We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Perla
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

7,583 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 5,260: English reviews
Cincinnati
Reviewed yesterday NEW

We stayed for our 20th Wedding Anniversary & were pampered from the moment we arrived. We had gorgeous photos taken on the beach by the hotel's "Outdoors Photo". Food & service were incredible. Paola even arranged for flowers & a bubble bath complete with rose petals, champagne and chocolate covered strawberries in our room, on our special day. Our experience...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank Traci M
Texas
Reviewed yesterday NEW

Better late than never...We stayed at the Paradisus La Perla in August 2016, reserved a Royal Service Jr Suite and on check in were upgraded to a One Bedroom Master Suite. We did let them know we were celebrating our 26th Anniversary. I also went on the Melia website and signed up for their Melia Rewards which gave us points...

 Report
Helpful?
Thank HMOM
Berlin, Germany
Reviewed yesterday NEW

We spent 10 days at Paradisus Playa del Carmen and loved every second of it. We were in the Royal Service Wing - the rooms are very spacious, have great bathrooms (double rain-shower and Jacuzzi style bath tub as well as a King-Size Bed, which for us was unfortunately too soft and we told the Hotel) and a terrace. The...

 Report
Helpful?
1Thank Ruediger S
Victoria, Canada
Reviewed yesterday NEW

This was a magnificent, modern and spotless hotel with a superb pool, activities (both in the day and night) and service. We highly recommend this for any couple looking for a week in the sun. We were especially impressed with the service of Eduardo and Rodrigo in The Grill (we went there three times!) and Alberto (always smiling) in Melo.

 Report
Helpful?
1Thank AJDubs
Reviewed 2 days ago NEWvia mobile

We loved every bit of our trip to the Parsdisus Playa del Carmen! Service was amazing (butler service was worth the extra money) and I've never had such good food on vacation. Not kidding. Napoleon was our butler, and so amazing for us. Every night there was some sort of surprise in our room, and the whole experience was just...

 Report
Helpful?
5Thank Nicole L
Metz, Lorraine, France
Reviewed 2 days ago NEW

Everything at La Perla was perfect! All the staff were accommodating and delightful, especially our butler, Neftali!! He always had a surprise waiting for us whenever we came back to our room :) Our favorite breakfast restaurant was Hadar because Rafael always took care of us and Carolina made wonderful cappuccinos!! We also booked the honeymoon package, which was absolutely...

 Report
Helpful?
2Thank Amy B
Reviewed 2 days ago NEWvia mobile

Loved our trip to Paradisus playa Del carmen! Everyone is so nice and cheerful. Food & service is amazing! Our favorite server is Christian Rosas who works the morning buffet @ Hadar Grill... such a nice guy and made sure we were well taken care of!

 Report
Helpful?
2Thank Talia B
Solon
Reviewed 3 days ago NEWvia mobile

We had a great trip to Mexico and paradisus. The rooms were a good size for four people and the kids loved the swim out feature. A good way to escape the crowds, although the resort never felt too full during the holiday season. The food was good overall, better in the dinner restaurants as the buffets get old after...

 Report
Helpful?
2Thank Todd R
Antwerp, Belgium
Reviewed 3 days ago NEW

We stayed 1 week at La Perla and had the most amazing time. Our room, junior suite royal service had a peacefull overlook mangroveview. During daytime, the music from the pool was often to loud. The food in the restaurants is the best. The girls at the reception gave us every day a warm welcome, thanks Zahiye :-). Very good...

 Report
Helpful?
4Thank wendygielen
Reviewed 5 days ago NEW

– the food was amazing – room was massive – jacuzzi in your patio: win – nespresso in the room – pillow menu – concierge dedicated 24 hrs – private beach – varied choice of restaurants: we loved the Japanese – lovely spa (not included in the fee); fabulous massage by David – location: we drove to Chichen Itza and...

 Report
Helpful?
3Thank Valeria A

7,166 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6347)
Viewed
Dining (745)
Viewed
Room/Suite (904)
Viewed
Bathroom (168)
Viewed
Business Centre/Function Rooms (13)
Viewed
Pool/Beach Area (1064)
Viewed
Hotel & Grounds (981)
Viewed
View from Room (219)
Viewed
Family/Play Areas (62)
Viewed
Other (2191)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (768)
Viewed
Alberca (45)
Viewed
Alberca Royal Service (22)
Viewed
Amenities (100)
Viewed
Beach (25)
Viewed
Luxury Jr. Suite Swim Up (82)
Viewed
Master Ocean View Room (92)
Viewed
One Bedroom Suite (56)
Viewed
Presidencial Room - Royal Service (141)
Viewed
Dining (52)
Viewed
Royal Service Ocean View (78)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (8)
Viewed
Bathroom (3)
Viewed
Dining (10)
Viewed
Family/Play Areas (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.5 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#29 of 213 in Playa del Carmen
6,164 reviews
16.8 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,448 reviews
5.7 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,665 reviews
Show Prices
Show Prices
Show Prices
18.9 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
10,965 reviews
14.7 km away
Secrets Maroma Beach Riviera Cancun
2.5 km away
Playacar Palace
Playacar Palace
#18 of 213 in Playa del Carmen
3,939 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $494 - $994 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Prodigios Interactivos SA, Expedia, Hotels.com, Travelocity, Orbitz, Jetsetter and Hotwire so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
765 questions
Ask a question

See all questions (765)

Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The private swim up was perfect - we could access the pool right from our patio!”
 of 5 bubbles AmyB527, 15 Jan 2017 | Read review
“Make sure you snatch one of the Junior Suites in La Perla and try the Jacuzzi –”
 of 5 bubbles valeriaa971, 12 Jan 2017 | Read review
“La perla has an amazing view and rooms are very spacious!”
 of 5 bubbles andresa672, 12 Jan 2017 | Read review
“Room #1031 with a Swim up is great!”
  • Swim up
  • Whirlpool
  • Room 1031 bedroom
 of 5 bubbles cattivaxox, 7 Jan 2017 | Read review
“rooms surrounding the pool can get noisy during the day”
  • Beautiful pool grounds
  • Bathroom in larger Master Suite
  • Living area of smaller Suite
  • The
  • Living area of larger Master Suite
  • Living area of smaller Suite
 of 5 bubbles debbies192, 6 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay