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    The Reef Playacar

    Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
    +1 844-413-2656
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    01/01/2018 02/01/2018
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    US$488
    US$475
    SAVE US$13
    US$488
    US$488
    Traveller (3166)
    Pool & Beach (983)
    Room & Suite (368)
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    Overview
    • Excellent30%
    • Very good41%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “chula vista” (67 reviews)
    “nico's bar” (46 reviews)
    “terraza grill” (40 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Reef Playacar
    Offers & Announcements: Package Deal
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    Sandos Playacar Beach Resort
    13,289 reviews
    #60 of 213 hotels in Playa del Carmen
     
    Hotel Riu Palace Riviera Maya
    5,636 reviews
    #49 of 213 hotels in Playa del Carmen
     
    Allegro Playacar
    5,386 reviews
    #77 of 213 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,077 reviews
    #78 of 213 hotels in Playa del Carmen
     
    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (4,971)
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    1,731 - 1,735 of 2,874 reviews

    Reviewed 22 March 2012

    We went with friends (6 people total) to the Reef Playcar from March 15-20th. Walking into the resort we were surprised with our warm welcome by the staff checking us in, and getting us into our room. Sergio was a big help in giving us...More

    3  Thank Jeff K
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 21 April 2012

    We would like to thank you for your nice comments. We always try our guests feel constantly welcomed, so it is a pleasure to know that you got this feeling since your arrival. We appreciate you remarked the cleanliness our rooms and ground areas and...More

    Reviewed 21 March 2012

    My daughter and I just returned from a wonderful 11 day stay at The Reef Playacar. The resort is definitely on the small side as far as AI's go, but the service was top notch and not having to walk long distances to get places...More

    Thank MominMN66
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 21 April 2012

    We are very glad you could enjoy your vacation at The Reef! Thank you for defining our service as top notch, we are very proud of our employees, they really give their utmost to let our guests satisfied. We will definitely share your observations with...More

    Reviewed 21 March 2012

    Great cozy resort, beautiful grounds, friendly staff, good food. Beautiful beach but not enough lounges or umbrellas, most in need of replacement or repair. The game of early rising to even get a lounge also happens here and often towels or books or sandals are...More

    Thank StoneybrookAlberta
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 7 May 2012

    Thank you for spending part of your time to review your experience. We appreciate you mentioned the coziness of the resort, our beautiful gardens, the friendliness of our employees and the good quality our food. As you pointed out, Playacar is a lovely neighborhood. The...More

    Reviewed 16 March 2012

    My husband and I, and my sister and her husband went to The Reef 1st part of March. Wanted a place close to Playa Del Carmen, because we wanted to be able to walk to the town and just basically relax. We were able to...More

    1  Thank sunrise003
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 17 April 2012

    We would like to thank you for such nice review. We appreciate you pointed out the perfect location our resort. Indeed the proximity to Playa del Carmen downtown gives the opportunity to enjoy the 5th Avenue just for a walk or for its famous night...More

    Reviewed 12 March 2012

    First and main problem was when i got there they did not have my room ready. They said A/C in room was not working and they didnt want to put me in room like that and my room was gonna be ready first thing in...More

    9  Thank Djuric83
    Response from ReefPlayacarResort, Director of Sales at The Reef PlayacarResponded 20 March 2012

    Dear guest, we would like to stress out our most sincere apologies for the inconveniences occurred during your stay. We hope you would change your mind and decide to come back; we would like you to have a pleasant vacation. Please contact us directly if...More

    Sandos Playacar Beach Resort
    13,289 reviews
    #60 of 213 hotels in Playa del Carmen
     
    Hotel Riu Palace Riviera Maya
    5,636 reviews
    #49 of 213 hotels in Playa del Carmen
     
    Allegro Playacar
    5,386 reviews
    #77 of 213 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,077 reviews
    #78 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Beachfront
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$175 - US$479 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #48 Top resorts Hotel in Playa del Carmen
    • #49 Family Hotel in Playa del Carmen
    • #56 Spa Hotel in Playa del Carmen
    • #63 On the Beach Hotel in Playa del Carmen
    • #80 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, getaroom.com, Evoline ltd, Cancelon, HotelsforEveryone and TripOnline SA so you can book your The Reef Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Reef Playacar Hotel Playa Del Carmen ,
    • Reef Club Playacar ,
    • Reef Playacar Mexico ,
    • Reef Playacar Playa Del Carmen ,
    • The Reef Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (3166)
    Pool & Beach (983)
    Room & Suite (368)
    Dining (301)
    Hotel & Grounds (1666)
    Family and Play Areas (48)
    Bathroom (45)
    Business Centre & Event Rooms (13)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Allegro Playacar
    5,386 reviews
    .31 km away
     
    Sunset Fishermen Spa & Resort
    1,077 reviews
    .39 km away
     
    Hotel Riu Palace Riviera Maya
    5,636 reviews
    .10 km away
     
    Sandos Playacar Beach Resort
    13,289 reviews
    1.40 km away
     
    Nearby Restaurants
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    Casa Sofia Playa del Carmen
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    Perche No Restaurante Pizzeria
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    L'Atelier
    99 reviews
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    Nearby Attractions
    Mexico Waterjets
    234 reviews
    .81 km away
    Plaza Playacar
    459 reviews
    .66 km away
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    41 reviews
    1.17 km away
    Xaman Ha Aviary
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    .89 km away
    Ask a question
    Questions & Answers
    Marc R
    16 December 2017|
    Answer
    Response from ertes | Reviewed this property |
    No, they are not completed.
    0
    Votes
    16 December 2017|
    Answer
    Response from ertes | Reviewed this property |
    Yes. It is very calm and shallow.
    0
    Votes
    Andrea T
    13 December 2017|
    AnswerShow all 2 answers
    Response from 682cindy | Reviewed this property |
    I believe I saw at least 3 of them always available.
    0
    Votes
    Room Tips
    "If you prefer a quiet room, ask for one that is not near the pool, there is loud music there."
    Read review
    "all rooms are good. We like close to pool as we do not leave to go to town."
    Read review
    "The room was nice and very clean and all the rooms are close to everything so no worries about being to far..."
    Read review
    "The good rooms are reserved for "members""
    Read review
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