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Caracol Suite Hotel

21/06/2017 22/06/2017
1 room 2 adults 0 children
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114 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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Reviewed 3 weeks ago via mobile

Just look at the photos. The room cant be locked, the sheets are dirty, and the crew was terrible!!! They wanted to charge us more than we need to pay. Very bad experience, we recommend to choose another one of the many hostels in playa del carmen.

Thank אברהם י
Oswiecim, Poland
Reviewed 31 March 2017

Good for 2 nights. Just for sleeping. Location is OK - nearby to the beach and 5 th avenue. Simple basic breakfast : coffee, toasts , jam & honey - served for free every morning ( you may take it to the room)

Thank krotasia
Reviewed 18 March 2017 via mobile

We went to playa to have a party weekend so we needed a cheap place just to shower and leave our belongings.... but we didn't party at all because we ended tired from walking and the beach so around 11.30 pm we were ready to sleep and chill. So, we went to the hotel and got ready for bed and...

2Thank MissyMM21
Santander, Spain
Reviewed 7 February 2017

I stayed twice on our trip t Mexico, perfect budget accomodation for under 20$ de night fr two people. The first night was n the upper level, which its n the third floor without elevator so maybe not great for older people not a prblem for us. Big and clean room with TV and insuit bathroom, on the not so...

1Thank collado289
Solvang, California
Reviewed 20 January 2017 via mobile

Hotel was in great location if your going to be walking around. It is close to ADO station and right next to 5th avenue. Hotel also seemed to be going through some remodeling. If you are looking for a place to get a good nights sleep, it's probably not the best place as you can hear all the club music...

Thank laurennt89
Cedar Springs
Reviewed 17 November 2016

My 28 year old son and I spent a week here to attend the OHL Mayakoba Classic on a tight budget. The location is excellent and the staff are nice. The hotel is a bit run down and could use an infusion of cash to do some renovation. My first impression was not so good but the place and people...

Thank kmjohn
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 15 August 2016 via mobile

I booked the junior suite for two nights. It was very spacious and clean. Of course there it's not very luxury but for the price of 30€ per night ok. I wouldn't recommend it for honeymoon but to stay there to visit playa del Carmen I would definitely do it again.

Thank A TripAdvisor Member
Reviewed 1 April 2016 via mobile

I only stayed here for one night, it was cheap but for the price the only thing that I expected was for it to be clean, it was super dirty, it has a good location, if they painted the walls and do a little remodeling the hotel would be a lot different.

Thank Random_traveler101
Quito, Ecuador
Reviewed 23 February 2016 via mobile

Its being remodeled... Paid 35 dollars for a queen size bed one of the "old" rooms. It was ok. The location is awesome! Only spent one night. Did not even had a reservation but the staff was very helpful. The bed and bathroom were nothing special but did the job.

Thank FMR301184
Winnipeg, Canada
Reviewed 26 January 2016

Went with 4 people during the busy xmas time. Location is Excellent and doesn`t get any better. That would be the only reason to stay here. We stayed on the third floor which had a leaky roof over the bathroom as it had just rained. Bathroom smelled mouldy but was functional. Fridge worked, but stove did not and in fact...

Thank Marrcoooo1

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21/06/2017 22/06/2017
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  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The PLAYA SUITES Hotel, located in downtown Playa del Carmen, one of the most beautiful cities in Mexico, offers you the perfect tropical atmosphere for your vacation. This petite hotel is located near the crystal-clear waters of the Caribbean Sea. PLAYA SUITES effortlessly gives you an unforgettable tour of this entire area.A hotel in this unique city needs to let you enjoy the Mexican sun and soak up its brilliance. If you were at PLAYA SUITES Hotel, this pleasure could be yours for as long as you wish.Playa Suites Hotel with a pleasant and cozy atmosphere. Its comfortable facilities and relaxing rooms will encourage to wind down and relax. This gives you even more reasons to stay with us. ... more   less 

Additional Information about Caracol Suite Hotel

Address: Av. 10 entre 24 y 26, Playa del Carmen 77710, Mexico (Formerly Hotel Playa Suites)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $39 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Caracol Suite Hotel 3*
Number of rooms: 20
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Also Known As:
Caracol Suite Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#91 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Caracol Suite Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower levels since no elevator, in our experience ground level best”
collado289, 7 Feb 2017 | Read review
“#18 or 20 are on the top floor, lots of stairs but roof access”
kmjohn, 17 Nov 2016 | Read review
“The room straight from reception has a huge bed.”
JanezZ_11, 13 Dec 2015 | Read review
“Make sure you get a room looking at the stree view, they have a nice balcony where you can eat your meal enjoying the breeze!”
JanellP456, 9 Apr 2013 | Read review
“ask for a room wit minisplit air conditioner instead of a noisy window unit. Take your own towels.”
latin26, 3 Jan 2013 | Read review
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