We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
21/08/2017 22/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    21/08/2017 22/08/2017
    No availability for your dates from these sites
    Traveller (7618)
    Pool & Beach (1901)
    Room & Suite (828)
    IBEROSTAR Paraiso Del Mar
    4,672 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Maya
    4,921 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    5,992 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Hotel Riu Palace Riviera Maya
    5,461 reviews
    #41 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (505 reviews)
    “howler monkeys” (192 reviews)
    “jungle area” (154 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"template":"ibex_photo_carousel_hsx__widget","divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    IBEROSTAR Paraiso Del Mar
    4,672 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Maya
    4,921 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    5,992 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Hotel Riu Palace Riviera Maya
    5,461 reviews
    #41 of 209 hotels in Playa del Carmen
     
    Rooms
    21 Aug22 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "13eb1cab67934470b1316730f78ff5c9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":214254,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":21,"month":8,"year":2017},"checkout":{"day":22,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"13eb1cab67934470b1316730f78ff5c9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Iberostar Tucan Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEzZWIxY2FiNjc5MzQ0NzBiMTMxNjczMGY3OGZmNWM5IiwiQUlLIjoiNDAyNDNjYzUxODMxNDA0OTgyOTU4Yjk0YmVmYzA4ZjUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "21/08/2017", "checkOut": "22/08/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (6,511)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Iberostar Tucan Hotel
    See the most recent reviews

    3,041 - 3,045 of 4,569 reviews

    Reviewed 17 February 2010

    We traveled there in Jan-Feb - 2weeks. To get to the point I will make a list of good things and bad things about this hotel/resort. Good things: 1.Buildings and jungle. Somebody had a great idea to build a hotel within a jungle. Everything connects...More

    6  Thank petersonpol
    Reviewed 17 February 2010

    This was our 4th trip to this resort. We absolutely love it there. It has become like a second home we will try to go at least twice a year.

    2  Thank BMead73
    Reviewed 17 February 2010

    We, my girlfriend and I, had one of the most enjoyable holidays ever in Iberostar Tucan & Quetzal Mexico. We are from Indiana, United States, and wanted a well deserved time of vacation and relaxation and spend time with one another. We stayed two weeks,...More

    6  Thank CHUATO
    Reviewed 16 February 2010

    I had the privilege of spending 2 weeks with my girlfriend at this marvelous resort Iberostar Tucan and Quetzal in Playacar, 3 km away from Playa del Carmen. We can’t wait to return to such a beautiful Caribbean/Mayan style complex, with huge newly restored beach,...More

    6  Thank magamma
    Reviewed 16 February 2010

    I stayed at this resort with my parents and my brother from Feb. 4th to 11th. The beach was beautiful, the rooms were well kept with a comfy bed and the staff were all very nice. The food was wonderful, i am usually afraid of...More

    1  Thank hlsisrad
    IBEROSTAR Paraiso Del Mar
    4,672 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Maya
    4,921 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    5,992 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Hotel Riu Palace Riviera Maya
    5,461 reviews
    #41 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$173 - US$1,026 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Playa del Carmen
    • #15 Green Hotel in Playa del Carmen
    • #23 Top resorts Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #32 Spa Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, VISIT US, INC. , Cancelon, Cheap Tickets, Travelocity, TravelUp, TripOnline SA, Agoda, Hotwire, getaroom.com and HotelQuickly so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (7618)
    Pool & Beach (1901)
    Room & Suite (828)
    Dining (609)
    Hotel & Grounds (4467)
    Family and Play Areas (105)
    Business Centre & Event Rooms (41)
    Bathroom (34)
    Nearby
    Sunset Fishermen Spa & Resort
    1,007 reviews
    .47 km away
     
    Eurostars Hacienda Vista Real
    631 reviews
    .83 km away
     
    Hotel Posada Sian Ka'an
    283 reviews
    .92 km away
     
    Hotel Riu Palace Riviera Maya
    5,461 reviews
    .91 km away
     
    Nearby Restaurants
    El Tenedor
    380 reviews
    .62 km away
    Lara & Luca
    103 reviews
    .63 km away
    Sr. Dan's Margarita and Sports Bar
    219 reviews
    .65 km away
    Casa Sofia Playa del Carmen
    664 reviews
    .54 km away
    Nearby Attractions
    Jetpack Adventures
    103 reviews
    .48 km away
    Parque Los Fundadores
    1,946 reviews
    .74 km away
    UltraMar Ferry
    1,327 reviews
    .64 km away
    Barcos Caribe
    595 reviews
    .65 km away
    Ask a question
    Questions & Answers
    Stephanie B
    24 July 2017|
    AnswerShow all 3 answers
    Response from Lauren K |
    My family stayed at this resort last January, on our last day spent at the resort we all had a few drinks from the pool bar. All of us felt severely intoxicated and we all blacked out. I woke up that afternoon in the hotel... More
    1
    Vote
    Room Tips
    "Ask for a ground floor because there are no elevators"
    Read review
    "Be clear about how many beds you need"
    Read review
    "The closer to the buffets you are, the more noise you hear at night during the show."
    Read review
    "Don't think it really maters"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing