resort
Mahekal Beach Resort
#28 of 213 in Playa del Carmen
2,534 reviews
0.3 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#42 of 213 in Playa del Carmen
1,543 reviews
0.2 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#15 of 213 in Playa del Carmen
600 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#32 of 213 in Playa del Carmen
1,324 reviews
4.2 km away
The Royal Haciendas All Suites Resort & Spa
The Royal Haciendas All Suites R...
#44 of 213 in Playa del Carmen
3,345 reviews
0.6 km away
The Palm at Playa
The Palm at Playa
#24 of 213 in Playa del Carmen
1,303 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $266 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, BookIt.com, Expedia, Hotwire, Hotels.com, Travelocity, Despegar.com, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#17 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
631 questions
Ask a question
MILLSTONE NJ
7 months ago

See all questions (631)

Questions? Get answers from Gran Porto Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view, away from the pool. King size bed is a nicer option.”
460carlam, 23 Apr 2017 | Read review
“We stayed in the rooms a long the street which worked out perfect. Large rooms and quiet.”
770davem, 21 Apr 2017 | Read review
“treat yourself to the ocean front”
loganjslaughter, 20 Apr 2017 | Read review
“dont do the basic as they have no windows - upgrade to the next one - has large balcony and well worth it.”
winterbottom648, 19 Apr 2017 | Read review
“Ocean View to see the sunrise.”
tjohnstone818, 19 Apr 2017 | Read review
5 of 5