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01/10/2017 02/10/2017
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    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    01/10/2017 02/10/2017
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    US$277
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    Traveller (7715)
    Pool & Beach (1922)
    Room & Suite (831)
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    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (503 reviews)
    “howler monkeys” (196 reviews)
    “jungle area” (155 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Sandos Caracol Eco Resort
    12,779 reviews
    #80 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,284 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,481 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (6,600)
    There are newer reviews for Iberostar Tucan Hotel
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    11 - 15 of 4,608 reviews

    Reviewed 2 weeks ago via mobile

    Most beautiful and clean beach we have been too. Swimming was large and the kids enjoyed swimming all day despite the rainy weather. Great services in the restaurants, front desk, room service, etc. Food was great and lots of variety. Specific shout outs to Male,...More

    3  Thank MLAW77
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 1 week ago

    Dear guest, Thank you for having your family vacation and birthday celebration at IBEROSTAR Tucan & Quetzal. We are happy to read that you had a fantastic experience and that all your party was pleased with all our services, activities and attentions from our staff....More

    Reviewed 3 weeks ago via mobile

    This is my 4th time in Mexico and by far this is the best resort I have ever stayed at. The staff is incredibly helpful. The fastest check in and check out I have ever experienced. Rebeca, our room cleaning lady, went above and beyond....More

    8  Thank IHPS F
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 1 week ago

    Dear guest, We would like to thank you for the opportunity to host you at IBEROSTAR Tucan & Quetzal. It is truly wonderful to read that everything in your experience was enjoyable and pleasant from our housekeeping service to our fun entertainment and lovely environment....More

    Reviewed 3 weeks ago

    On arrival it was very simple to check in and taken to our room which was kept extremely clean with fresh towels daily and sheets every third day. A mini bar which was always filled up daily. Air con worked very well but only one...More

    6  Thank Jill64K
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 1 week ago

    Dear guest, Thank you for having your recent family holiday at IBEROSTAR Tucan & Quetzal. It truly pleases us to read that you had a great time at our facilities and that our lovely grounds, amazing beach area, accommodating staff and fun entertainment team were...More

    Reviewed 4 weeks ago via mobile

    I hate to even write this. I am truly a fair reviewer and my reviews are viewed constantly. This was my 3rd visit to this resort. My husband and I brought our 7yr old. Oh my... so much has gone downhill. It saddens me. This...More

    13  Thank Rachelmenh
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 1 week ago

    Dear guest, Firstly, we would like to express our gratitude for having returned to IBEROSTAR Tucan & Quetzal on your recent family vacations. We deeply regret that your experience was not as satisfactory as usual. Every concern presented or expressed by our guests is taken...More

    Reviewed 4 weeks ago

    We arrived on 8/12 and stayed for 5 days. We had an absolute BLAST!!! And the food... OMG!!! I am still thinking about those tacos...The staff was amazing as well. Very friendly and accommodating. We usually visit Adult only properties, but this one was children...More

    3  Thank 2013DavisSims
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 3 weeks ago

    Dear guest, We would like to thank you for having chosen IBEROSTAR Tucan & Quetzal as your recent destination spot. It pleases us to read that you had such a fantastic vacation enjoying our food offer and delicious tacos! We appreciate your kind mention to...More

    Sandos Caracol Eco Resort
    12,779 reviews
    #80 of 211 hotels in Playa del Carmen
     
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    4,284 reviews
    #36 of 211 hotels in Playa del Carmen
     
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    Illusion Boutique Hotel by Xperience Hotels
    1,481 reviews
    #49 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$188 - US$524 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Playa del Carmen
    • #16 Green Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #25 Top resorts Hotel in Playa del Carmen
    • #32 Spa Hotel in Playa del Carmen
    • #35 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, VISIT US, INC. , Orbitz, Travelocity, TravelUp, Booking.com, Cheap Tickets, Hotwire and getaroom.com so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (7715)
    Pool & Beach (1922)
    Room & Suite (831)
    Dining (615)
    Hotel & Grounds (4546)
    Family and Play Areas (112)
    Business Centre & Event Rooms (41)
    Bathroom (34)
    Nearby
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    1.18 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tlsmalone
    21 September 2017|
    Answer
    Response from FAZYB | Reviewed this property |
    The buffet restaurant does not need reservations. There are actually 2 buffet restaurant. One in the Tucan and the sister hotel which is a mirror image of the Tucan and really is part of the Same hotel, although it is two... More
    0
    Votes
    Oldfartz
    20 September 2017|
    Answer
    Response from Lesley T | Reviewed this property |
    absolutely every juice you can think of and yoghurt drinks x
    0
    Votes
    MPA-UK
    19 September 2017|
    Answer
    Response from Lesley T | Reviewed this property |
    we where in 17 facing the gardens and had daily visit from a monkey. they get around! as long as its a top floor room you should see monkeys x
    0
    Votes
    Room Tips
    "When you check in, ask to see a map of the resort before they confirm your room and then ask for a building..."
    Read review
    "block 16 is close to the lobby/nightshow/breakfast restaurant short walk to the beach however, you will see..."
    Read review
    "Ocean front rooms are the best"
    Read review
    "Building 10 is by the beach, building 19 is by the lobby"
    Read review
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