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Viva Wyndham Azteca

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Viva Wyndham Azteca
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3,579 Reviews from our TripAdvisor Community

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Showing 1,411: English reviews
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Reviewed 1 week ago via mobile

I had high hopes for this resort but was disappointed. As a previous reviewer noted , management just doesn't seem to take care of , or care about --- so many little things ( and some big things ) that could be done differently ---- that could boost this resort up in the rankings of Playa resorts . I won't...

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Helpful?
4Thank George S
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your...

Waterford, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 24 February 2017

I was there last October with my 2 girls for their birthday. We loved it ! I thought the Allegro Playacar was hard to beat... they did it! We wanted to go back on the same stretch and beach as the Allegro, the Allegro was closed for renovation so we picked this hotel next door and have no regrets. The...

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Helpful?
1Thank Annie0879
About Hotel's Favourite Review
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your family at the Viva Wyndham Azteca during your recent vacation. It is a pleasure to know that you enjoyed our all-inclusive services and facilities and that we exceeded your expectations with our wonderful animation program, the restaurants, bars and excellent service of our dedicated staff. Our...

South Bend, Indiana
Reviewed 2 weeks ago via mobile

We came here after trying resorts in Cancun.. the atmosphere is a lot calmer, and different than Cancun resorts- this resort caters mostly to Europeans, especially Italians, but also many Germans and French..Native English speakers was a rarity..for us, not a problem, but we can see how it could make Americans feel Uncomfortable. Cons: small pool, not enough chairs in...

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Helpful?
2Thank Jesusfamily
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your comments on your recent vacation at the Viva Wyndham Azteca. We are happy to hear that you enjoyed your stay at our Resort. We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities....

Arlington, Minnesota
Reviewed 2 weeks ago

I read alot of the reviews before I visited the Azteca, and I think most of the negative ones had to be from some picky, closed minded people. We had a great time, staff was absolutely friendly, drinks were plenty strong and a huge variety, beach was great, plenty of chairs, rooms were clean, check in was quick and easy,...

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Helpful?
3Thank Lisa M
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. Your kind remarks are greatly appreciated and your comments will be of great help for future guests....

East Greenbush, New York
Reviewed 3 weeks ago

This is a fantastic, smallish resort that we return to yearly. The staff must be treated well, as they seem to be stable year after year and remember us! We know them, as well, and know they will be there for our comfort. The food is excellent, the main buffet having so many choices that are healthy that I don't...

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Helpful?
1Thank barbmetz
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their stay so much that they decide to come back every year and feel compelled to write a review to share their experiences with other travelers. We very much appreciate receiving feedback from our guests, and we will be certain to pass along your kind praise to our...

North Vancouver, British Columbia
Reviewed 3 weeks ago

I really liked this hotel. The food was good, the staff were nice, the place was clean and it was nice that it was a smaller hotel. If you felt like staying up late and partying, you could go over to the sister hotel next door. If you wanted peace and quiet, you stayed here. I did get sick on...

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Helpful?
1Thank linda604527
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your stay at Viva Wyndham Azteca. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our services and accommodations. We are happy to hear that you were able to find the perfect balance between relaxation and fun activities. The...

Weyburn, Canada
Reviewed 4 weeks ago

we originally were booked to go the the Bahamas, but Hurricane Mathew ruined our plans so we were rerouted to Viva Azteca. So right off the bat we were disappointed ,but as it turned out it was a good vacation, we were checked into our rooms very quickly, the rooms were very clean, the maids (Rosa and Julie) were very...

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Helpful?
Thank Kelly N
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for your kind review regarding the Viva Wyndham Azteca. It is very nice to read your good remarks about our services and facilities. Also we are very happy to know that even though your vacation to the Bahamas was cancelled due to a natural disaster, we were able to exceed your expectations in the Riviera Maya...

Halifax, Canada
Reviewed 4 weeks ago via mobile

My mother and I visited this resort March 12-19 12th. The beach is clean, wide and provides plenty of lounge chairs and is only steps away from the rooms and pool bar. The waves were brilliant this week and the water was the highlight of my trip. The courtyard and 'ruins' of the grounds provided a very authentic Mexican jungle...

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Helpful?
1Thank HalifaxNovaScotia_11
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the positive experiences at our Resort and of the staff that enhanced the quality of your trip is greatly appreciated. Please be sure that your comments will also be taken into consideration as they will assist us to...

Saint Joseph, Missouri
Reviewed 5 weeks ago

We arrived early but were allowed to check in early. We brought our 2 granddaughters with us. This was our 10th time in Mexico and 8th time in Cancun/Riveria Maya area. We have stayed in a different hotel each time. This hotel was clean and easy to get around, nothing fancy or large. Room was on 1st floor with pool...

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Helpful?
Thank katejaha
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for sharing your comments on your recent family vacation at the Riviera Maya. We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information. Your comments will be taken as valid points that will assist us in our commitment to continue improving the...

Melville, Canada
Reviewed 5 weeks ago

We stayed here March 11 - 19 and it was our first time to a Wyndham resort but we've stayed in Playa del Carmen several times. We usually stay at larger resorts but thought we'd try the Azteca because of its close proximity to 5th avenue. We have stayed at both 4 and 5 star resorts in Mexico, the Dominican...

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Helpful?
2Thank Lynn G
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for publishing your wonderful 5 star review on TripAdvisor. It is wonderful to hear that you thoroughly enjoyed your stay during your recent visit to the Riviera Maya. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham Azteca and we are thrilled to see that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 

Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $259 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#38 Top resorts Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#62 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Viva Wyndham Azteca staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side face the south and the afternoon sun, great in the winter months, but maybe too hot in warmer months.”
barbmetz, 6 Apr 2017 | Read review
“try not to get block 3 as it is very close to the entertainment,,. the other blocks are close to the pool”
kellyn623, 30 Mar 2017 | Read review
“A ground floor pool view is better so that you could walk out your sliding doors to direct access to the pool area.”
davem209, 21 Mar 2017 | Read review
“Stayed on the ground floor 1141 musty 1142 noisy at times 1108 looking at the pool privacy an issue 1124 nice room SEE ABOVE”
Oakvillermt, 6 Mar 2017 | Read review
“If mobility is an issue, it would be better to stay on the lower floors. I would request a front ocean view.”
ThankfullRome, 23 Feb 2017 | Read review
5 of 5