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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,205 Reviews from our TripAdvisor Community

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Showing 4,421: English reviews
Toronto, ON
Reviewed 5 March 2010

My first trip to this side of Mexico was back in 2001 when I stayed just off the strip in Cancun. Finding it a little remote I really hunted this time for something close to Plays Del Carmen and I couldn't have been more pleased. The jungle-like grounds with the monkeys, birds, flamingos, tucans, peacocks, and other wildlife was a...

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2Thank Tech-Guy73
Jersey City, NJ
Reviewed 3 March 2010

My husband and I stayed at the Iberostar Tucan for five nights, as part of an eight night vacation in Mexico. We had a wonderful time. The beach, grounds, rooms and service were all wonderful. We loved to wake up each morning and take a walk through the jungle to see the abundance of wildlife. We loved walking along the...

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11Thank Dislover
winnipeg
Reviewed 3 March 2010

This trip was just what we needed! The staff was friendly and very helpful. There was lots to see and do within walking distance. The food was wonderful and we didn't gain any weight because we walked so much!!! Bonus!! We want to return with our children and grandson in the near future. Muchas Gracias for a great holiday.

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3Thank grainguy
Winnipeg
Reviewed 2 March 2010

We traveled from February 16-23 with my other half's family members, so there was 6 of us in total. We flew from Winnipeg, Canada with a direct flight into Cancun airport where we then took a comfortable bus ride to the resort. Finally arriving at the Iberostar Tucan side, our jaws dropped with how clean and nice the lobby area...

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4Thank sheryl13
chicago
Reviewed 2 March 2010

My husband and I traveled with friends to the Iberostar Tucan (aka Iberostar Quetzal). The resort lived up to its advertisements for beautiful tropical beaches, eye-catching tropical forests and beautifully decorated rooms. Upon check in, we were given rooms on the other side of the resort (there are 2: Tucan and Quetzal). We still aren't sure if these are 2...

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2Thank aBearAnt
Centerville, Ohio
Reviewed 27 February 2010

We stayed for 9 nights Feb 2010, and couldn't have had a better time.Can't think of anything I liked least; maybe the internet service available (see later), but not important. I had read reviews on Trip Advisor (of course), and they were overall positive, so I felt reassured. We had stayed the last 2 years in Cancun/Tulum area, and love...

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10Thank cherylb-rn
Boston
Reviewed 25 February 2010

Our 9th trip to MX - the last 4 at the Tucan/Quetzal - was one of the best. MX has rebuilt the beach all the way to the ferry pier. At least 4 dozen thatch umbrella stands were planted in a 2 or 3 day period so there is plenty of shade if that is what you want. The food...

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9Thank GardengalBoston
norfolk
Reviewed 25 February 2010

We were a party of 7 with 3 teenagers staying from the 5th - 19th of February. What can i say, i would go back tomorrow. Front desk was brilliant. We ate in all the restaurants the al acarte 12 times as we were under 3 different booking names, we took our chances and it paid off, all of them...

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8Thank hell4leather
Manitoba
Reviewed 24 February 2010

We planned this vacation as a destination wedding and choose this Hotel from amongst many in the Maya Riviera. What it came down to was the reviews that I read on Trip Adivsor where we made our final decision to book with the Hotel. We are glad we did, as everything was unbelievable and all of our guests were extremely...

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4Thank FunInTheSunManitoba
Pittsburgh, Pennsylvania
Reviewed 23 February 2010

We arrived a the Tucan for 7 nights on the 13th of Feb. Our room wasn't ready but we were early. No welcome drink which we received last year at the Del Mar and on other trips but no problem. We ate lunch and returned as instructed but room wasn't ready for sometime but ended up in building 19, near...

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3Thank chad10

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $256 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
712 questions
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Questions? Get answers from Iberostar Tucan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont get a room across from the theater.”
 of 5 bubbles 84geoffc, 23 Feb 2017 | Read review
“If you like going to bed before 10pm you should get a room closer to the beach so you won't hear the noise or music coming from the theater.”
 of 5 bubbles ilg7, 21 Feb 2017 | Read review
“10 block or 13 is close to everything pool and ocean. lower floors are alittle musty smelling.”
 of 5 bubbles Smiles41, 17 Feb 2017 | Read review
“Can't remember what room we stayed”
 of 5 bubbles tilly1379, 16 Feb 2017 | Read review
“Just ask for an upgrade close to the beach. All the rooms are great!”
 of 5 bubbles 869kimy, 15 Feb 2017 | Read review
5 of 5