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Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$410*
US$259*
Great Deal
US$345*
US$410*
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Paradisus Playa del Carmen La Perla
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8,136 Reviews from our TripAdvisor Community

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Showing 5,662: English reviews
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San Jose, California
Reviewed yesterday NEW

They have to fix he beach , activities andt staff. Area is ugly , poor . Music ugly . Is only american environment. The idea and tradiction of mexico or latinoamerica is Lost 100% . The pool close at 6 pm . It was boring experience

Review collected in partnership with Meliá Hotels International
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1Thank Silviajuliana S
Los Angeles, California
Reviewed 2 days ago NEW

Drinks are watered down and Quality and taste of food was poor. Hotel grounds and rooms are very nice,the location of the hotel is terrible as soon as you leave the property the area sourrounding the hotel is like a slum, not very safe.

Review collected in partnership with Meliá Hotels International
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2Thank anitamU7624XA
Rancho Palos Verdes, California
Reviewed 2 days ago NEWvia mobile

I just got back from a wonderful week at this all inclusive resort. The previous reviews don't need to be repeated, but I can say all their compliments were very accurate. Personally, I would like to thank and compliment both Alma and Stephanie for their personal treatment and care, and especially their warm personalities and gracious nature. Because of their...

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1Thank lindashap
Houston, Texas
Reviewed 2 days ago NEWvia mobile

This is a review for the royal service experience at the Paradisus La Perla. We can not speak to the non-royal service experience but we had an excellent time during our stay. We have been to several Mexican resorts in the area and always choose the upgrade 'preferred club' option. I can say that at this resort you get the...

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5Thank JayL1111
Kalamazoo, Michigan
Reviewed 2 days ago NEW

This was our fourth trip to Paradisus in 1.5 years. In general it has been one of the best all-inclusive resorts that we have visited and we have been going to Mexico at least once per years for the past 15 years. The staff at the restaurants, pools and bars are very attentive and some even remembered us from previous...

Review collected in partnership with Meliá Hotels International
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1Thank Grovecb
Las Cruces, New Mexico
Reviewed 2 days ago NEW

We received an excellent (for this hotel) room with a partial view of the ocean. (To be fair, there are no "ocean view" rooms; too much foliage.) The hotel is nice, with large, clean rooms and the grounds well kept. However, there are two things at an all-inclusive resort that are the worst: wristbands and dinner reservations. Paradisus has both....

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3Thank nmgirl61
Washington DC, District of Columbia
Reviewed 3 days ago NEW

My husband and I visited for his 25th birthday and I must admit the property was well kept. However we had trouble checking in and checking out. If you are looking to turn up this is not the place for you.They did have a night club but the dj played music from 2001. For the most part the resort was...

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1Thank talayaford13
Simi Valley, California
Reviewed 3 days ago NEW

We come to this resort every year!!! The service, food, location, and resort are top notch!!! We've stayed at many resorts but always come back here. There are many restaurants and choices to choose from. Definitely recommend! You won't be disappointed

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Thank Monica M
Sherwood Park, Canada
Reviewed 3 days ago NEW

We took a long time to research and decide where to stay in Playa and I'm so happy La Perla was where we ended up! We stayed in the Royal Service area and it was certainly worth it. Our butler, Christian, was attentive and helped us with everything we needed. We were offered things like different kinds of pillows -gel,...

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2Thank KarlaFunWithFlags
Tampa, Florida
Reviewed 3 days ago NEWvia mobile

This is an "all inclusive" resort and for the most part, very nice and clean. The bars consistently ran out of Jack Daniels so even though I probably only drank 3-4 cocktails a day they were seldom what I wanted. The food was simply average and the better "restaurants" a challenge to get into. The food through room service was...

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Helpful?
1Thank Bill C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $406 - $1,158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Prodigios Interactivos SA, Hotels.com, Travelocity, Hotwire, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#16 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#19 Luxury Hotel in Playa del Carmen
#20 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
945 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only top floors offer glimpse of ocean”
nmgirl61, 22 May 2017 | Read review
“Go for a ground floor room...noise was not a problem at all.”
EmptyNester5516, 20 May 2017 | Read review
“Pool view rooms might be noisier than you want”
SGWsprite, 17 May 2017 | Read review
“If you want to see the ocean you need to book a room 3rd floor or higher.”
Busymom312, 17 May 2017 | Read review
“There are no real "ocean view" rooms. I think you could upgrade to their private VIP section which had more ocean view options but the cost was ridiculous, could have stayed somewhere else for the price of the upgrade. They will try to upsell you when you check in. We did not opt for a swim up pool room and we are glad we did not as they were not as private as is advertised - you not only share the area with all the other swim up suites next to you but there is also an entrance/exit that faces the main pool area although we didn't see just anyone enter this area either. ”
107candicem, 16 May 2017 | Read review
5 of 5
Melia.com
US$259* /night
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Booking.comUS$345
TravelocityUS$410
Orbitz.comUS$410
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Prices are for 1 room, 2 adults
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