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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,280 Reviews from our TripAdvisor Community

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Showing 4,461: English reviews
Rutherford, New Jersey
Reviewed 30 August 2010

We are just back from the trip and have spent 9 days at Iberostar Tucan. The service was great, there is about 8 entertainment guys from 10am to 11pm who try to occupy the guests with various activities. Beach is great, water super nice, we did not experience any rocks in the water. Tennis court are terrible. You can play...

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2Thank Jacpol
Bedfordshire
Reviewed 29 August 2010

Stayed in Tucan mid August, it's going to be hot and humid at this time of year, and it was. I'm not sure why reviewers are complaining about this point, most of the hotel is pretty much open so air conditioning is going to be difficult to acheive. Checked in no problem, found room air-conditioned and clean. Maids always left...

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2Thank Gazzalah
Iowa
Reviewed 29 August 2010

My wife, 11 year old son and I visited the Iberostar Tucan from July 20 thru 28, 2010. It was our first visit to Mexico and overall we had a great time, but there are a few areas that need attention. Unlike some recent posters, our experience with the employees working at the Tucan was first rate. Now I don't...

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4Thank Zoofer
Madison, Wisconsin
Reviewed 28 August 2010

We came to the Tucan with an open mind but expecting the same kind of magical experience that we had last August at the Grand Pallidium. I am a single Mom traveling with 3 teens ages 19, 16 and 13. Our trip did not get off to a great start with Apple Vacations. Our shuttle van had little air conditioning...

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3Thank WorldTraveler10_63
lichfield
Reviewed 28 August 2010

we spent 2 weeks at the iberostar Tucan in August it was clean and offered everything for the family rooms were very bright and welcoming and cleaning staff were efficent . The Buffet restauarnts offered something for everyone although staff were at times not so efficent at clearing tables this appeared to be in the mornings rather than lunch or...

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1Thank jackieven
USA
Reviewed 28 August 2010

Our trip to the Riviera Maya in Mexico was so much fun. We had two adjoining rooms in building 14 (1400 numbered rooms). It was midpoint between the lobby and beach, which was convenient. We had requested rooms near the water to get close to the beach and wanted to stay away from a balcony facing the jungle, which we...

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Thank UsaSailaway
Houston, Texas
Reviewed 27 August 2010

Let me start by talking about the good things: The Hotel is beautiful nice grounds nice beach. We stayed from August 21st. until August 26th. We thought the food was good. There was always something in the menu that we liked. Of course a buffet is always going to have things that are so so. We stuck with the fish...

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Thank tortuga049
Chicago, Illinois
Reviewed 27 August 2010

My family and I, along with a group of friends stayed here upon recommendation to try an Iberostar resort. We are open-minded and by no means picky people nor chronic complainers. We are just an average middle class family from the Midwest who follow the quote, "IT IS WHAT IT IS". So this is how the quetzal/tucan is...... As stated...

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10Thank takme2paradise
Quakertown, Pennsylvania
Reviewed 27 August 2010

For all the skeptics. I traveled with my family last week ( wife and 4 children 15,12,9,and 4)to the IBEROSTAR TUCAN we were all a little skeptical about one thing or another... safety of mexico , the oil, bad reviews etc.. just to tell you all thank god we didnt let it stop us. WE HAD A BLAST!!! the place...

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1Thank MATTL_10
Houston, Texas
Reviewed 26 August 2010

I highly recommend the Iberostar Tucan hotel. The service was spectacular. The location was ideal. The beach outside the hotel was picturesque. The wildlife on the property was amazing. Monkeys were roaming around, peacocks were hanging out in the bar! And the little animals that look like a mix between a tailess squirrel and a chihuahua were precious. Can't wait...

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Thank KimG7

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $269 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#13 Green Hotel in Playa del Carmen
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the south side are quieter but close to the beach. higher floor might be nice to see the sunrise.”
 of 5 bubbles Jose_Enrique, 26 Mar 2017 | Read review
“get a room nicely place in the middle of the resort , exactly midway between the main areas and the beach”
 of 5 bubbles Tennjed420, 17 Mar 2017 | Read review
“Room in building 15 get the full effect (LOUD) of the entertainment. Pass on this one, unless you want to stay up until Midnight”
 of 5 bubbles Megaslim99, 17 Mar 2017 | Read review
“Near the ocean or south facing for noise levels at night”
 of 5 bubbles elizabeth_pierre, 14 Mar 2017 | Read review
“All of the rooms are good, but choose one as close to the beach as possible, and you will be happy.”
 of 5 bubbles Andrew780, 13 Mar 2017 | Read review
5 of 5