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03/09/2017 04/09/2017
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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of US$214/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$337
    US$156
    SAVE US$181
    US$185
    US$185
    Traveller (13857)
    Pool & Beach (2735)
    Room & Suite (1302)
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    Overview
    • Excellent49%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,242 reviews)
    “aqua park” (436 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
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    Occidental at Xcaret Destination
    12,627 reviews
    #70 of 211 hotels in Playa del Carmen
     
    The Royal Haciendas All Suites Resort & Spa
    3,585 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,545 reviews
    #6 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (12,660)
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    1 - 5 of 7,351 reviews

    Reviewed yesterday

    It was a wonderful experience seeing and learning about mapaches, monkeys and coatis which wandered freely around the hotel - our kids loved it. Real life hot yoga outside with Concarlos at 8am was truly special as was the very relaxing full body massage by...More

    Thank moanaandpeter
    Reviewed yesterday

    This is the second time our family (2 adults and 3 kids) visited Sandos Caracol Eco resort. And we loved it. We visited for 7 nights during the second week of August, 2017. There are many things that make this resort special, but in our...More

    Thank George O
    Reviewed yesterday

    well where do i start.. just arrived back from this hotel yesterday, we stayed as a group of 5 adults, a 3 year old and a 1 year old, we all absolutely loved it!! i was so nervous before going reading all the negative reviews...More

    Thank Charlotte G
    Reviewed yesterday

    After reading some reviews before my trip I was a little worried about this resort as this was our annual family vacation which we were all looking forward to. When arriving at the hotel Thomas Cook had arranged a private checkin and were allocated and...More

    Thank gurinderburrha
    Reviewed 2 days ago via mobile

    Stayed at this hotel for 2 weeks and absolutely loved it. After reading some of the reviews before leaving for Mexico made me concerned but had no issues at all. The food was amazing😍. So much choice with different restaurants to eat at. Weather was...More

    2  Thank melissa1234683
    Response from Web_Sandos, Director de Relaciones con Clientes at Sandos Caracol Eco ResortResponded yesterday

    Dear Melissa1234683 Thank you for those great comments and we are glad your vacation was a wonderful experience. We make sure that our guests always receive the best service, thanks to the efforts of our employees who work diary with dedication and passion. We hope...More

    Occidental at Xcaret Destination
    12,627 reviews
    #70 of 211 hotels in Playa del Carmen
     
    The Royal Haciendas All Suites Resort & Spa
    3,585 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Petit Lafitte
    1,545 reviews
    #6 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$150 - US$395 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #52 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Booking.com, Agoda, Orbitz, Travelocity, Hotwire, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
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    Traveller (13857)
    Pool & Beach (2735)
    Room & Suite (1302)
    Dining (1058)
    Hotel & Grounds (8520)
    Family and Play Areas (603)
    Bathroom (154)
    Business Centre & Event Rooms (64)
    Nearby
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    Nearby Attractions
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    Questions & Answers
    Get quick answers from Sandos Caracol Eco Resort staff and past guests.
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    Room Tips
    "Ask for a newly renovated room."
    Read review
    "no lifts so ground floor is wheelchair/prams. 5623 is where the monkies are!"
    Read review
    "Ask for top floor - much lighter and less likely to flood in a tropical storm"
    Read review
    "For children book a room near the pool. I stayed in 3501."
    Read review
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