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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,205 Reviews from our TripAdvisor Community

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Showing 4,421: English reviews
Dallas, Texas
Reviewed 9 July 2010

We stayed at Iberostar Tucan from june 12 till June 19. My boyfriend and I stayed at the ocean front room. The room was beautiful, spacious, clean, had nice walk in shower and very comfortable bed. The beach was to dream for, white sand, turquoise water and plenty of things to do! We were quite impressed by Mexican, Japanese and...

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3Thank bcbg76
New Hampshire
Reviewed 7 July 2010

We had a very nice time at the Tucan. We had an oceanfront suite and I loved the view and the proximity to the pool/beach/food, etc. We loved walking through the jungle path to go to dinner each night and the open flow of the resort and restaurants was really wonderful. The food was good and we enjoyed the Japanese...

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1Thank LoritheMum
Philadelphia, PA
Reviewed 6 July 2010

This had to be the best hotel I've stayed at so far. The service was unbeatable, they did whatever they could to make our stay enjoyable and they all had the best attitudes. The food was great, both at the buffets and at the restaurants. The beach was nice and I enjoyed sitting at the bars and listening to the...

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1Thank neddyflanders
Mississauga, Ontario
Reviewed 6 July 2010

My husband & I vacationed at the Iberostar Tucan Resort the week of June 17th 2010 to June 24th 2010 on an all inclusive vacation. In short the resort was fantastic. It did not disappoint. The grounds were beautiful, the food great, the beach was beautiful, & the hotel itself was nice and clean. We would definitely return to this...

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7Thank 1vacationer
CA
Reviewed 4 July 2010

We just got home from Tucan / Quetzal. This is our second stay at this resort and our fourth to Mexico. FOOD: EXCELLENT, we had on problems at the restaurants or the buffet. I am a picky eater with food allergies and found lots of food to eat. The reservation restaurants we went to: Steak House, Tropical, Japanese, were wonderful...

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1Thank Littleshabbygirl
Long Beach
Reviewed 3 July 2010

The room was c;lean, however the bed was hard (no boxspring) it was a matress on a concrete slab. The shower was cold, with minimul water pressure. The buffet was aweful, mind you I love buffets, but not this one. I tried to flush a bug down the sink, but when it kept coming up the drain, I put a...

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4Thank Cocatwoman
Warsaw, Poland
Reviewed 2 July 2010

We have stayed at Iberostar Tucan in Playa Del Carmen earlier April this year for 12 days. While booking we have decided for ocean front room and we have got it without any problems or hidden payments. It is recommended as the view over Caribbean Sea is splendid. We were great welcome by Tucan reception staff while arriving and taken...

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4Thank Maze_10
Austin, Texas
Reviewed 2 July 2010

The best thing about Iberostar Tucan is the staff. Everybody is incredibly friendly, smiling, and has a great attitude. The staff, particularly the waiters and activities staffmembers, are enthusiastic and seem to really enjoy their jobs. I never once felt like I was putting anybody out by asking for a favor from a staffmember. Second only to the awesome staff...

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1Thank missmery
Atlanta, GA
Reviewed 2 July 2010

I had stayed at the Iberostar Parisio Beach 2 years ago and liked it much more, but 2 years is a long time and I do not know if the food went down hill their as well. This resort was very attractive and we had 2 very good rooms at near the pool. the staff was excellent. As expected, the...

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2Thank bhweinblatt1
Lexington, KY
Reviewed 30 June 2010

Stayed at Tucan June 22-29 and had a great time in spite of rain/wind 5 of seven days there. Of course, we knew it was the rainy season but decided to chance it. This was our 8th trip to the Mayan Riviera and the 3rd time at the Tucan. It is the only resort we have stayed at more than...

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Thank JayLexington_KY

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $256 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
712 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont get a room across from the theater.”
 of 5 bubbles 84geoffc, 23 Feb 2017 | Read review
“If you like going to bed before 10pm you should get a room closer to the beach so you won't hear the noise or music coming from the theater.”
 of 5 bubbles ilg7, 21 Feb 2017 | Read review
“10 block or 13 is close to everything pool and ocean. lower floors are alittle musty smelling.”
 of 5 bubbles Smiles41, 17 Feb 2017 | Read review
“Can't remember what room we stayed”
 of 5 bubbles tilly1379, 16 Feb 2017 | Read review
“Just ask for an upgrade close to the beach. All the rooms are great!”
 of 5 bubbles 869kimy, 15 Feb 2017 | Read review
5 of 5