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Viva Wyndham Maya

6,914 reviews
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Traveller (7872)
Pool & Beach (2060)
Room & Suite (1105)
Overview
  • Excellent32%
  • Very good45%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“don diego”(111 reviews)
“pool bar”(204 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from Viva Wyndham Maya
Hotel deals
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Reviews (6,914)Write a Review
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765
1,061
530
205
121
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All reviewsdon diegoa la carte restaurantspool baradult poolanimation teamboogie boardsthe mexican restaurantsister resorthot dogsgated communitynightly showskids clubpurified waterpasta stationmake reservationsstar resortother resorts
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1 - 5 of 2,682 reviews
Reviewed 2 days ago

I just returned from a week long trip with my family to the Viva Wyndham Maya. The Good: Hotel grounds are awesome! Grounds are very clean. Hotel staff is very friendly and accomodating. Several pools including a private adult only pool. Great safe location within...More

1  Thank rlp5676
Response from feedbackma, Director General at Viva Wyndham MayaResponded yesterday

Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations did not meet with your expectations. We encourage our...More

Hotel's Favourite
Reviewed 4 weeks ago

We spent 2 wonderful weeks at the Viva Wyndam Maya from Dec 30- Jan 13. Great food, tremendous staff, fabulous beach! We were able to visit all 4 A La Carte restaurants, all were very good. The buffet at La Tarreza was amazing. We enjoyed...More

3  Thank lebrew
Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

Dear customer, Many thanks for your review of the Viva Wyndham Maya following your recent stay! We appreciate you taking the time to provide us with feedback of your stay, and we are delighted that you enjoyed your second visit to the Riviera Maya and...More

Reviewed 3 days ago

The room location was noisy. Next to the pool is not where you want to be if you want peace and quiet. We asked to be moved and was denied. They said to try the next day with indifference. Our concerns were not their priority....More

1  Thank Duane K
Response from feedbackma, Director General at Viva Wyndham MayaResponded 2 days ago

Dear customer, Thank you for taking the time to write your feedback regarding your vacation to the Riviera Maya. The incident you have mentioned in your review has been brought to the attention of the Resorts Management and the involved departments. Rest assured that the...More

Reviewed 5 days ago via mobile

Oct/2015 I visited the hotel and wrote a 4 star review which still stands. This 1 star review is regarding the information sales session I attended while staying at the hotel. I was promised 1 week stay for free just for attending the meeting, which...More

Thank JJPerezz
Response from feedbackma, Director General at Viva Wyndham MayaResponded 2 days ago

Dear customer, Thank you for taking the time to write your feedback regarding your experiences with a obtained certificate. Your review and comments have been brought to the attention of the involved department. Rest assured that the appropriate follow-up is being given to your report....More

Reviewed 1 week ago

This is the first time that I have had to pay for a safe while staying in a resort. The maid service was excellent and their towel critters were lovely. The beach was clean and the beach area restaurant was always well stocked. New year's...More

1  Thank Sandra M
Response from feedbackma, Director General at Viva Wyndham MayaResponded 1 week ago

Dear customer, Thank you for sharing your comments on your vacation at Viva Wyndham Maya for the New Year’s holiday. We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$149 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Playa del Carmen
#48 Top resorts Hotel in Playa del Carmen
#56 Spa Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$149 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Playa del Carmen
#48 Top resorts Hotel in Playa del Carmen
#56 Spa Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7872)
Pool & Beach (2060)
Room & Suite (1105)
Dining (712)
Family and Play Areas (225)
Amenities (79)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
stephanieannstevens
17 February 2018|
Answer
Response from feedbackma | Property representative |
Dear Guest, Please be informed that we are happy to accommodate the needs and restrictions of guests with celiac disease or food allergies. Please send us your reservations details in order for these special requests to be... More
0
Votes
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GrupoSur
2 February 2018|
Answer
Response from feedbackma | Property representative |
Dear Guest, Thank you for choosing to stay at the Viva Wyndham Maya for your family holiday. In order for room requests to be added to your reservation details we kindly request you to contact us and send us all the... More
0
Votes
Google Translation
simardhillon
1 February 2018|
Answer
Response from feedbackma | Property representative |
Dear Guest, Thank you for choosing to stay at the Viva Wyndham Maya for your upcoming holiday. In order for room requests to be added to your reservation details we kindly request you to contact us and send us all the... More
0
Votes
Google Translation
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123456370
Room Tips
"I stayed in the 3000 building and wasn't happy with it but all buildings look identical!"
Read review
"If you want peace and quiet do not get a room next to the pool!"
Read review
"I enjoyed staying on the ground floor away from the theatre area."
Read review
"Don't stay here!"
Read review
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