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Iberostar Tucan is absolutely the best resort I have visited. The beach and water are second to none! I was shoulder deep and could still see my feet. The sand is pearly white and is cleaned thew out the day. Drinks are cleared immediately. The...More
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I travelled with family and friends to this hotel staying two weeks, the age range of the three youngest was15 to 20. This is a lovely hotel if you like wild life which we all did, however, be prepared for the monkeys to come onto...More
Excellent hotel. Beautiful surroundings. Public relations and staff are very attentive to your needs. Would recommend this hotel to my family and friends. Will definitely return. Animation and nightly shows are top quality. Specialty restaurants are delicious. Staff is courteous and friendly.
NIce rooms, clean, excellent maid service. Unfortunately when we checked in we had reserved 2 rooms with 2 double beds. They gave us 2 rooms with 1 king bed in each and told us they were booked and would try to change the next day....More
We did a multi-family group vacation at the Iberostar. Half of us were in the Tucan and the others in Quentzal. The two are in the same compound and cannot tell when you are in one versus the other except for the two lobbies. All...More
2 Thank LoveVirginia
Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 5 days ago
It was a pleasure to have recently welcomed your family group to IBEROSTAR Tucan & Quetzal.
We are happy to know that you greatly enjoyed our food, natural surroundings and staff services and that you had a memorable time with our wildlife and...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$176 - US$939 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Family Hotel in Playa del Carmen
#16 Green Hotel in Playa del Carmen
#24 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
Non-Smoking Rooms ,
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Iberostar Playa Del Carmen ,
Iberostar Tucan Mexico ,
Iberostar Tucan Playa Del Carmen ,
Playa Del Carmen Iberostar ,
Iberostar Tucan Quetzal ,
Iberostar Tucan Playacar ,
Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
Hi, I have been reading a lot of internet discussions regarding this situation only because I booked a trip to Iberostar Tucan, and I now feel very uneasy about going but of course I already paid for my flight and this... More
Hi, I have been reading a lot of internet discussions regarding this situation only because I booked a trip to Iberostar Tucan, and I now feel very uneasy about going but of course I already paid for my flight and this resort. I'm taking my mother and don't want to tell her my fears. My god, a vacation and I feel terrified and not even there yet. If we want to stay alive I guess we will not be drinking alcohol, only bottled water, but who knows what new thing will happen to kill off the guests. I think this will be my last vacation abroad unless someone knows of a place to visit where there is no crime. Reading many articles over the internet will give you a better idea of what is going on. Apparently people who witnessed these incidents at certain resorts from Cancun down to Akumal were told they couldn't put their reviews on here, as of today I realize I can not trust any travel correspondence. But its up to the readers what they need to believe, nobody is safe is my only feeling. Best of luck to you.