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The Reef Playacar

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Traveller (3367)
Pool & Beach (984)
Room & Suite (404)
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Overview
Hotel website
E-mail hotel
Paseo Xaman-Ha, Ret. Sayil s/n Fracc. Playacar, Playa del Carmen 77710 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Reef Playacar
Special Offer: Package Deal
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,455)
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3,070 results
Traveller rating
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897
1,122
543
290
218
Show reviews that mention
All reviewsnico's barterraza grillitalian restaurantthe ice cream parlorswim up barsmall resortjungle settinggated communityother resortsnachosgreat beachall inclusive resortplenty of chairsbuffet foodentertainment staffgrounds are beautifulcab ride
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1 - 5 of 3,070 reviews
Reviewed 3 days ago via mobile

Worst hotel and staff ever... Let me start from the begining.. We booked dirrectly a transfer from the airport to the hotel.. No one turned at pick up area and we started making phone calls and we were told that the person who was in...More

Thank Andrei D
Hotel's Favourite
Reviewed 3 weeks ago

I loved our stay at The Reef Playacar. This was our third stay at the Reef and plan many more to come. We've stayed at both the Allegro and Wyndham Maya in Playacar and they don't compare. The Reef is a cozy beautiful resort, one...More

Review collected in partnership with this hotel
Thank niceuni
Response from TheReefResorts, Brand Executive at The Reef PlayacarResponded 2 weeks ago

Dear Niceuni, We would like to thank you on the behalf of the entire staff of The Reef Playacar. It is a pleasure to read your review. Your comments are very encouraging and will be taken with great consideration. You can rest assured we will...More

Reviewed 1 week ago via mobile

There is massive construction happening all over and the days are marred by lots of banging and sound of chainsaws. Overall a nice setting for the resort with a cool jungle tropical feel while walking through it. It is a small resort. Rooms are average...More

Thank GovindRangrass
Reviewed 1 week ago

Rooms are okay, beds are very uncomfortable, food is below standards not very good, beach was full of seaweed, staff tried to sell drugs to us (weed, meth, cocaine) service was slow, water was not working in hotel lobby bathroom, phone did not work in...More

Review collected in partnership with this hotel
Thank szquintana
Response from TheReefResorts, Brand Executive at The Reef PlayacarResponded 1 week ago

Dear Szquintana, Thank you for your feedback and we are not pleased to hear that you did not have a good time at our resorts. We strive to give everyone the best service in balance with the prices being paid. We are a 4 star...More

Reviewed 1 week ago

The reef is beautiful! Inside and out. We had the all inclusive experience and loved it. The rooms were clean and I felt comfortable spending the week there "I tend to be picky". The resort offers plenty of dinning options all the restaurants were good...More

Thank ClaytonB303
Response from TheReefResorts, Brand Executive at The Reef PlayacarResponded 1 week ago

Dear ClaytonB303, We would like to thank you on the behalf of the entire staff of The Reef Playacar. It is a pleasure to read your positive review. Your comments are very encouraging and will be taken with great consideration. You can rest assured we...More

View more reviews
About
Description
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th Avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food and domestic drinks, ...More 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Breakfast included
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
196
Price range
US$133 - US$393 (Based on Average Rates for a Standard Room)
Also Known As
Reef Playacar Hotel Playa Del Carmen
,
Reef Club Playacar
,
Reef Playacar Mexico
,
Reef Playacar Playa Del Carmen
,
The Reef Playacar Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (3,367)
Pool & Beach (984)
Room & Suite (404)
Dining (278)
Family and Play Areas (53)
Amenities (22)
Business Centre & Event Rooms (13)
Nearby
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Nearby AttractionsSee all 761 attractions in Playa del Carmen
Mexico Waterjets
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Zona Arqueologica Playa del Carmen
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Plaza Playacar
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Questions & Answers
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Room Tips
"The best views are in the members area. If your not willing to pay for a membership don't expect an ocean..."
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"Very disappointment !!!!!!"
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"Ask for a renovated room! Also, the pool is open late, so if you like to turn in early, you may want to stay..."
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"Ask for directions"
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