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04/12/2017 05/12/2017
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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Playa del Carmen 77710, Mexico
    011 52 1 866 336 4083
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    04/12/2017 05/12/2017
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    US$141
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    Overview
    • Excellent50%
    • Very good32%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,262 reviews)
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    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    3.5 Star Hotel
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    Offers from Sandos Caracol Eco Resort
    Offers & Announcements: GET 5% EXTRA DISCOUNT
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    Rooms
    4 Dec5 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (13,029)
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    1 - 5 of 7,517 reviews

    Reviewed yesterday via mobile

    What a wonderful resort! Where else could you enjoy all the wildlife of the jungle, an all inclusive menu of great food and drink and a great beach within one resort. All the staff were exceptionally friendly and welcoming as well as very efficient, all...More

    Thank Justin P
    Hotel's Favourite
    Reviewed 8 April 2017

    I just got back from a week long stay here with my boyfriend. We came here to celebrate our 6th anniversary and we had an amazing time, we already miss it! There are so many positive things to say about the Sandos Caracol. Service -...More

    21  Thank Alex R
    Response from Web_Sandos, Gerente at Sandos Caracol Eco ResortResponded 11 April 2017

    Dear Alex R, Thank you for taking the time to write this detailed review about your stay with us. We are excited to read that you enjoyed your stay so. Thank you for recognizing the great service that our team provides. It's lovely to see...More

    Reviewed yesterday

    We stayed 11/13-11/20. Resort smelled like sewage. Cleaning staff needs a checklist when cleaning rooms. Food was the same for all meals w/only a few variations. Worst trip ever and will never return.

    1  Thank maryjogriego
    Reviewed yesterday

    Great hotel full of great experiences and adventures, everything you need if you have kids. If you´re into yoga they have the best teacher, it doesn´t matter if you have an advanced practice or it is your first time, he´ll adapt the class so you...More

    Thank Jorge F
    Reviewed yesterday

    The staff at this resort cannot do enough for you. They are fantastic! The rooms & always clean & tidy, the drinks are plentiful & cold, the grounds are always maintained & beautiful. The restaurant staff, Karina, Gabriela, Grey, Noemi, Fernando, Eliezer, Jesus Hervis, Luis...More

    1  Thank chatts3canuck
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$170 - US$1,040 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #46 Top resorts Hotel in Playa del Carmen
    • #53 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, BookIt.com, Hotwire, Travelocity, HotelsforEveryone, Evoline ltd, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
    Add Photo Photos
    Traveller (14379)
    Pool & Beach (2793)
    Room & Suite (1321)
    Dining (1094)
    Hotel & Grounds (8874)
    Family and Play Areas (648)
    Bathroom (156)
    Business Centre & Event Rooms (72)
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    Questions & Answers
    Get quick answers from Sandos Caracol Eco Resort staff and past guests.
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    Room Tips
    "The walls are like cardboard so all outside noise is heard. Especially carts the staff is rolling around all..."
    Read review
    "They have areas for couples only"
    Read review
    "Rooms in the Adult Section are quieter, rooms by the RE pool maybe a little nosier due to weddings receptions..."
    Read review
    "Condo style. Very nice."
    Read review
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