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Paradisus Playa del Carmen La Perla

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GreenLeadersPlatinum level
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Paradisus Playa del Carmen La Perla
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7,715 Reviews from our TripAdvisor Community

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Showing 5,351: English reviews
Midlothian, TX
Reviewed 14 July 2016

Wow. So much more than I expected! We stayed in a Master Suite Swim Up with Royal Service. Upon arrival from the airport shuttle we were greeted with hot towels and whisked to the VIP concierge via golf cart. This is a magical concierge with aromatherapy and enchanting music...you know you are somewhere special. They said welcome home...and I thought...

Review collected in partnership with Meliá Hotels International
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3Thank Chastity K
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Dallas, TX
Reviewed 13 July 2016 via mobile

Food was excellent especially for all inclusive. The liquor was great quality as well. They are hyper vigilant about cleaning your room ( several times a day) Also, our butler kept us in task so we didn't have to remember to make dinner reservations . Overall, would highly recommend.

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1Thank ljosephs
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Covington, Washington
Reviewed 13 July 2016

It was my first trip ever to Mexico and we did a lot of research and planning. Paradisus La Perla was by far the most beautiful place I've ever stayed. The guest services were outstanding from Check-in, to the spa, to our lady who made up our room everyday. All of the restaurants we ate in were fantastic. The service...

Review collected in partnership with Meliá Hotels International
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1Thank BriefsH
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Denver, Colorado
Reviewed 13 July 2016

We scheduled a wedding at this hotel. Very unorganized Our guest got an email a week before departure that they will be moving them to a property in Cancun due to being over booked. After, we worked out this with the hotel which took days nothing was offered to my family or my husband and I due to their mistakes...

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4Thank kristinsS3945QA
Chippewa Falls, Wisconsin
Reviewed 13 July 2016

We had a stunningly beautiful ocean view from our room and endless drinks poolside courtesy of the phenomenal service provided by Inocencio and Alfredo. The staff on the Royal Service side of the resort was amazing. Treat them well and they will return the favor. It was also nice that the pool was heated, as our weather was cooler and...

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1Thank WisconsinMomOf2
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

B/a
Reviewed 13 July 2016

Very clean rooms. You leave come back to your room all your belongs are put away room is cleaned every time return to your room. Mini bar always stocked. Room service all night. Great night clubs and great food. Mini honeymoon for my husband and I while we was there for a wedding

Review collected in partnership with Meliá Hotels International
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1Thank shericer2016
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Houston, Texas
Reviewed 12 July 2016

We booked Paradisus Playa del Carmen La Perla for our honeymoon and we booked the Royal Service! Best experience ever. The employees were so attentive and cordial. The personal butler was the absolute best! We will be back for sure!

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3Thank 73tc2016
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Pittsburgh, Pennsylvania
Reviewed 12 July 2016

The property was extremely clean, and beautifully manicured. The restaurants were exceptional- plenty of variety from Mexican, to Italian to Argentinian. The food was wonderful. Every place was properly identified and very close to get to. The buffets were great a variety of foods and yummy homemade ice cream. My two daughters and I had an awesome time. Will definitely...

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4Thank V7441ISlindap
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Montgomery, Texas
Reviewed 11 July 2016

Other than the humidity, the resort is a fantastic place to go. Beautiful place to have your wedding. Lots of great food. Everyone is very helpful & nice & polite. Nothing negative to say at all. I happen to be sick & went to the gift shop. They did not have the item I needed but the employee knew what...

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2Thank ronaldeugenem
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

Florence, South Carolina
Reviewed 11 July 2016

Very plesaed with how clean and well kept everything was. The staff was excellent! We ordered room Service and were very pleased. The grounds were well groomed. The pool area was well maintained Our overall experience was very satisfying!

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1Thank williamtP7551EB
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $487 - $1,241 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms facing the ocean, looking across the property. This gave us morning sun and afternoon shade on our deck. JUST PERFECT.”
 of 5 bubbles peterp665, 18 Feb 2017 | Read review
“For a peaceful and private room, get an ocean-facing, swim up room.”
 of 5 bubbles U3790YZkimw, 16 Feb 2017 | Read review
“some rooms on the main floor offer you access to a pool at your doorstep.”
 of 5 bubbles M9338RKmaureenm, 16 Feb 2017 | Read review
“Master suite was amazing and comfortable! ”
 of 5 bubbles ilonar921, 15 Feb 2017 | Read review
“No need to go to the restaurant that charges extra. The other restaurants are great. Don't be afraid of asking for a double serving.”
 of 5 bubbles mag2mat, 15 Feb 2017 | Read review
5 of 5