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29/10/2017 30/10/2017
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    The Reef Playacar

    Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
    +1 844-413-2656
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    1 room, 2 adults, 0 children
     14 people are viewing this hotel
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    US$167US$198
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    Traveller (3121)
    Pool & Beach (975)
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    Overview
    • Excellent30%
    • Very good41%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “chula vista” (64 reviews)
    “nico's bar” (44 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Royal Hideaway Playacar
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    #36 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
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    #61 of 211 hotels in Playa del Carmen
     
    Hotel Riu Palace Riviera Maya
    5,569 reviews
    #44 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,738 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,848)
    There are newer reviews for The Reef Playacar
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    1,721 - 1,725 of 2,824 reviews

    Reviewed 6 February 2012

    This is the most shady/frustrating exprience my wife and i have ever been so unlucky to be involed with the supervisor(Jerry) is as snakie as they come he is full of lies and twisted decieption and has a problem with just saying the truth nothing...More

    5  Thank joe g
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 18 February 2012

    We are very sorry to know that you were not able to have an enjoyable vacation. We would like to ask you to contact us directly in order to understand what exactly caused your disappointment and look for a resolution. We wish you came back...More

    Reviewed 4 February 2012

    I traveled to The Reef Playacar with a group of friends; there were 6 of us total. We are all in our 20s-30s and were looking for a fun and relaxing vacation. We chose this resort from a few I had investigated via TripAdvisor and...More

    2  Thank ktyg
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 23 February 2012

    Thank you very much for your review. As you mentioned, The Reef Resort is a small resort, the smallest one in the Playacar area. Due to the size we also have our number of restaurants. We know that some people prefer smaller resorts and some...More

    Reviewed 3 February 2012

    THE GOOD: We have stayed at a Mega resort and in comparison, loved the smaller more intimate atmosphere. The grounds were beautiful with a jungle type setting and there was constantly staff maintaining the grounds. It was very clean and lovely. The bar staff were...More

    3  Thank Brenda R
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 14 March 2012

    Thank you for sharing your experience in Tripadvisor, we appreciate you pointed out the cleanliness our resort and the kindliness of our staff. We are very sorry you did not receive your superior amenities and we would like to understand what happened. Could you please...More

    Reviewed 2 February 2012

    We were 3 couples (between 26 and 56 years old) staying at the reef for a week and everyone had a great time! AMAZING STAFF ( hi to Hector at the reception, Jesus at the pool bar and Paulino at the buffet ) BEST LOCATION...More

    1  Thank allyouneedisthesun
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 10 February 2012

    Thank you very much for your nice review regarding our resort and your compliments to Hector, Jesus and Paulino. We are glad you had a vacation to remember at our Resort and we hope to welcom you once again. Thank you for recommending us. We...More

    Reviewed 1 February 2012

    The Reef is a Beautiful little Resort Hotel. We have been twice before. The location and staff should sell itself. This trip the Restaurants still had the Great atmosphere, good soups and salads but main courses where questionable. The Buffett was alway good. Water sports...More

    1  Thank VacationsSouth
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 11 February 2012

    It is a pleasure to hear that you are a third time Repeat Customer at our Resort. Thank you for remarking our convenient location, our attentive staff and beautiful beach. We checked your comments regarding the boogie boards with our dive center and you are...More

    Royal Hideaway Playacar
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    Rosewood Mayakoba
    1,738 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Beachfront
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$165 - US$451 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Top resorts Hotel in Playa del Carmen
    • #55 Spa Hotel in Playa del Carmen
    • #63 On the Beach Hotel in Playa del Carmen
    • #64 Family Hotel in Playa del Carmen
    • #80 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Hotwire, HotelsforEveryone, Evoline ltd, Cancelon, TripOnline SA and getaroom.com so you can book your The Reef Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Reef Playacar Hotel Playa Del Carmen ,
    • Reef Club Playacar ,
    • Reef Playacar Mexico ,
    • Reef Playacar Playa Del Carmen ,
    • The Reef Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (3121)
    Pool & Beach (975)
    Room & Suite (368)
    Dining (297)
    Hotel & Grounds (1633)
    Family and Play Areas (48)
    Bathroom (45)
    Business Centre & Event Rooms (13)
    Nearby
    Hotel Riu Palace Riviera Maya
    5,569 reviews
    .10 km away
     
    Royal Hideaway Playacar
    4,336 reviews
    .44 km away
     
    Rosewood Mayakoba
    1,738 reviews
    1.49 km away
     
    Sandos Playacar Beach Resort
    13,039 reviews
    1.39 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Mexico Waterjets
    216 reviews
    .81 km away
    Plaza Playacar
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    .53 km away
    Ask a question
    Questions & Answers
    Rockon99
    22 September 2017|
    AnswerShow all 5 answers
    Response from TheReefResorts | Property representative |
    Dear Rockon99, Thank you for contacting us. We would be pleased to welcome you and your family in our hotel. Regarding the services that we offer please note that we offer three different Packages: Standard Package... More
    1
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    tlsmalone
    19 September 2017|
    Answer
    Response from TheReefResorts | Property representative |
    Dear tlsmalone, Thank you for your question. Regarding the Wi-Fi please let me inform you that if you book directly on our website you will have the wifi included for free in all our packages at no surcharge. If you decide... More
    1
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    Google Translation
    ediroma
    16 September 2017|
    Answer
    Response from TheReefResorts | Property representative |
    Dear ediroma, Thank you for your question. Regarding your query we would like to inform you that the a la carte restaurant that is included on the Standard package is the Itallian one. If you purchase the Superior or... More
    1
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    Google Translation
    Room Tips
    "Avoid rooms that border the service walkway; very noisy as they walk by with their cart at 0530!"
    Read review
    "Rooms near the pool are convenient, but loud."
    Read review
    "having a room facing into the resort is really cool, with the lush rainforest surroundings."
    Read review
    "Choose a room close to the pool"
    Read review
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