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Viva Wyndham Maya

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Viva Wyndham Maya
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6,425 Reviews from our TripAdvisor Community

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Showing 2,581: English reviews
Moose Jaw, Canada
Reviewed 17 March 2017 via mobile

We've come to viva Wyndham the past 2 years and each experience has been awesome. I've never travelled outside of Canada until last year and the experience was fantastic and now we are here again! The staff is amazing. The rooms are always clean and the food is awesome. I would just like to thank the staff for their amazing...

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Helpful?
2Thank natashabernier
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you very much for taking the time to write such an outstanding and excellent review about the Viva Wyndham Maya on TripAdvisor. We are so glad to hear that you thoroughly enjoyed your stay with us and that the Viva Wyndham Maya contributed in making your vacation abroad an unforgettable experience! Your comments about our staff and...

Reviewed 16 March 2017

We just got back from Mexico last week and chose Viva Wyndham Maya for our first trip to Mexico. We stayed there from March 4th to 11th. I went with my friend and was a girl's trip and we ended up having a great time. The level of service in this resort is top notch. The staff works relentlessly around...

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Helpful?
2Thank Jayeeta R
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you for your kind review of our Resort, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for...

Dayton, Ohio
Reviewed 16 March 2017

We stayed here from March 5 though March 11. I have gone back and forth about what rating I would give this resort. There were a lot of things that I really loved, but there were some deal breakers as well. So I think it is important that while you look into resorts, you need to think about what kind...

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Helpful?
2Thank Megan M
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We would like to thank you for visiting our Resort during your recent All-Inclusive vacation to the Riviera Maya. We appreciate your detailed description of your experiences. We are really happy to hear that you enjoyed the beautiful beach front location, the wonderfull a la carte dining experiences and the vast selection of drinks offered at the different...

Cincinnati
Reviewed 14 March 2017

This was our 17th visit to Mexico staying all 17 times in the Riviera Maya area. We have been to many all inclusives in many price ranges from Secrets, Dreams, Now resorts, Sandos, Riu's, Princess Resorts, Iberostars, etc. We are not travel snobs but do expect to get what we pay for. Unfortunately, in the case of the Viva Wyndham...

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Helpful?
3Thank Beechluver
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, First of all we would like to thank you for choosing our Resort for your recent vacation to Mexico. The opinions of our guests are of the utmost importance to us and our main source of information to improve our facilities and service. We truly regret not having been able to fulfill your expectations and we would like...

Rotterdam, The Netherlands
Reviewed 14 March 2017

My cousin had her wedding at the Viva Wyndham Maya beach two weeks ago, and it was gorgeous! The white sand, blue water, ocean breeze.... Couldn't have been any better. (see photo) The Wyndham security stopped people on both sides of the wedding setting for as long as the ceremony was happening, so they wouldn't be spoiling the wedding pictures...

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1Thank Dutchyvi
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your five star review on TripAdvisor. We are very pleased to know that you enjoyed the beach wedding ceremony at our beautiful Resort. We are also delighted to hear that you will be considering us in the event of a future wedding. Thank...

Niagara Falls, Canada
Reviewed 11 March 2017 via mobile

We are so relaxed after spending a week at Viva Wyndham Maya resort. It was an effortless vacation. It was perfect for us because it hit the mark on all we look for in a vacation: a clean, beautiful beach, comfortable rooms, great food, courteous service, close to town, close to the airport and most importantly for us, being safe....

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2Thank rberketo
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor and sharing your experiences with other travelers. Our continuous commitment is to provide quality services to all off our guests and therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. We are delighted to hear that you will be returning to our...

Minneapolis, Minnesota
Reviewed 10 March 2017

I stayed at Viva Wyndham Maya in June and December 2016. It is the only resort that I have stayed at twice. I walked through the Viva Wyndham Azteca in December and did not see the upgrades that were made at the Maya. I was very glad to have chosen the Maya. There is a disco here with cold ac...

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Helpful?
1Thank scolars18
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you for the fantastic review about your two visits in 2016! It is wonderful to hear that you thoroughly enjoyed both your stays. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham Maya and we are thrilled to see that yours exceeded your expectations. It is...

Fayetteville, North Carolina
Reviewed 10 March 2017

Big and beautiful. My room had a westerly view, with lots of trees and spectacular sunsets. The room was big and clean, with a nice firm king sized bed. I didn't like the shower head in my bathroom. It was a long tube that shot water in a V shape, which would spray water on both of my shoulders but...

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Helpful?
1Thank sean s
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our Resort for your vacation. We are thrilled to hear you had an excellent time and that you thoroughly enjoyed all of the services and facilities. Your comments about the fun and relaxing time you...

Saskatoon, Saskatchewan, Canada
Reviewed 9 March 2017

We really enjoyed our stay, the buffet was always good quality and hot. We tried the Mayan and Mediterranean restaurants, which were very good, but we're disappointed in the food at the Mexican. Rooms were clean and comfortable, but the pillows were quite inexpensive and uncomfortable. I loved the beaches, sand, pools-BEST French fries at the snack bar I had...

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Helpful?
Thank Michelle M
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Maya was enjoyable. Your suggestions will be taken into consideration. Thank you for choosing our Resort and for recommending us on TripAdvisor. Kind regards,...

bolingbrook
Reviewed 6 March 2017

We had two rooms, adults and young adults. Here is my review: We just got back yesterday, 4 nights. After reading some of the negative reviews, I was quite skeptical, but they were all wrong. Its a shame that people write such a poor review on such a lovely property. They must be very high maintenance, self serving, narcissistic individuals....

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Helpful?
Thank bolingbrook
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you very much for taking the time to write such an outstanding review about the Viva Wyndham Maya on TripAdvisor. We are so glad to hear that you thoroughly enjoyed your stay with us and that the Viva Wyndham Maya contributed in making your vacation an unforgettable experience! Your comments about our wonderful bar, pool and beach...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $238 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Maya 3.5*
Number of rooms: 604
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, BookIt.com, Hotwire, Booking.com, Priceline, Hotels.com, HotelsforEveryone, TripOnline SA, HotelQuickly and getaroom.com so you can book your Viva Wyndham Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Maya Viva Wyndham
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#46 Top resorts Hotel in Playa del Carmen
#49 Family Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#58 On the Beach Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Viva Wyndham Maya staff and other travellers.
875 questions
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Meaford, Canada
Ontario, Canada
6 months ago

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Questions? Get answers from Viva Wyndham Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a ocean view room and stay away from the garden rooms as they are very loud due to the entertainment. Room 2200 was fantastic”
66shirley, 15 Apr 2017 | Read review
“Building 3 is farthest from the action with not much for views but it is quiet.”
JWeibel, 8 Apr 2017 | Read review
“Smaller resort so everything is close”
cmeloche, 5 Apr 2017 | Read review
“First or second floor is better to view & stay away from animals.”
470np, 26 Mar 2017 | Read review
“ask for 3rd floor (highest avail) for views or near the adult pool for new rooms”
  • beautiful sunsets
marchbreakneeded, 25 Mar 2017 | Read review
5 of 5