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Paradisus Playa del Carmen La Perla

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Paradisus Playa del Carmen La Perla
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7,996 Reviews from our TripAdvisor Community

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Showing 5,563: English reviews
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Reviewed yesterday NEW

It's our 4th time at Paradisus resort and 2nd at Paradisus La Perla. Unfortunately, this trip was not as enjoyable as the last time, since the service has degraded. Here are some observation with pros and cons: Cons: ⁃ Towel card system: 1 towel per person. Before it was unlimited for everyone, now only royal services can have unlimited amount...

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3Thank sonechka35
Cancun
Reviewed yesterday NEW

This was a nice resort, very clean with great service. We did the royal which opened up so new experiences for us. The food was excellent. They lack on entertainment and the beach area is ok but the ocean is very rocky with seaweed.

Review collected in partnership with Meliá Hotels International
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Thank Brian S
Reviewed yesterday NEWvia mobile

Fantastic resort in every way. Rooms were beautiful, food was great-both in quality and variety. Spa was superb. The ambience was tranquil and the massage was equal to the best I've had. Staff were polite and attentive throughout the stay.

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Thank Sheryl S
Frisco, Texas
Reviewed yesterday NEW

Misleading as an Adults All Inclusive. The common area of restaurants was more kids and families than adults. Couldn't make reservations anywhere for dinner at decent times because the families got the preferred times. Night time entertainment was poor. Food quality was poor.

Review collected in partnership with Meliá Hotels International
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1Thank Arne C
Reviewed yesterday NEW

There is a family section and an adults only section SUPPOSEDLY. Ha! We were at the adults section because we left our children at home. Adults would go to the bar and let their children run around. Literally. They have their balloon swords and they are sword fighting right in the bar. They are running around everywhere. A lady sitting...

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1Thank Erin C
Casper, Wyoming, United States
Reviewed yesterday NEW

We spent a week here. I was not impressed with the restaurants and their offering. For the money spent, we have had better experiences elsewhere in the Riviera Maya. We specified we wanted a King bed. They pushed two double beds together, which was not the most comfortable sleep.

Review collected in partnership with Meliá Hotels International
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Thank Paul J
Fremont, California
Reviewed 2 days ago NEW

Everything was great and I would recommend this resort to my family and friends. We really liked this modern and luxury resort with many different restaurants, amenities and quiet places. We'll come back next year.

Review collected in partnership with Meliá Hotels International
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1Thank Mila S
Post Falls, Idaho
Reviewed 2 days ago NEW

I thought this place was really nice, the only reason I didn't give it a 5 is because there was no real authentic Mexican food, in the main buffets, it is a very nice place and the staff are great, but I would like to eat Mexican food when in Mexico, without having to leave the resort to find it.

Review collected in partnership with Meliá Hotels International
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Thank KCPauly
Pepper Pike, Ohio
Reviewed 3 days ago NEW

Paradisius resort is the perfect resort for families of all ages. They not only have activities for infants to octogenarians they have separate facilities. It works perfectly. The food is great but the people of the resort are the best we have experienced.

Review collected in partnership with Meliá Hotels International
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Thank jamieelizabethc
Ballykelly, United Kingdom
Reviewed 4 days ago NEW

Paradisus Playa del Carmen La Perla is one of those hotels you walk past on holiday and think "I wish." Family and I stayed here for a wedding for a week and I couldn't have asked for better! The place is beautiful and immaculate and the staff couldn't do enough to help you! The rooms are more than amazing, I...

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1Thank Kylie_G88

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $432 - $1,228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
909 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up rooms are nice. We had a room with hollow walls and ceilings it appeared because every morning we heard the workers roll by in their work carts and heard every footstep of the the upstairs guests.”
444arnec, 25 Apr 2017 | Read review
“I would not recommend the standard suite if you want a King size bed. One would be wise to upgrade and spend more money.”
284paulj, 25 Apr 2017 | Read review
“1 bedroom suite”
214milas, 24 Apr 2017 | Read review
“The rooms are really nice”
KCPauly, 24 Apr 2017 | Read review
“There are many choices to fit your needs. Pay attention to what the offers are as they matter in your overall access.”
jamieelizabethc, 23 Apr 2017 | Read review
5 of 5