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Iberostar Tucan Hotel

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Traveller (8186)
Pool & Beach (2010)
Room & Suite (896)
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Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(476 reviews)
“howler monkeys”(217 reviews)
“jungle area”(162 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
3 Jul4 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,033)
There are newer reviews for Iberostar Tucan Hotel
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4,810 results
Traveller rating
2,872
1,344
380
135
79
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2,872
1,344
380
135
79
Show reviews that mention
All reviewsstar friendshowler monkeysjungle areaspecialty restaurantsswim up bardressel diversjapanese restaurantate at the japanesetowel hutpool beachgated communityother resortsemailed the hotelmagic showcab rideplenty of chairsapple vacations
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11 - 15 of 4,810 reviews
Reviewed 3 weeks ago via mobile

Amazing hotel and staff. Could not find anything negative to say. Rooms lovely and comfortable beds and maid did a good job each day. Hotel staff all so helpful and friendly. My son adored the kids club team and could not wait to go back...More

4  Thank jojob1988
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 2 weeks ago

Dear guest, We are thankful for having recently welcomed you at IBEROSTAR Tucan & Quetzal. It gives us great pleasure to read that everything about your experience was satisfactory, highlighting our lovely facilities and amazing staff to whom we will gladly share your compliments. It...More

Reviewed 3 weeks ago

After our horrific experience in the Dominican Republic in a large, 3,000+ hotel, we decided that this year we would look for a smaller property which still offered the family resort feel. We nailed it. The hotel is big enough to have what you need...More

3  Thank Kevin P
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 2 weeks ago

Dear guest, Thank you for the opportunity to host you at IBEROSTAR Tucan & Quetzal. It is of great pleasure to read that our hotel services, accommodating facilities, charming layout with its beautiful roaming wildlife and attentive staff achieved your family satisfaction and provided what...More

Reviewed 4 weeks ago via mobile

Great resort,very well taken care of. Workers are very friendly and always ready to help. I went there with friends and they all loved it, we've been to many resorts , so the only thing that we didn't like was the the food was always...More

5  Thank marina a
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 4 weeks ago

Dear guest, Thank you for having your recent vacation at IBEROSTAR Tucan & Quetzal. We are happy to read the positive aspects that made you enjoyed a pleasant experience, highlighting our staff service and accommodating facilities. On the other hand, we are sorry to hear...More

Reviewed 4 weeks ago via mobile

Fantastic hotel! All inclusive superb, just pile the drinks on you around the pool and you can eat whenever you like, tried the Mexican, Japanese and steakhouse restaurants, all good! Loads of animals scattered around hotel grounds for extra entertainment. Nightly shows were ok but...More

2  Thank dgibbs8679
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 4 weeks ago

Dear guest, Thank you for having spent your vacation at IBEROSTAR Tucan & Quetzal. It is great to read that you had such a wonderful time at our resort, enjoying our drink service, our restaurant venues and the charming roaming wildlife. We appreciate your entertainment...More

Reviewed 17 May 2018

very nice place beach beautiful very long and clean a lot attractive on the beach rooms nice and clean refrigerator always full with beers champagne and snacks restaurant great a lot different Manu overall great place to stay coco bongo we went for my birthday...More

1  Thank LegiaW67
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 4 weeks ago

Dear guest, Thank you for spending such a special occasion at IBEROSTAR Tucan & Quetzal. We are happy to read your experience was a memorable one and that you enjoyed our lovely beach, tasty gastronomic offer and amenities. We hope for the pleasure of hosting...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$174 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$174 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8186)
Pool & Beach (2010)
Room & Suite (896)
Dining (636)
Family and Play Areas (132)
Amenities (65)
Business Centre & Event Rooms (41)
Questions & Answers
Ask a question
beckrz
3 June 2018|
Answer
Response from Missy G | Reviewed this property |
Yes there is actually a cigar bar there! I believe on the Quetzal side
1
Vote
colh11
3 June 2018|
AnswerShow all 3 answers
Response from Missy G | Reviewed this property |
I’m not 100% sure but there is a strong chance that there will be one in the towel bar.
1
Vote
Marek T
21 May 2018|
Answer
Response from Eric K |
they were not a big use for us because it will still cost you $ ,depends how much you want to spend ,it was not a big savings for us.
0
Votes
Room Tips
"Bring a camera and take photos of the nature area and animals"
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"Some rooms are located near loud birds. It was fun for us, but would probably request to be somewhere else in..."
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"Chose the preferencial place rooms. Around number 13 to 11 in the Tucan"
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"Block 10 offers excellent beach views, is close to the buffet and essential amenities."
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