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Iberostar Tucan Hotel

6,873 reviews
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Traveller (8017)
Pool & Beach (1987)
Room & Suite (880)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(472 reviews)
“howler monkeys”(209 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (6,873)Write a Review
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Traveller rating
2,830
1,332
374
134
79
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2,830
1,332
374
134
79
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle pathswim up bardressel diversjungle atmospherejapanese restaurantate at the japanesepool beachgated communityother resortsemailed the hotelmagic showplenty of chairsapple vacationscab ride
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3,071 - 3,075 of 4,749 reviews
Reviewed 29 August 2010

My wife, 11 year old son and I visited the Iberostar Tucan from July 20 thru 28, 2010. It was our first visit to Mexico and overall we had a great time, but there are a few areas that need attention. Unlike some recent posters,...More

4  Thank Zoofer
Reviewed 28 August 2010

We came to the Tucan with an open mind but expecting the same kind of magical experience that we had last August at the Grand Pallidium. I am a single Mom traveling with 3 teens ages 19, 16 and 13. Our trip did not get...More

3  Thank WorldTraveler10_63
Reviewed 28 August 2010

we spent 2 weeks at the iberostar Tucan in August it was clean and offered everything for the family rooms were very bright and welcoming and cleaning staff were efficent . The Buffet restauarnts offered something for everyone although staff were at times not so...More

1  Thank jackieven
Reviewed 28 August 2010

Our trip to the Riviera Maya in Mexico was so much fun. We had two adjoining rooms in building 14 (1400 numbered rooms). It was midpoint between the lobby and beach, which was convenient. We had requested rooms near the water to get close to...More

Thank UsaSailaway
Reviewed 27 August 2010

Let me start by talking about the good things: The Hotel is beautiful nice grounds nice beach. We stayed from August 21st. until August 26th. We thought the food was good. There was always something in the menu that we liked. Of course a buffet...More

Thank tortuga049
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$198 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8017)
Pool & Beach (1987)
Room & Suite (880)
Dining (621)
Family and Play Areas (114)
Amenities (65)
Business Centre & Event Rooms (41)
Questions & Answers
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christianlucy2016
19 February 2018|
AnswerShow all 2 answers
Response from Kenny K | Reviewed this property |
It is not you everyday gym but it is clean and has several pieces of equipment in it.
1
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123456321
Room Tips
"Rooms are all quiet, consider location to pools, restaurant and ocean. See the map of the rooms and hopefully..."
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"Higher floor rooms better as peacocks roost on the ground floor balconies and can be loud in the AM."
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"Room in buildings, 10, 11 or 12"
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"superior room in basement"
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