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Sandos Caracol Eco Resort

Bookit.comUS$187*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$392*
US$187*
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US$224*
US$189*
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Sandos Caracol Eco Resort
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12,289 Reviews from our TripAdvisor Community

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A TripAdvisor Member
Level Contributor
23 reviews
4 hotel reviews
3 helpful votes
Reviewed 2 days ago NEWvia mobile

We took our 2 daughters ages 9 and 6. Our one daughter is very fascinated with animals. This hotel is a great location for her. They had cat feeding daily, had a large family of monkeys we could visit daily in the tree tops by one of the pools, coaties (a cross between a raccoon and anteater lol) she could...

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1Thank A TripAdvisor Member
South Venice, Florida
Reviewed 2 days ago NEW

This was our second visit here, the last being five years ago. We returned here for my husband's birthday - our first visit for his 60th, this time his 65th! Hats off to Jessica from The Sandos4U online services who facilitated my special requests in advance of arriving. The resort ensured a very special stay for the birthday boy -...

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1Thank agbarry
Lansdale, Pennsylvania
Reviewed 2 days ago NEW

A travel agent friend invited me along and I had a great time. The resort was nice it was like being in a little town with many interesting things to see and do. The many restaurants to choose from, a gym, gift shop, the outside vendors and the food was great. The hotel room served its purpose because normally i...

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Thank arch502017
Amsterdam, The Netherlands
Reviewed 3 days ago NEW

The whole resort was beautifully built around nature. We had a room in the select club area and were quite happy with it. Restaurants good or ok, catering to big amounts of people. Activities were great, I did Mayan Meditation with Daniel and it was such an amazing experience. Before and during the meditation he explained to me about the...

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1Thank jumankekka
Austin, Texas
Reviewed 3 days ago NEWvia mobile

Ugh. This is ridiculous. Why an I in royal elite still waiting to check in? There's only one person at the desk. Not cool. Been here for like 15 minutes and no one has offered me a drink and there is still 2 families in line before me. Not feeling very Royal.

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Thank ChicadelaPlaya
Yonkers, New York, United States
Reviewed 4 days ago NEW

We just came back from spending 4 nights from May 12th-16th at the Sandos Caracol. We booked on Expedia and were able to snag the Select Club-Adults Only room with no additional cost. It was well worth it. Pros: Our room had a king size bed, was close to the lobby, clean, well maintained and with new fixtures. The bad:...

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2Thank YamiRey
Colorado Springs, CO
Reviewed 4 days ago NEW

This is our 14th trip to an all inclusive resort in Mexico, so I have plenty of experiences to compare to this resort. I'm also fairly easy to satisfy. We traveled as a 40s couple, also as Royal Elite (black bracelet / "VIP") members. The Good: The grounds are pretty, and the many animals on site are a rare an...

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1Thank tjl59
Reviewed 4 days ago NEWvia mobile

I don't normally write reviews during a visit however there have been a few issues so far that I just feel need to be brought to people's attention. We're here for two weeks, week one is almost up so here's my general opinion so far. This is only "my" opinion and others that are at the hotel may not be...

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2Thank Wmaxted1981
Salt Lake City, Utah
Reviewed 5 days ago NEW

This is my 2'nd year at the Caracol. I booked a Junior Suite (1 King Bed with Sofa bed) and a Spa Tub on the balcony. Got checked-in, in the morning. Check-in was really slow and not optimized at all. They asked us to come back at 3pm for the room keys. But having learned my lesson last year, I...

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2Thank zipper901
Dearborn, Michigan
Reviewed 5 days ago NEW

Our family stayed here May 1-6, 2017. Overall we had a really nice vacation. The resort definitely caters to families, there were a lot of kids at the resort. There is a separate adult-only section if kids aren't your thing. We enjoyed all the wildlife at the resort. It's pretty amazing walking around and seeing monkeys, coatis, and peacocks on...

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2Thank madison48188

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Sandos Caracol Eco Resort

Address: Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $216 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Caracol Eco Resort 3.5*
Number of rooms: 956
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, TravelUp, Hotwire, Cancelon, HotelsforEveryone, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Caracol Beach
Sandos Caracol Eco Hotel
Sandos Caracol Beach Resort Spa
Sandos Select Club
Sandos Caracol Mexico
Hotel Sandos Caracol Eco
Caracol Village Hotel Playa Del Carmen
Sandos Caracol Beach & Spa Mayan Riviera
Sandos Caracol Resort
Sandos Caracol Riviera Maya
Hotel Style:
#31 Green Hotel in Playa del Carmen
#43 Top resorts Hotel in Playa del Carmen
#49 Spa Hotel in Playa del Carmen
#59 Family Hotel in Playa del Carmen
#72 Romantic Hotel in Playa del Carmen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor corner room in Select Club”
agbarry, 21 May 2017 | Read review
“I stayed in an area for singles”
  • This is the room where we stayed
arch502017, 21 May 2017 | Read review
“Request for room close to beach”
YamiRey, 19 May 2017 | Read review
“junior suites are great and top floor seem to have larger balcony's and better views”
dangates55, 16 May 2017 | Read review
“We have stayed at both extremes of the resort and both have something to offer.”
131debw, 13 May 2017 | Read review
5 of 5
Bookit.com
US$187* /night
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Expedia.comUS$224
Booking.comUS$189
HotelsForEveryoneUS$392
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Prices are for 1 room, 2 adults
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