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    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    19/11/201720/11/2017
    1 room, 2 adults, 0 children12
    Traveller (7753)
    Pool & Beach (1931)
    Room & Suite (834)
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    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (464 reviews)
    “howler monkeys” (200 reviews)
    “steak house” (377 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Royal Hideaway Playacar
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    Sandos Caracol Eco Resort
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    Rooms
    19 Nov20 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (6,661)
    There are newer reviews for Iberostar Tucan Hotel
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    2,791 - 2,795 of 4,638 reviews

    Reviewed 17 May 2011

    Absolutely loved the Iberostar Tucan. The entire staff was extremely friendly, smiled at you and said "hola" as you walked by them. Entertainment staff was very good and even kept the guests entertained on the beach throughout the afternoon by participating in different activities and...More

    5  Thank Phyllis82
    Reviewed 16 May 2011

    The wife and I arrived after a four hour flight. The airport was fine checkked bags and got to cancun transfer with no probl;ems. The driver was fantastic he made a convienance stop and we bought a few beers and such before going on to...More

    11  Thank irishinmex
    Reviewed 15 May 2011

    Great hotel! Firstly, the service was wonderful, the staff are so helpful and friendly and efficient. They were generaly good at English / multilingual, which was nice. This was our first stay at the Tucan, and first trip to Mexico. We booked it very last-minute,...More

    21  Thank Teece88
    Reviewed 14 May 2011

    This is my 5th visit to this hotel. It is in a great location - you can walk outside the resort in the Playacar area and there is a shopping plaza about a 5 minute walk away. Its about 2 miles to Playa del Carmen...More

    1  Thank mln304
    Reviewed 12 May 2011

    Great service is what sets this hotel apart. The front desk staff was the best we've encountered in any resort and we've stayed in about 30 different ones.We didn't interact with a single employee in the entire resort who wasn't friendly and helpful. Everything on...More

    5  Thank katplusfletch
    Royal Hideaway Playacar
    4,339 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Iberostar Quetzal Playacar
    4,873 reviews
    #46 of 211 hotels in Playa del Carmen
     
    Sandos Caracol Eco Resort
    12,893 reviews
    #83 of 211 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,052 reviews
    #74 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$201 - US$523 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Playa del Carmen
    • #16 Green Hotel in Playa del Carmen
    • #25 Top resorts Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #33 Spa Hotel in Playa del Carmen
    • #35 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with VISIT US, INC. , Booking.com, Expedia, Orbitz, TravelUp, Travelocity, Prestigia, Cheap Tickets, Hotels.com, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (7753)
    Pool & Beach (1931)
    Room & Suite (834)
    Dining (616)
    Hotel & Grounds (4569)
    Family and Play Areas (112)
    Business Centre & Event Rooms (41)
    Bathroom (36)
    Nearby
    Sandos Caracol Eco Resort
    12,893 reviews
    1.18 km away
     
    Sunset Fishermen Spa & Resort
    1,052 reviews
    .47 km away
     
    Royal Hideaway Playacar
    4,339 reviews
    1.30 km away
     
    Iberostar Quetzal Playacar
    4,873 reviews
    .36 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ngg2118
    23 October 2017|
    Answer
    Response from cozumelbum | Reviewed this property |
    The stay was my 1st stay at the Iberostar Tucan so I really can't answer your question about renovations to the pool bar.
    0
    Votes
    camelia e
    14 October 2017|
    AnswerShow all 2 answers
    Response from Lesley T | Reviewed this property |
    yoy ate given a voucher for a beach towel which you can change as often as you like...id still take a towel as they are quite thin...if u lose tbe towel thete is a charge x
    1
    Vote
    Room Tips
    "Buildings 10 - beach, and 11-14 (closer to beach and pool), avoid 16"
    Read review
    "close to pools"
    Read review
    "You get what you pay for."
    Read review
    "Get the Oceanfront rooms if you love the beach - the jungle rooms see a ton of wildlife"
    Read review
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