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Gran Porto Resort

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8,869 Reviews from our TripAdvisor Community

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Showing 6,350: English reviews
Escanaba, Michigan
Reviewed 27 October 2012

Great food excellent service! We ate here 3 times during our stay. Only complaint is some patrons were allowed to dine in shorts, t shirt, sandals, etc. It was our understanding there is a dress code. We followed it and others did not. Kind of ruined the atmosphere at times.

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Thank MamaB3
Escanaba, Michigan
Reviewed 27 October 2012

My husband and I were at the Gran Porto the 20-25 of October. We had an ocean front beach walk out room. It was perfect. Being keep to yourself type people this room gave us the best of both worlds. We were able to sit on our terrace and enjoy the beach and the view yet it was nice and...

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4Thank MamaB3
Calgary, Canada
Reviewed 26 October 2012

The portions were small and the food didn't have a lot of flavour , the host was quite rude when we arrived made a fuss about not having a reservation but let us come in anyway

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1Thank Deborah L
Calgary, Canada
Reviewed 26 October 2012

My family and I just got back from a weeks stay at the Gran Porto Real, we had a great stay all of the staff were fantastic and couldn't do enough to make our stay more enjoyable, Pablo and Huber were our waiters at the poolside bar kept us topped up all day ! Whilst Cynthia and Miriam looked after...

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3Thank Deborah L
Farmington, Minnesota
Reviewed 26 October 2012

I read a few reviews before I left and I'll admit, I was a bit apprehensive. My family (hubs & 3 kids) along with various other family members came here for our actual "white dress" wedding on Friday, 10/19. We stayed Tuesday, 10/16 - Tuesday, 10/23. When we first checked in after our long travel day, we weren't amazingly impressed....

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5Thank Amy M
Mabank, Texas
Reviewed 25 October 2012

Wonderful service and food. However, our second night to eat there we ordered Minestrone Soup which we had two night previous and what they brought to us was no where near Minestrone Soup. I wish they had told us they were out and given us another choice then try to pawn something like spinach in some broth off as Minestrone....

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Thank Vikki R
Mabank, Texas
Reviewed 25 October 2012

My husband, brother-in-law, sister-in-law and I went to Gran Porto Real from 10/9 until 10/18. This was our second year and their third year. We all just love this resort. It is so clean and everyone that works there is so happy to make you happy and make your day. First, we got to see a friend of ours we...

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2Thank Vikki R
Guadalajara, Mexico
Reviewed 25 October 2012

The Staff and the management´s personal attention. They made us feel like we were special, I am in my early seventies and have special likes and preferences when I dine. They were nicely recieved and attended to.

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Thank sanetravler
Guadalajara, Mexico
Reviewed 25 October 2012

We, my wife and I, stayed three nights at the Gran Porto Real from Oct. 11 through Oct. 14, 2012. The hotel room was very comfortable and the room attendent was wonderful. We felt as if we were truly welcomed. The beautiful gesture of placing the hand over their hearts when one spoke to them and requested a service came...

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1Thank sanetravler
Kings Mountain, North Carolina
Reviewed 25 October 2012

Classy Italian cuisine in the proper portions yet filling each time. Hope you get Filiberto Tun or Jaime Serrano. Yet, they are all great. Ask for a shot of the Almond Tequila...you can sip it! Tell me how I can get this back in NC!! :) Caprese Salad is my fav, the pastas, the chef's welcome app, the seafood, the...

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Thank MsRebeccaB

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $318 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#18 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
562 questions
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Questions? Get answers from Gran Porto Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach side rooms are the best view.”
 of 5 bubbles 3003000, 6 Dec 2016 | Read review
“oceanfront is the best”
 of 5 bubbles 731dianec, 5 Dec 2016 | Read review
“Pick a pool side view to see entertainment from your balcony.”
 of 5 bubbles gswtester, 5 Dec 2016 | Read review
“We would recommend a ocean front room.”
 of 5 bubbles denisdianem, 5 Dec 2016 | Read review
“2nd and 3rd floor”
 of 5 bubbles MagdalenaH_13, 5 Dec 2016 | Read review
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