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25/12/2017 26/12/2017
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    Paradisus Playa del Carmen La Perla

    5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
    011 65 3158 4320
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    25/12/2017 26/12/2017
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     49 people are viewing this hotel
    US$690
    US$522
    SAVE US$168
    US$580
    US$690
    Traveller (7610)
    Room & Suite (1694)
    Pool & Beach (1381)
    Paradisus Playa Del Carmen La Esmeralda
    7,709 reviews
    #30 of 213 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    277 reviews
    #25 of 213 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #152 of 213 hotels in Playa del Carmen
     
    Family Concierge at Paradisus La Esmeralda
    151 reviews
    #106 of 213 hotels in Playa del Carmen
     
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “royal service” (1,886 reviews)
    “mole” (517 reviews)
    “the grill” (516 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa del Carmen La Perla
    Special Offer: Up to 15% MeliáRewards
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    Paradisus Playa Del Carmen La Esmeralda
    7,709 reviews
    #30 of 213 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    277 reviews
    #25 of 213 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #152 of 213 hotels in Playa del Carmen
     
    Family Concierge at Paradisus La Esmeralda
    151 reviews
    #106 of 213 hotels in Playa del Carmen
     
    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (9,303)
    There are newer reviews for Paradisus Playa del Carmen La Perla
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    1,121 - 1,125 of 6,417 reviews

    Reviewed 31 January 2017

    Miguel was our favorite concierge. He helped us in many ways, even some that we never even asked for. The entire experience was great, but having Miguel to arrange and suggest things, it was perfect. The food and beach were highlights, and our room was...More

    1  Thank petervern0n
    Response from QD_Paradisus, Guest Service at Paradisus Playa del Carmen La PerlaResponded 2 February 2017

    Dear petervern0n, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with our team as we are certain that they will be glad to read such remarkable notes. We truly hope to have...More

    Reviewed 31 January 2017 via mobile

    We started off the night with poor service by our hostess and original waiter, waiting almost 15 minutes with empty water glasses. Then Filiberto was our waiter and was fantastic. The food and entertainment were incredible as well.More

    Thank Penny S
    Response from QD_Paradisus, Guest Service at Paradisus Playa del Carmen La PerlaResponded 2 February 2017

    Dear Penny S, Thank you for your feedback regarding La Palapa restaurant. We will make sure to show your comment to the managment. However, we are glad that Filiberto took care of the situation and provided you a fantastic service. We truly hope to host...More

    Reviewed 31 January 2017

    My husband and I got married at Paradisus Playa Del Carmen La Perla in January of 2017 and we had the time of our lives. From the moment we arrived at the hotel we were in awe of how beautiful the resort was and how...More

    2  Thank michaeldelnegro84
    Response from QD_Paradisus, Guest Services at Paradisus Playa del Carmen La PerlaResponded 31 January 2017

    Dear michaeldelnegro84, We would like to thank you for choosing our resort as your host on your gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very...More

    Reviewed 31 January 2017

    Our last trip to MX we thought would be our last - it was that bad. (Catalonia Playa Maroma) So it was with great trepidation we tried it again. This resort was a pleasant surprise with great food, great service and great drinks. Venancio Corzo...More

    Thank mxtraveler122
    Response from QD_Paradisus, Guest Service at Paradisus Playa del Carmen La PerlaResponded 31 January 2017

    Dear mxtraveler122, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Mexican...More

    Reviewed 30 January 2017 via mobile

    Food was great. Service was great. Pool was great. Room was too big and we felt guilty using it. The beach was pretty awful, rocky and a long way from everything. If you enjoy walking your legs off stay here. We like smaller resorts that...More

    1  Thank MoparMan52
    Response from QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La PerlaResponded 31 January 2017

    Dear MoparMan52, I am Aldo Delgado, the Guest Experience of Paradisus Playa del Carmen. Thank you for sharing your feedback with us. We truly hope to have the honor of welcoming you back in our beautiful paradise. Providing LUXExclusive® to your getaway, Aldo Delgado Betancourt...More

    Paradisus Playa Del Carmen La Esmeralda
    7,709 reviews
    #30 of 213 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    277 reviews
    #25 of 213 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #152 of 213 hotels in Playa del Carmen
     
    Family Concierge at Paradisus La Esmeralda
    151 reviews
    #106 of 213 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Pool
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$320 - US$1,124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #14 Spa Hotel in Playa del Carmen
    • #16 Romantic Hotel in Playa del Carmen
    • #17 On the Beach Hotel in Playa del Carmen
    • #17 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 393
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Prodigios Interactivos SA, Orbitz, Hotels.com, Hotwire, Travelocity, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
    Add Photo Photos
    Traveller (7610)
    Room & Suite (1694)
    Pool & Beach (1381)
    Dining (928)
    Hotel & Grounds (4112)
    Bathroom (213)
    Family and Play Areas (69)
    Business Centre & Event Rooms (19)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Family Concierge at Paradisus La Esmeralda
    151 reviews
    .36 km away
     
    Paradisus Playa Del Carmen La Esmeralda
    7,709 reviews
    .14 km away
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    .43 km away
     
    Royal Service at Paradisus La Perla
    277 reviews
    .19 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    537 reviews
    .07 km away
    Bana Restaurant
    131 reviews
    .10 km away
    Mole
    114 reviews
    .15 km away
    Fuego
    33 reviews
    .05 km away
    Nearby Attractions
    Playa Punta Esmeralda
    311 reviews
    .56 km away
    Cenote Misterio Maya
    111 reviews
    1.45 km away
    Galeria Luis Sottil
    27 reviews
    .47 km away
    Centro Ceremonial Kohunlich
    10 reviews
    1.15 km away
    Ask a question
    Questions & Answers
    blowmegmaii
    13 December 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear blowmegmaii, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you for breakfast and lunch you don't need a reservation. Reservations are just required for dinners. Please feel free to... More
    0
    Votes
    Google Translation
    Room Tips
    "Instead of always knocking on the door for mini bar or turndown service use a card to hang on your door"
    Read review
    "There is a kids section and an adults section."
    Read review
    "we had a jacuzzi on the balcony as well as in the room. rooms are new and renovated. very nice design."
    Read review
    "We booked a swim up suite and the room was way more than we had expected. although the main pool closes at 7..."
    Read review
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