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See all 215 hotels in Playa del Carmen

Iberostar Tucan Hotel

6,822 reviews
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Traveller (7976)
Pool & Beach (1981)
Room & Suite (844)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(471 reviews)
“howler monkeys”(206 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (6,822)Write a Review
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Traveller rating
2,819
1,321
368
134
78
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2,819
1,321
368
134
78
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle pathswim up bardressel diversjungle atmospherejapanese restaurantate at the japanesepool beachgated communityother resortsemailed the hotelmagic showplenty of chairsapple vacationscab ride
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2,811 - 2,815 of 4,720 reviews
Reviewed 29 July 2011

could not fault this Hotel location beach food service and the friendley staff. We have been to this area several times different hotels this has been the best never a problem on the beach getting a lounger or shade,beach kept clean just like the rest...More

1  Thank PAPPION
Reviewed 29 July 2011

My husband and i have been to Iberostar hotels in various countries, this one is by far the best we have come across. From the minute you arrive you are treated 1st class, we stayed in one of their suites that look onto the ocean,...More

7  Thank Laidlaw01
Reviewed 29 July 2011

My husband and I stayed here from July 15th thru the 20th. We had a good time and felt like the hotel was a good bargain for what we paid. The animals and jungle grounds were beautiful and really added to the feeling of being...More

3  Thank BoerneTXMom
Reviewed 27 July 2011

The Tucan hotel is about one hour from Cancun airport; it has its own beach front and is set in 28 acres of lush greenery. We had an all included deal, which had transport to and from the airport. Other deals don't and people were...More

2  Thank wrighton53
Reviewed 27 July 2011

We have just returned from Iberostar Tucan (10th-24th July) and it was absolute paradise!! This is one of the only holidays that I haven't been ready to leave at the end of the 2 weeks! We could happily have stayed on for a further week...More

16  Thank smiffies
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$197 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#26 Top resorts Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$197 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#26 Top resorts Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7976)
Pool & Beach (1981)
Room & Suite (844)
Dining (619)
Hotel & Grounds (4727)
Family and Play Areas (114)
Business Centre & Event Rooms (41)
Bathroom (36)
Questions & Answers
Ask a question
erinlewy
19 January 2018|
Answer
Response from startop67 | Reviewed this property |
I would say no, nothing aimed at teens, other than beach activities such as beach volleyball. Evenings are a little quiet and the shows, while entertaining are a little cheesy...but enjoyable cheesy. Nothing else really... More
0
Votes
Tono52
16 January 2018|
AnswerShow all 3 answers
Response from KingstonAdam85 | Reviewed this property |
Sure. The website says there is no dress code, but I seem to recall seeing stuff at the resort that there was. Still, they clearly don't enforce it, so don't sweat it.
0
Votes
sandyp825
15 January 2018|
Answer
Response from KingstonAdam85 | Reviewed this property |
I didn't experience or see any kind of parties at night. Once the entertainment ends at about 10:30pm (some night the band would play later for dancing in the theater), that was about it. There is no disco or anything, and... More
0
Votes
Room Tips
"Deluxe family room only works if you have young children. Do not waste your money on this room if you have..."
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"near beach and upper floors"
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"Block 1500 and lower"
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"1400 and 1500 block is next to the jungle - potential for more animals on your balcony."
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