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Sandos Caracol Eco Resort

Bookit.comUS$268*
View Deal
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$392*
US$268*
US$320*
US$392*
US$269*
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Sandos Caracol Eco Resort
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12,318 Reviews from our TripAdvisor Community

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Showing 7,160: English reviews
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Dundee, United Kingdom
Reviewed yesterday NEWvia mobile

We only just left the Caracol yesterday and I would return in a heartbeat! We had an incredible holiday there. Myself and my partner stayed here through Thomas Cook for 14 nights. Check in took maybe 15 minutes and we were not offered a time share once. Maybe this is due to Thomas Cook being a partner of the hotel...

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4Thank Danni B
Reviewed 2 days ago NEW

We just did our wedding at Sandos Caracol eco resort and we couldn't be happier. The month before I tried to contact My wedding planner Kiani and I got no answer I was very disappointed as I had a especial request: I am a circus performer and my husband is a musician so I want to perform on a lyra...

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Thank Cassia F
Wake Forest, North Carolina
Reviewed 3 days ago NEW

This place had potential, but ultimately we would not go back. Pro's: -Nice grounds- jungle, beach, xenote, Mayan ruins -Mostly clean and well-maintained -Lots of bars in convenient spots -Easy to take out kayaks and catamarans without a wait. This may differ depending on time of year. -The xenote is excellent. Refreshingly cold water on very hot days. There's small...

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Thank Jon S
Reviewed 3 days ago NEWvia mobile

Yoga classes are held from Monday to Saturday at 8 am on a shaded patio overlooking the Jade river. I stayed a week and took ashtanga yoga classes with Carlos every day. His classes were challenging and inspired me to have a healthier vacation than originally planned. I left Mexico feeling more centred and with the prerogative to invest more...

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Thank Charlotte F
Reviewed 3 days ago NEW

Loved staying at Sandos Caracol! We went there for our honeymoon, we stayed in the Adult section of rooms with a view of the Adults only pool. The food was great (avoid the snack bar), we loved Salvia, we ate there 4 times. My husband is vegan, so if you are looking for delicious vegan food with a Mexican flare,...

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1Thank berenicel600
Farnborough
Reviewed 3 days ago NEWvia mobile

Travelled just me and my wife for week adults only. Will try to cover some of the negative reviews. 1. Our room 6803 very clean. Cleaned everyday, mini bar restocked everyday. Tipped maid 20 pesos a day and mini bar we left one dollar in fridge everyday. Towel animals made for us daily. Adults only section is a bit of...

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1Thank FatDave1983
Reviewed 4 days ago NEW

Wonderful resort we were there for a destination wedding, it was so well done! food and service exquisite! fabulous time was had by all! Unexpected bonus - YOGA!-6 days a week! Juancarlo is an excellent yoga instructor! I have been practicing yoga for years and i learned so much from him! perfect for novices as well as experienced !. All...

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Helpful?
1Thank adondiego55
Fresno, California
Reviewed 4 days ago NEW

My fiancé and I had an amazing stay despite getting there and being told that there were maintenance problems with the room we were supposed to have. Aeda, one of the supervisors, treated us with the best care and consideration. She deserves a big bonus! We loved speaking to and working with Tania Page, who answered all of our questions...

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1Thank sarasnell
Du Quoin, Illinois
Reviewed 5 days ago NEWvia mobile

We enjoyed our time at Sandos Caracol. The resort is definitely unique. The beach is nice, the pools are nice, the food was absolutely wonderful. There's always something to do and the entertainment was certainly entertaining. There was a nice boat ride complete with wine and chocolate covered strawberries ... very private. Our only problem was that we were not...

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2Thank mommamara
Reviewed 5 days ago NEW

Do not come here with high expectations and know that you are getting a unique experience that you can't get from a high end resort. If you are scared of bugs, don't like kids, and do not like walking then do not come here. We booked this resort because our 3yr old and 7yr old would enjoy the water park...

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1Thank Kristin L

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Sandos Caracol Eco Resort

Address: Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $221 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Caracol Eco Resort 3.5*
Number of rooms: 956
Reservation Options:
TripAdvisor is proud to partner with Hotwire, BookIt.com, Hotels.com, Booking.com, TravelUp, HotelsforEveryone, Cancelon, getaroom.com, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Caracol Beach
Sandos Caracol Eco Hotel
Sandos Caracol Beach Resort Spa
Sandos Select Club
Sandos Caracol Mexico
Hotel Sandos Caracol Eco
Caracol Village Hotel Playa Del Carmen
Sandos Caracol Beach & Spa Mayan Riviera
Sandos Caracol Resort
Sandos Caracol Riviera Maya
Hotel Style:
#31 Green Hotel in Playa del Carmen
#43 Top resorts Hotel in Playa del Carmen
#49 Spa Hotel in Playa del Carmen
#59 Family Hotel in Playa del Carmen
#72 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Caracol Eco Resort staff and other travellers.
2,387 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“adult only was amazing”
cassiaf2014, 27 May 2017 | Read review
“Adults only area is nice and quiet”
sarasnell, 25 May 2017 | Read review
“Definitely worth to upgrade for Select/Adult Only if you'll travel without kids!”
AttilaTHE1, 23 May 2017 | Read review
“We found a second floor room was a great choice for us. Had very good nabors.”
leroyg784, 23 May 2017 | Read review
“Third floor corner room in Select Club”
agbarry, 21 May 2017 | Read review
5 of 5
Bookit.com
US$268* /night
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Hotwire.comUS$320
Booking.comUS$269
HotelsForEveryoneUS$392
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*Disclaimer
Prices are for 1 room, 2 adults
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