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Viva Wyndham Maya

6,911 reviews
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Traveller (7872)
Pool & Beach (2060)
Room & Suite (1105)
Overview
  • Excellent32%
  • Very good45%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“don diego”(111 reviews)
“pool bar”(204 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from Viva Wyndham Maya
Hotel deals
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Reviews (6,911)Write a Review
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765
1,061
529
205
121
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All reviewsdon diegoa la carte restaurantspool baradult poolanimation teamboogie boardsthe mexican restaurantsister resorthot dogsgated communitynightly showskids clubpurified waterpasta stationmake reservationsstar resortother resorts
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21 - 25 of 2,681 reviews
Reviewed 4 weeks ago via mobile

Overall we liked our stay at this hotel. The staff we usually helpful and pleasant. The food was ok lots of fresh fruit and vegetarian options if needed. Also the beach was clean and very nice for swimming. Shaded areas are plentiful at all times....More

3  Thank Andy Y
Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

Dear customer, Thank you for giving us the opportunity to serve you and your partner at the Viva Wyndham Maya during your recent vacation. It is a pleasure to know that you enjoyed our services and facilities. Our customer’s satisfaction is our constant goal. We...More

Reviewed 4 weeks ago via mobile

This was our 3rd trip to Viva Wyndham Maya.  We got married there last year and returned for our first wedding anniversary.  There were six adults in our group. Itwas another amazing trip.  The staff was amazing. The food and drinks were great.  We ate at...More

3  Thank Kristy8308
Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

Dear guest, We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the...More

Reviewed 4 weeks ago via mobile

All and All, we very much enjoyed our stay here. We had paid extra for a larger family room with a cot and when we arrived discovered this wasnt the room we were given. They did upgrade us and the room we stayed in eventually...More

3  Thank NWLgrad
Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

Dear guest, Thank you so much for staying at the Viva Wyndham Maya for your first vacation in Mexico. We are glad that you were able to enjoy the sandy beach, room upgrade and the excellent service of the wait staff. Our first aim is...More

Reviewed 5 weeks ago

I stayed at this hotel from Jan 5-12. Two adults and two children and we had adjoining rooms. This was arranged prior to arrival and we appreciated that our request for adjoining rooms was honored. We chose this hotel because it is in Playacar and...More

1  Thank tattooedmamma
Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks and we are happy to know that you had a great vacation at our Resort while enjoying all of the All-Inclusive services and activities. Please do not forget that...More

Reviewed 15 January 2018

Visited Dec 30- Jan 6/18. Check in was slow as we showed up just as tour bus unloaded. To be expected. We were able to get a few drinks and chat with people in line so no problem. Checked in to room 3212. Building is...More

5  Thank kipperCalgary
Response from feedbackma, Director General at Viva Wyndham MayaResponded 15 January 2018

Dear customer, Thank you for sharing your comments on your recent vacation in the Riviera Maya. We can assure you that our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$148 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Playa del Carmen
#48 Top resorts Hotel in Playa del Carmen
#56 Spa Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Playa del Carmen
#48 Top resorts Hotel in Playa del Carmen
#56 Spa Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7872)
Pool & Beach (2060)
Room & Suite (1105)
Dining (712)
Family and Play Areas (225)
Amenities (79)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
stephanieannstevens
17 February 2018|
Answer
Response from feedbackma | Property representative |
Dear Guest, Please be informed that we are happy to accommodate the needs and restrictions of guests with celiac disease or food allergies. Please send us your reservations details in order for these special requests to be... More
0
Votes
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GrupoSur
2 February 2018|
Answer
Response from feedbackma | Property representative |
Dear Guest, Thank you for choosing to stay at the Viva Wyndham Maya for your family holiday. In order for room requests to be added to your reservation details we kindly request you to contact us and send us all the... More
0
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Google Translation
simardhillon
1 February 2018|
Answer
Response from feedbackma | Property representative |
Dear Guest, Thank you for choosing to stay at the Viva Wyndham Maya for your upcoming holiday. In order for room requests to be added to your reservation details we kindly request you to contact us and send us all the... More
0
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123456369
Room Tips
"If you want peace and quiet do not get a room next to the pool!"
Read review
"I enjoyed staying on the ground floor away from the theatre area."
Read review
"Don't stay here!"
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"we stayed at 2402 I believe, 4th floor but it was quite"
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